Roxy Palace Casino Review

Roxy Palace Casino does not have Bonus offers as of now.

Have you played at Roxy Palace Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strengths and weaknesses in this games collection. The casino runs entirely on Microgaming software, which means you get trusted, high-quality games but miss out on titles from other providers. I played some of their popular slots like Thunderstruck and Game of Thrones, which run smoothly and look good.

The 98.11% average RTP is notably high, which I like. You’ll find different slot types here, from classic games to video slots and branded titles like Jurassic Park. The live dealer section offers the basics – roulette, blackjack, and baccarat – but doesn’t match the variety you’d find at casinos with multiple live game providers.

Table games cover the essentials through Microgaming’s selection, but again, the variety is limited compared to casinos that use multiple providers. If you’re a fan of Microgaming’s style, you’ll be happy here. If you want more variety, you might feel restricted.

Games & Software Overview

The payment setup at Roxy Palace has its bright spots, but there’s definitely room for improvement. I’ve made several deposits using their e-wallet options, and while they process instantly, I wasn’t thrilled about the $20 minimum deposit requirement – it’s higher than what I usually see at other casinos.

The withdrawal system is fairly straightforward. When I cashed out using cards, the money reached me within two days. That said, I’d suggest avoiding bank transfers unless you’re patient – they can take up to six days. The $4,000 weekly withdrawal limit is reasonable for most players, and I appreciate that they don’t charge any transaction fees.

One thing that could be better is the variety of payment methods. While seven options might sound okay, some popular methods are missing. Still, they cover the basics with e-wallets and bank transfer options, and support for five major currencies gives good flexibility for international players.

Payment Methods Overview

The round-the-clock support team at Roxy Palace is exactly what players need. I’ve tested their live chat service several times and always got instant help, whether it was late at night or early morning. The 24/7 phone support is equally reliable – I called their UK toll-free number and got through to a helpful agent right away.

Their email system is decent, though not perfect. When I sent a query to their support email, I got a response in about 3 hours. They have different email addresses for various departments, which helps get your question to the right person quickly. The responsible gambling tools are solid too, with options for self-exclusion, reality checks, and stake limits.

Customer Support Overview

I awarded this casino a score of 75 out of 100 based on its solid security measures and established reputation, though certain limitations hold it back from excellence. Table game enthusiasts will appreciate the diverse range of poker, blackjack, and roulette options, while safety-first players should feel secure here thanks to trusted licensing and comprehensive responsible gambling tools.

After thoroughly testing Roxy Palace Casino, I found it to be a reliable gaming destination, though there’s definitely room for improvement in some areas. The casino’s eCogra certification and publicly audited RTP rates of 98.11% demonstrate a strong commitment to fairness, while their 24/7 support team proved consistently helpful during my evaluation.

What really stands out is their responsible gaming approach, with features like stake limits, self-assessment tools, and reality checks helping players stay in control. However, I was disappointed to find only Microgaming powering the game selection – while they’re excellent, modern players typically expect multiple providers. The withdrawal limits and processing times could also use some updating to match industry leaders.

Despite these limitations, I appreciate how Roxy Palace maintains high standards where it matters most: security, fairness, and player support. Their nearly two decades of operation shows in their polished service delivery and robust player protection measures, even if some aspects of their offering feel somewhat dated compared to newer casinos.