123Vegas Review

123Vegas does not have Bonus offers as of now.

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I cannot say this games library meets today’s casino standards. The casino runs on just three software providers – Betsoft, Dragon Gaming, and Felix Gaming. While Betsoft brings some quality to the table with games like Take the Bank and Book of Darkness, having only three providers is far below what I expect from a modern online casino.

The slot selection shows decent variety, with classic slots like It’s a Joker mixing with video slots and themed games like Buffalo Bounty. Table game fans will find some basic options through Betsoft, but the choice is limited. There’s no live dealer section at all, which is a significant gap in the offering.

The 97% average RTP is a bright spot, but it can’t make up for the thin game selection. I played several slots including Viking Voyage and Basketball Legends – they run well, but the limited provider range means you’ll run out of new games to try pretty quickly.

Games & Software Overview

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• Dragon Gaming
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The payment setup here is a mixed bag – some things work great, others need improvement. I’ve tested several deposits using my Visa card, and they all went through instantly, which was great. The range of card options is solid, with all major providers accepted.

However, when I tried to withdraw my winnings, I had to wait nearly 5 days for the money to reach my account. That’s slower than I’d like. The minimum deposit of $30 is also on the high side – I’d prefer to start with smaller amounts when trying a new casino.

One positive is that they accept Bitcoin, though I haven’t tested it personally. The casino handles five currencies (AUD, CAD, EUR, USD, and BTC), which gives good flexibility for international players. I didn’t encounter any fees during my transactions, which is another plus.

Payment Methods Overview

The support setup at 123Vegas has its strengths and weaknesses. When I tested their 24/7 live chat, I got quick answers to my questions, which was a relief. The support team’s English was clear and professional.

I sent them an email and got a reply in about 3 hours, which isn’t bad. While there’s no phone support (which some players might miss), the live chat works well as the main contact method. The help center answered most of my basic questions before I needed to contact support directly.

The responsible gambling tools are pretty basic – there’s self-exclusion, but I’d like to see more options like deposit limits and cool-off periods. Still, the support team seems well-trained in handling responsible gaming concerns when I asked about them.

Customer Support Overview

I awarded this casino a score of 63 out of 100 based on its solid game selection, reliable payment processing, and customer support quality. While there’s room for improvement, the fundamentals are strong. Bonus hunters and slot players will find plenty to like here, though live casino enthusiasts should look elsewhere.

I found 123Vegas to be a solid mid-tier casino that does many things right, even if it doesn’t quite reach the heights of the industry leaders. The payment processing stands out as a particular strength, with transactions starting from just 24 hours for e-wallets, though I’d like to see clearer information about withdrawal limits.

The game selection, while not the largest I’ve seen, offers quality over quantity with respected providers like Betsoft Gaming and Dragon Gaming. I especially appreciate the 24/7 live chat support, which shows commitment to player service. However, the absence of live dealer games might disappoint some players, and I’d love to see more software providers added to expand the gaming options.

The casino’s approach to responsible gambling is satisfactory, though there’s room for implementing more comprehensive tools. While the bonus structure is generous, I’d recommend carefully reading the terms and conditions to understand the wagering requirements fully.