Fantasino Review

Fantasino does not have Bonus offers as of now.

Have you played at Fantasino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strengths and weaknesses in this games collection. The slots library stands out with popular titles like Starburst and Gonzo’s Quest, plus newer Megaways games that give players more ways to win. I particularly liked finding both classic and Megaways versions of some games.

Evolution Gaming handles the live dealer section, which means top-quality streaming and professional dealers. I tested several live games and found them running smoothly. The 96.68% average return to player is notably good, beating many rival casinos.

The downsides? With just 11 software providers, the overall game variety could be better. While NetEnt and Quickspin bring quality games, I’d like to see more major developers here. The table games selection is adequate but not outstanding.

Games & Software Overview

I have to say, the payment options here are seriously lacking. Having made several transactions at online casinos, I was shocked to find only one payment method (Entercash) available here. While my deposit went through instantly, which was good, the limited options are a real concern.

The withdrawal process is particularly frustrating. When I requested a withdrawal, I had to wait between 3-5 days for it to process. The only saving grace is that there are no transaction fees, and the monthly withdrawal limit of €20,000 is quite generous. The casino also supports six major currencies, including EUR, GBP, and AUD, which is helpful for international players.

Payment Methods Overview

The customer support setup at Fantasino has its strengths and weaknesses. When I needed help, I found the 24/7 live chat to be quick and responsive, getting me connected to an agent right away. The support team helped me in English, though they also offer help in Finnish, German, Norwegian, and Swedish.

I also tested their email support, sending a question to [email protected]. I got my answer in about 3 hours, which is decent but not exceptional. While the FAQ section helped me find basic information, I noticed the lack of phone support – something that might bother players who prefer talking to someone directly.

The responsible gambling tools impressed me, with proper self-exclusion options and a cool-off feature. These tools show they take player protection seriously, even if their support channels are somewhat limited overall.

Customer Support Overview

I awarded this casino a score of 33 out of 100 – while it offers decent game variety and responsible gambling tools, serious concerns about its operational status and limited licensing severely impact its rating. Safety-first players should definitely look elsewhere, though game explorers might appreciate the diverse selection from multiple providers.

After thoroughly reviewing Fantasino, I have serious reservations about recommending it to players. The casino’s blacklisted status is an immediate red flag that I can’t ignore, despite some positive features. While I found their game selection impressive, with titles from respected providers like NetEnt and Evolution Gaming, this doesn’t outweigh the fundamental trust issues.

The presence of responsible gambling tools like deposit limits and self-exclusion is commendable, but I’m concerned about the restrictive €5,000 weekly withdrawal limit and the casino’s reliance solely on Curaçao licensing. The mix of both positive and problematic elements makes this a complex case, but the blacklisted status and licensing issues are simply too significant to overlook.

Table game enthusiasts and slots players might be drawn to the diverse game selection, but I have to be clear: the underlying operational concerns make it impossible for me to recommend this casino to any type of player. Your safety and security should always come first when choosing where to play.