Kozmo Casino Review

Kozmo Casino does not have Bonus offers as of now.

Have you played at Kozmo Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strengths and weaknesses in this games collection. The slots selection stands out with several strong titles like Starburst and Gonzo’s Quest from NetEnt, plus some good IGT classics like Cleopatra. I found four distinct slot types including classic, video, Megaways, and progressive jackpots.

The 97% average RTP is excellent, beating many competing casinos. However, the table games section needs work, with just basic roulette and blackjack options. The live dealer situation is unclear – while Evolution Gaming is listed as a provider, the casino data marks live dealer games as unavailable.

The eleven software providers offer enough variety for casual players, but this falls short of what the top casinos offer. Still, having NetEnt, IGT, and Evolution in the mix means you’ll find some quality games here.

Games & Software Overview

I have to say, the payment options here are disappointing. When I tried to withdraw funds, I found the processing times particularly frustrating – you’re looking at 4-7 days for card withdrawals, which is way too long in today’s fast-paced world.

The basics are covered with support for major currencies like EUR, GBP, CAD, and USD, and the £10 minimum deposit is reasonable. However, I found the overall payment setup quite limited. While you can use debit cards, credit cards, and bank transfers, the withdrawal times are some of the slowest I’ve seen – bank transfers can take up to 10 days.

One small positive is that there’s no mention of transaction fees, but that barely makes up for the other limitations. If you’re someone who values quick access to your winnings, you might want to think twice.

Payment Methods Overview

The support setup here is a mixed bag – some things work great, others need improvement. When I tested the live chat, I got quick responses around the clock, which was great. The email support team got back to me within 3 hours, which isn’t bad but not outstanding either.

The UK-only phone line is a bit limiting if you’re calling from elsewhere. That said, when I did call during business hours, the staff were helpful and knowledgeable. I’m impressed by their responsible gambling tools – they’ve got everything from self-exclusion to reality checks and stake limits.

Customer Support Overview

I awarded this casino a score of 51 out of 100 – while it has some positive features like UK licensing and responsible gambling tools, several concerning issues significantly impact its rating. Safety-first players should look elsewhere, though slot players might appreciate the game variety from respected providers.

I have serious reservations about recommending Kozmo Casino. While investigating this operator, I found a mix of concerning issues that overshadow its few positive aspects. The casino’s current “closed” status is particularly troubling, and this alone should make players think twice.

That said, I did find some redeeming qualities. The casino operates under UK licensing and maintains a solid selection of games from reputable providers like NetEnt and IGT. The 97% average payout rate is promising, and it’s good to see this is publicly audited. The presence of responsible gambling tools, including reality checks and self-assessment options, shows some commitment to player welfare.

However, the restricted payment options and slow withdrawal times are frustrating. Combined with the casino’s current operational status, these issues make it hard for me to give Kozmo Casino a positive recommendation. While the game selection might appeal to some players, I think there are better options available in today’s online casino market.