My Jackpot Casino Review

My Jackpot Casino does not have Bonus offers as of now.

Have you played at My Jackpot Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I must say, the game variety here falls well short of what players expect today. While playing at My Jackpot Casino, I found myself restricted to just Microgaming’s collection. Yes, there are some good games like Immortal Romance and Jurassic Park, but having just one provider is very limiting in 2024.

The slots selection includes both video and classic games, which is fine, and the 98.01% average RTP is actually excellent. But there’s no getting around the lack of choice – most modern casinos offer hundreds of games from dozens of providers. The basic table games are here, but with no live dealer options, it feels outdated.

Games & Software Overview

The payment system here really isn’t up to modern standards. While I’ve managed to make deposits without issues using my credit card, the withdrawal options are disappointing. The processing times are longer than what I’ve seen at most online casinos, with bank transfers taking up to 10 days to reach your account.

I’ve found the staged withdrawal system particularly frustrating, as it puts unnecessary restrictions on how you can access your winnings. The fact that they only accept EUR is another major limitation, especially for international players. While card withdrawals process within a reasonable 1-3 days, this is still slower than many competitors who offer instant e-wallet cashouts.

On the plus side, I haven’t encountered any transaction fees, and there’s a 48-hour reversal window if you change your mind about a withdrawal. But overall, the payment setup feels outdated and restrictive compared to today’s leading online casinos.

Payment Methods Overview

The support setup here is a mixed bag – some things work well, others need work. When I reached out via email, I got a reply within 3 hours, which isn’t bad. The helpdesk team knows their stuff and gave me clear answers to my questions about account settings.

The FAQ section helped me find quick answers to basic questions, saving me time. I especially like their responsible gambling tools – they have solid options for stake limits, self-assessment, and reality checks. But I really miss having live chat. Sometimes you need instant help, and waiting for an email just isn’t ideal.

Customer Support Overview

I awarded this casino a score of 77 out of 100 – its high payout rate, transparent RTP reporting, and responsible gambling measures earn it solid marks, though limited game variety and licensing concerns held it back. Slot players will appreciate the selection of popular Microgaming titles, but game explorers might find the single-provider setup limiting.

After spending time reviewing My Jackpot Casino, I found it to be a decent option with some notable strengths but also room for improvement. The 98.01% average payout rate is impressive, and I appreciate their commitment to transparency with publicly audited RTP figures. The presence of responsible gambling tools like stake limits and reality checks shows they take player protection seriously.

However, I have to point out that relying solely on Microgaming for games feels restrictive in today’s market. While they offer popular titles like Thunderstruck and Immortal Romance, players who enjoy variety might find themselves wanting more. The lack of clear licensing information is also concerning, though the casino’s long history since 2001 provides some reassurance about their legitimacy.