JackpotCity Casino Review

JackpotCity Casino Review

18+ Only
Gamble Responsibly
T&Cs Apply.
Wagering Requirements Apply.

View Bonuses

3 Great Bonuses

Up to $1600 Match bonus + 50 Free Spins and
50 No Deposit Free Spins and
80 Free Spins on Deposit.

Take note: Players from United States are not accepted at JackpotCity Casino. Try one of the casinos below instead, all of which have great welcome bonuses!
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Ryan's Thoughts about JackpotCity Casino

Ryan's Thoughts"Choose from over 500 Microgaming titles at JackpotCity Casino!"

  • Things We Like

  • Excellent choices for fans of big-name titles

  • Full spread of live dealer games

  • Industry-leading jackpots

  • Several seasonal offers at any given time

  • Malta Gaming Authority license

  • Things We Do Not Like

  • Crypto support would be a great addition

  • At A Glance - Important Facts

  • Year Established - 1998

  • Operator - Bayton Ltd

  • Average Payout - 96.33%

  • Mobile Platforms -

  • Manual Flush - No

  • Live Dealers - Yes

  • Licences - Kahnawake, Malta

Casino Overview

Quick Glance

JackpotCity Casino is a partner of Microgaming, perhaps the biggest name in the world of online gaming. Discover over 500 unique titles offered, most of which developed by Microgaming and several studios under their wing. Also enjoy a live dealer suite with games from Evolution, on top of the live dealer games Microgaming offers. Be sure not to miss out on a few couple of Netent slots.

While some casinos might boast of larger game lobbies, not all of them can claim to have so many big-name games in one place. Because most of the games here come from Microgaming, you can be assured of the quality and fairness of every single title that catches your eye.

We definitely could have a couple more payment options, however. While the methods they support right now are convenient enough, we would have liked to see more e-wallet and cryptocurrency options. The casino’s old-school site design could also do with a little sprucing up, as it looks dowdy compared to what other casinos are doing.

Despite these nitpicks, we can still recommend JackpotCity Casino for their above-average performance nearly across the board. We were not able to find any serious issues to hamper our enjoyment. If you are looking for a world class gaming establishment with top-tier casino games, this casino is hard to beat.

Privacy and Safety

JackpotCity Casino offers 128-bit Secure Socket Layer (SSL) encryption to protect all your information within their servers, as well as assurance that its games are fair due to independent audits of its random number generators (RNGs).

Deposit Limits

The casino does not state a minimum deposit amount. We imagine the figure is tied to your choice of payment methods. A good rule of thumb is to deposit €10 or more, which is the most common minimum deposit for JackpotCity Casino’s several offers.

Responsible Gambling

Spin Casino offers a range of options to help you take control and prevent any problematic behaviors from starting or worsening. You can set limits on how much money is deposited each day, week, and month so that gambling will not affect other areas of your life, like work and family time.

Cool-off periods of at least 24 hours can also be arranged.

Customer Support will be there for whatever guidance is needed while setting any of these up—simply drop them a line via live chat or email to get started.

Self-Exclusion

Self-exclusion is also available for players who cannot be around gambling without going overboard. Coordinate with the casino’s Customer Support team to set this up, which must last six months or more.

Get Help

Seek external help from the following responsible gambling organizations recommended by this casino:

  • Responsible Gambling Council
  • GamCare
  • Gambling Therapy

Customer Support

There is a speech bubble icon at the bottom-left of your screen. Click it for a live chat screen to pop up.

You can also click on the “CONTACT US” link above our homepage banner. From there, simply click on a live chat link just below the write-up.

JackpotCity Casino Bonus Offers

Below you will find all the details about JackpotCity Casino's bonus offers, with a comprehensive analysis of the fine print.

Over 18 Only New Customers Only, Gamble Responsibly - www.begambleaware.org.
  • Match Bonus

  • Up to $1600 total bonus

  • plus 50 Free Spins

  • 4 Deposits

  • $10 Minimum Deposit

  • 50 x Bonus Wager

  • How to Redeem:

    Automatic after registration

  • T&C's Apply

Permitted Games and Stake Requirements

The Bonus has to be waged 50 times before a withdrawal is allowed.

Video Poker

20%

Blackjack

20%

Game Eligibility Rules

Excluded Games: Red Dog, Sic Bo

If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.

Wagering Allowed / Disallowed

Don't make excessively large bets with the bonus

This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions

You can not withdraw early - you risk losing your bonus and any money you have won.

You can't play either slots or video poker double up features with this bonus.

What May Void the Bonus and / or Winnings

Oversized Bets

Double Up

Excluded Games

Bonus Abuse and Related

Bet size restrictions

Withdrawal Restrictions

There are no withdrawal restrictions on this bonus.

Over 18 Only New Customers Only, Gamble Responsibly - www.begambleaware.org.
  • No Deposit Bonus

  • 50 Free Spins

  • 50 x Bonus Wager

  • How to Redeem:

    Automatic after registration

Permitted Games and Stake Requirements

The Bonus has to be waged 50 times before a withdrawal is allowed.

Slots

100%

Video Poker

20%

Blackjack

20%

Game Eligibility Rules

If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.

Wagering Allowed / Disallowed

Don't make excessively large bets with the bonus

This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions

You can not withdraw early - you risk losing your bonus and any money you have won.

You can't play either slots or video poker double up features with this bonus.

What May Void the Bonus and / or Winnings

Oversized Bets

Double Up

Excluded Games

Bonus Abuse and Related

Bet size restrictions

Withdrawal Restrictions

Total Cap on Withdrawal when using this bonus.

Over 18 Only New Customers Only, Gamble Responsibly - www.begambleaware.org.
  • Match Bonus

  • Get 80 Free Spins on 1st Deposit

  • C$1 Minimum Deposit

  • 200 x Bonus Wager

  • How to Redeem:

    Automatic after registration

Permitted Games and Stake Requirements

The Bonus has to be waged 200 times before a withdrawal is allowed.

Slots

100%

Blackjack

20%

Video Poker

20%

Game Eligibility Rules

If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.

Wagering Allowed / Disallowed

Don't make excessively large bets with the bonus

This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions

You can not withdraw early - you risk losing your bonus and any money you have won.

You can't play either slots or video poker double up features with this bonus.

What May Void the Bonus and / or Winnings

Oversized Bets

Double Up

Excluded Games

Bonus Abuse and Related

Bet size restrictions

Withdrawal Restrictions

There are no withdrawal restrictions on this bonus.

JackpotCity Casino Promotions

JackpotCity Casino is a casino that offers many great seasonal bonuses on top of their already hefty welcome bonus package. This means, however, that the current promotions we could write about may no longer be available by the time you sign up.

If this sounds like something you want to take advantage of as soon as possible then visit Spin's promotional page before signing up so you know what gifts are being offered at any given moment in time.

Games and Software

The vast majority of games on deck are developed by Microgaming and their many satellite studios. You can enjoy top-tier slots from this developer, as well as a few unique, under-the-radar gems from their partner studios, who tend to take more risks in terms of game design that a behemoth company like Microgaming. There are also some Netent slots in the mix.

In addition to Microgaming’s own live casino titles, JackpotCity Casino also offers Evolution’s industry-leading suite of live games. This covers both standard Las Vegas-style games as well as interactive game shows for those who need a little something extra to spice up their weekend afternoons.

Play Slots at JackpotCity Casino

This casino has the perfect lineup for any brand-name slots fan, spanning around 300 different titles.

Some of Microgaming’s classics available include Thunderstruck II, Break da Bank Again, 9 Pots of Gold, Agent Jane Blonde Returns, and Avalon II: The Quest for the Grail.

Jackpots are also a major part of Microgaming’s portfolio. We generally stick to the Mega Moolah games, but you seriously cannot go wrong with any jackpot at this casino, as they all come with sizeable potential payouts.

Table Games

A good set of games with a variety of different types is offered for people who enjoy RNG-based table games. We have no complaints about the game types here, but some players might find Microgaming’s development style for table games a tad too simple for their tastes—especially next to Microgaming’s wild and crazy slots.

Some stand-by table games include Atlantic City Blackjack: Gold Series and Bonus Blackjack. We also love Multi Wheel Roulette: Gold Series as a way to close our gaming sessions.

Video Poker

There are more video poker options than in most other casinos, which should be great news for all the loyalists. We ourselves are not the biggest fans of this specific category, but we do see the appeal.

The Microgaming video poker games we feel are a cut above the rest are All Aces Poker and Deuces Wild Bonus Poker.

Other Games

Bingo, Keno, and a few electronic scratch cards are available at JackpotCity Casino for players who want a simpler gaming experience.

JackpotCity Casino Live Dealer Features

While the casino carries live games from Evolution, which are a reliable choice for players who miss the feel of live gaming, we want to highlight some of Microgaming’s live dealer games. In previous years, we felt a bit underwhelmed by their live products. We are glad to note that the current crop they have could very well compete with what Evolution brings to the table.

We loved Real Roulette with Holly, which allows you to hang out with the lovely, unflappable Holly as she hosts an exciting roulette game for you. There are also other dealers you can play with, but Holly is tops in our book. VIP Blackjack Live and Baccarat Live are also great choices.

Mobile Casino

We found the mobile gaming experience at JackpotCity Casino to stack up quite well against its desktop counterpart. While we personally still prefer real money gaming with computers, younger players should have a grand old time playing on the go at JackpotCity Casino.

The only issue we found with the mobile casino is that some of the desktop games appear not to be available on mobile. As long as you are fine with a slightly shorter game list, we foresee no problems for mobile gamers at this casino.

Loyalty

The VIP Program contains six tiers. Earn Loyalty Points (LPs) by playing their games, which earns you access to the different VIP tiers. You can also exchange LPs for bonus cash.

The six VIP tiers at JackpotCity Casino are, from lowest to highest: Bronze, Silver, Gold, Platinum, Diamond and Privé.

As a VIP at this casino, you get access to a host of exclusive benefits, such as VIP-only tournaments and larger withdrawal limits. Unfortunately, the inner workings of the program are kept hidden, but we are su are more benefits in store here for you.

The casino wants all players to be VIPs. You receive a head-start upon your first deposit: 2,500 LPs once your cash-in pushes through!

Cashier and Banking

JackpotCity Casino is one of the safest casinos you can deposit to. Be aware, though, that it does not accept cryptocurrency transactions, so if you prefer funding your accounts with crypto coins like Bitcoin or Dogecoin then this might not be the best option for you. We did not run into any issues depositing and withdrawing with the current line of payment methods, but we still wish they had more options on how to make account top up easy from your phone, such as prepaid cards.

Payment Methods Accepted

Withdrawal Turnaround Details
Reversal Period 0 - 24 Hours
Manual Flush No
Max cashout amount $4000
E-wallets Between 2 hours and 2 days
Debit and Credit Cards Between 2 days and 6 days
Bank Transfers Between 3 days and 7 days
Checks Between 5 days and 7 days

JackpotCity Casino FAQs

Is play money gaming available at Jackpot City Casino?

Yes. You can test out new titles without having to spend any cash, which is extremely useful when you are on a tight budget. You will still have to register an account and log in to play games in demo mode, but you should have access to pretty much the entire game library for free.

I miss the competitive aspect of gaming. Does JackpotCity Casino offer slot tournaments?

Yes. The casino launches periodic tournaments, geared exactly for players who need the rush of competition to enliven their gaming sessions.

Check out the schedules for the casino’s slot tournaments in the game lobby, which will also contain information about the buy-in and prize pool.

Where can I find information about the rules of a specific game at JackpotCity Casino?

When you hover on a game at the lobby, you should be able to find a tab marked “find out more”. Click on that to find out everything you need to play that game.

Does JackpotCity Casino have a gaming license?

Yes, and one of the best ones out there, too. They carry a license from the Malta Gaming Authority (MGA).

What is the max bet size when you have a casino bonus active?

It is €8 per round, or €.50 per line.

How much can you withdraw from your JackpotCity Casino account?

The daily cash-out limit is €10,000. If you have withdrawn 5x your total deposits to the casino, your limit is reduced to €4,000 per week.

Who can I turn to if I have a complaint about JackpotCity Casino?

You can email your issues directly via email at complaints@playersupportcenter.com.

You can also forward your complaints to Ecogra, the MGA, or the Kahnawake Gaming Commission if you are from Canada. The links for each organization can be found in the terms and conditions page.

More Information

Supported Currencies Argentine Peso, Australian Dollar, Canadian Dollar, Czech Koruna, Euro, Indian Rupee, Mexican Peso, New Zealand Dollar, Norwegian Krone, Polish Zloty, Real, Russian Ruble, Swiss Franc, UK Pound Sterling, US Dollar
Supported Languages
  • Danish
  • Dutch
  • English
  • Finnish
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
Software Platforms
  • Microgaming
Other Betting Products None
Affiliate Program Buffalo Partners

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