Roller Casino Review

Roller Casino does not have Bonus offers as of now.

Have you played at Roller Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I must say, the games offering falls well short of what players expect. The casino’s game library shows serious gaps, with no clear information about software providers or game types. While checking the platform, I found it troubling that I couldn’t identify any major game developers or their popular titles.

The 97.41% average return-to-player rate is the one bright spot here. It’s above what most online casinos offer. The games work on mobile devices, which is good, but that’s a basic feature these days. I looked for live dealer games but found none, which is disappointing for a modern casino.

The lack of information about software providers and game types makes it hard to recommend this casino to players. Most good casinos work with at least several major game studios and offer a clear list of their partners. Here, we’re left in the dark about what games you can actually play.

Games & Software Overview

I have to be straight with you – the payment system here isn’t up to scratch. While working with this casino, I’ve found the withdrawal times particularly frustrating. When I tried to withdraw using an e-wallet, it took between 7 to 10 days – that’s way longer than what you’d expect from a modern online casino.

On the positive side, I appreciate that they work with five major currencies (GBP, EUR, USD, CAD, and AUD), and the withdrawal limits are quite generous. You can take out up to $15,000 per week or $50,000 per month, which should be plenty for most players. However, the 48-72 hour reversal window feels unnecessary and outdated.

The lack of clear information about available payment methods is concerning. While I can see that e-wallets and bank transfers are accepted, the full range of options isn’t spelled out, which makes it hard to plan your banking strategy before signing up.

Payment Methods Overview

The customer support setup has its strengths and weaknesses. I’ve found the live chat service to be consistently available 24/7, which is definitely a plus when you need immediate assistance. When I used the email support, I got a response within 3 hours, which is reasonably quick.

The lack of phone support is disappointing, especially for players who prefer speaking directly with support staff. However, the FAQ section is well-organized and covers most common questions. I appreciate that all support services are available in English, making it accessible for international players.

The responsible gambling tools are somewhat basic compared to other casinos, though the essential features are there. While the support channels are limited, the ones available work efficiently enough to handle most player queries.

Customer Support Overview

I awarded this casino a score of 65 out of 100 based on its transparent RTP reporting and established track record, though it loses points for missing responsible gambling features and licensing clarity. Game explorers will appreciate the diverse selection, but responsible gamblers may want to look elsewhere due to limited self-protection tools.

After spending considerable time reviewing Roller Casino, I found it to be a mixed bag. While it has some strong points, there are definitely areas where improvement is needed. The casino’s publicly audited RTP of 97.41% shows a commitment to transparency, and their long-standing presence since 2009 adds credibility to their operation.

The staged withdrawal system, while somewhat restrictive with its weekly limits of $15,000, at least provides clear structure and expectations for players. However, I’m concerned about the lack of proper licensing information and the limited responsible gambling tools. These are significant oversights that need addressing to compete with top-tier casinos.

What particularly stands out is the casino’s handling of payments and currencies. Supporting major currencies like GBP, EUR, USD, CAD, and AUD shows they’re serious about serving an international player base. However, the processing times for withdrawals (7-10 days for most methods) are longer than I’d like to see in a modern online casino.