Thunderluck Online Casino Review

Thunderluck Online Casino does not have Bonus offers as of now.

Have you played at Thunderluck Online Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I cannot recommend this games library as it falls well below today’s standards. The casino runs exclusively on Microgaming software, which severely limits your gaming options. While I found some solid titles like Book of Oz and Jurassic Park slots, having just one provider is far too restrictive.

The slots section offers some decent choices, including branded games like Game of Thrones and popular titles like Thunderstruck. I tried several of these games and they run well, plus the 96.25% average RTP is actually quite good. However, the basic table game selection and complete lack of live dealer games really hurt the overall package.

Players who specifically love Microgaming slots might feel at home here, but most users will want more variety. Modern online casinos typically offer games from dozens of providers – having just one is simply not competitive anymore.

Games & Software Overview

I have to be straightforward – the payment options here aren’t up to standard. While I was able to make instant deposits using their e-wallet options, the withdrawal times are disappointingly slow. When I tried to withdraw using an e-wallet, which is usually the fastest method, it still took between 2 to 5 days.

The casino offers seven payment methods, including some well-known e-wallets and bank transfer options. I appreciate that they’ve included popular services like ClickandBuy and EcoCard, but only supporting EUR as a currency is a significant limitation. I also found the lack of clear information about withdrawal limits and minimum deposits frustrating.

For basic banking functions, the casino gets the job done, but barely. The lengthy withdrawal times of up to 7 days for card payments and up to 10 days for bank transfers are well below industry standards. While deposits are processed instantly, which is good, the overall payment setup needs serious improvement.

Payment Methods Overview

The support setup here is impressive, with multiple ways to get help whenever you need it. I particularly like how they offer toll-free numbers for many countries, making it easy to speak with someone directly about any issues.

When I tested the email support, I got a reply within 3 hours, which isn’t bad at all. The live chat team was quick to respond to my questions, and I found the FAQ section helpful for basic information. While the responsible gambling tools could be more comprehensive, the self-exclusion option is properly implemented.

I appreciate that all support is available in English, making communication straightforward. Having multiple ways to reach out – whether through phone, email, or chat – means you’re never left hanging when you need assistance.

Customer Support Overview

I awarded this casino a score of 76 out of 100 thanks to its solid reputation, transparent RTP reporting, and reliable customer support, though it loses points for limited payment options and game variety. Game explorers will appreciate the diverse selection of popular Microgaming titles including Book of Oz and Immortal Romance, though those seeking a multi-provider experience should look elsewhere.

I found Thunderluck Casino to be a reliable, if somewhat limited, gaming destination. While it doesn’t blow me away with innovation, it delivers a trustworthy experience backed by over a decade in the industry.

The customer support impressed me with its global reach, offering toll-free numbers across multiple countries and email support. However, I noticed the casino’s game library relies solely on Microgaming – while they’re an excellent provider, this means players won’t find the variety available at multi-provider casinos.

The withdrawal times are longer than I’d like, with e-wallet withdrawals taking 2-5 days and bank transfers stretching to 7-10 days. That said, I appreciate the transparency in publishing RTP figures and maintaining a satisfactory responsible gambling policy. For players who prioritize reliability over cutting-edge features, Thunderluck represents a solid, if somewhat conservative, choice.