Captain Cooks Casino Review

Match Bonuses

Match Bonus

£475 Match Bonus ^ 5 dep + 100FS on Progressive Slots

Bonus Code

Not Required

Wager

200x B

Max Cashout

£475

Get Bonus

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Bonus Information Disclosure

Exclusive To HeadlineCasinos?No

Expand the Information for Each Bonus Tier

Tier 1

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:200xFree Spins Games:Progressive Slots

Tier 2

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:200xFree Spins Games:N/A

Tier 3

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:30xFree Spins Games:N/A

Tier 4

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:30xFree Spins Games:N/A

Tier 5

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:30xFree Spins Games:N/A

Games PermittedSlots, Table Poker, Blackjack, Video Poker, Classic Blackjack, Roulette, Sic Bo, Casino War, Parlor Games, Craps, Baccarat, Live Casino Games

Clear Instructions from Casino?Yes

How to ClaimAuto

Publish Date21 Jan 2021

Expiry DateNever

Match Bonus Rules and Conditions

Group Crossover penalty (if you violate the rule) Void Bonus And Deposit

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Match Bonus

Unlimited Match Bonus + 100FS

Bonus Code

Not Required

Wager

Zero Wager

Max Cashout

€Unlimited

Get Bonus

---

Your Experience?

Good Bad

Your name (mandatory)

Share your name or nickname with the community.

Provide feedback (optional)

Tell us how the redeem process went.

SUBMIT

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More Details

Bonus Information Disclosure

Exclusive To HeadlineCasinos?No

Expand the Information for Each Bonus Tier

Tier 1

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:100Tier Wagering:0xFree Spins Games:N/A

Games PermittedSlots

Clear Instructions from Casino?Yes

How to ClaimAuto

Publish Date21 Jan 2021

Expiry DateNever

Match Bonus Rules and Conditions

Group Crossover penalty (if you violate the rule) None

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Bonus Comparison

	Captain Cooks Casino This Casino	Black Lotus CasinoExclNew	Grand Eagle CasinoExclNew	Treasure Mile CasinoExclNew
Bonus	£475 Match Bonus ^ 5 dep + 100FS on Progressive Slots	600 Match Bonus + 30FS on Golden Wolf	2500 Match Bonus + 90FS on Great Golden Buffalo	2500 Match Bonus + 90FS on Great Golden Buffalo
Game(s)	Progressive Slots	Golden Wolf	Great Golden Buffalo	Great Golden Buffalo
Code	Not Required	200SMB	WS290	WS290
Wager	200x	60x	60x	60x
Max Cashout	£475	600	2500	2500
	Get Bonus	Get Bonus	Get Bonus	Get Bonus

Have you played at Captain Cooks Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strengths and weaknesses in this games collection. The casino runs purely on Microgaming software, which means you get trusted, high-quality games but miss out on variety from other providers. I found some excellent slots like Immortal Romance and Jurassic Park, plus the famous Mega Moolah progressive jackpot game.

The 96.30% average RTP is notably good, and the table games section covers all the basics with various blackjack and roulette options. However, the lack of live dealer games is a significant drawback for players who enjoy that experience. While playing here, I noticed that despite the limited provider choice, the games run smoothly and include several different slot types.

Games & Software Overview

The payment setup here really impresses me with its variety and efficiency. I’ve tested several payment methods and found the process smooth and straightforward. Making deposits is instant with cards and e-wallets, which I appreciate.

When it comes to withdrawals, I’ve had good experiences with card payments, typically receiving my money within 1-3 days. The $4,000 weekly withdrawal limit is reasonable, though bank transfers can be slow, taking up to 10 days. I like that there are no fees charged for transactions.

What stands out is the sheer number of payment options – 29 in total. Whether you prefer cards, e-wallets, or bank transfers, there’s something for everyone. The only real drawback is the limited number of currencies accepted.

Payment Methods Overview

The support setup here has its strengths and weaknesses. When I needed help, I could always count on the 24/7 live chat service to get quick answers to my questions. The support team responded to my chat within minutes, which was reassuring.

I sent an email to their support and got a reply in about 3 hours, which isn’t bad but could be better. They have two email addresses available, which helps ensure you can reach them one way or another. While I appreciate the multiple language options, including English, I do miss having phone support for more urgent matters.

The FAQ section covers most common questions, and their responsible gambling tools show they take player safety seriously. The self-exclusion and cool-off options are easy to find and use, though I’d like to see more support channels added in the future.

Customer Support Overview

I awarded this casino a score of 76 out of 100 based on its long-standing reputation, strong security measures, and comprehensive player protection tools, though its game variety could be broader. Safety-first players will feel secure here thanks to trusted licensing, publicly audited RTP, and comprehensive responsible gambling tools.

After thoroughly testing this casino, I’m genuinely impressed by its combination of established reputation and player protections. Captain Cooks has been operating since 2001, and that experience shows in how they’ve structured their operation. The eCOGRA certification and published RTP rates demonstrate a commitment to transparency that I particularly appreciate.

While the game selection is limited to Microgaming titles, they’ve chosen their offerings well, featuring popular games like Immortal Romance and Thunderstruck. I found the 24/7 live chat support to be responsive and professional, though new players might need some patience with the staged withdrawal system for larger wins.

The responsible gambling tools really stand out to me – from deposit limits and reality checks to self-assessment and cool-off periods, they’ve implemented a comprehensive suite of player protection measures. This level of care for player welfare, combined with their long-standing reputation in the industry, makes me confident in recommending them to players who prioritize security and trustworthiness over having the absolute widest selection of games.