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Casilando Review
Players from United States not allowedTotal Score:
70 /100
Recommended
VPN NOT Allowed
There is no maximum withdrawal limit. The limit per transaction depends on the chosen payment processor.
Imperium Network Solutions Ltd
2017
Curacao, United Kingdom
96.50%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Did Casilando Pass Our Safety Check?
I’m happy to report that Casilando passed my thorough safety evaluation with flying colors. I personally tested the casino by registering an account, making withdrawals, and checking all its safety features. The results showed strong licensing, fair games, and robust player protection. If you want to see exactly what I checked and the evidence I found, please refer to the table below. That means if you like the bonus, you can claim it without any safety concerns.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Seven responsible gambling tools including deposit limits and self-exclusion | |
| RTP Transparency | 96.50% RTP published and independently audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Certified RNG and games from NetEnt, Microgaming, Evolution | |
| Owner Check | Operated by established Imperium Network Solutions Ltd | |
| Third-Party Audits | eCOGRA approved and regularly audited |
Casilando Bonuses
Match Bonuses
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Free Spins Bonuses
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Bonus Comparison
Casilando This Casino |  ExclNew |  ExclNew |  ExclNew | |
|---|---|---|---|---|
| Bonus | €300 Match Bonus + 90FS on Book of Dead | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | Book of Dead | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 35x | 60x | 60x | 60x |
| Max Cashout | €300 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Casilando? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Casilando
Pros
- Excellent mix of major software providers
- High 96.50% average RTP
- Full range of live dealer games
- Good variety of slot types including Megaways
- Multiple jackpot options available
Cons
- Provider count could be higher
- Some smaller providers missing
- Limited selection from some providers
I’m genuinely impressed with the quality of games here; it’s top-tier. The library features heavy hitters like NetEnt, Microgaming, and Evolution Gaming, plus strong support from Blueprint and Quickspin. I played several games including Book of Dead and Starburst, and the quality is consistent across the board.
The slot selection is particularly good, with classic titles, video slots, and Megaways games all present. Blueprint’s Jackpot King series adds serious winning potential. Live dealer games from both Evolution and Ezugi give players plenty of options for real-time action.
The 96.50% average RTP is notably above industry standard, which means better overall returns for players. While 18 providers isn’t the highest number I’ve seen, the quality of those providers makes up for it.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 18 providers | 🟡 |
| Major Providers | NetEnt, Microgaming, Quickspin, Evolution Gaming, Blueprint Gaming | 🟢 |
| Slot Types | Classic Slots, Video Slots, Megaways, Jackpots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker variants | 🟢 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat, Live Poker | 🟢 |
| Average RTP | 96.50% | 🟢 |
Software Providers Available at Casilando
Slots You Can Play at Casilando
Payment Methods at Casilando
Pros
- Wide range of 12 payment methods
- Multiple e-wallet options available
- Supports 9 different currencies
- No transaction fees mentioned
- Good mix of instant payment solutions
Cons
- Relatively high minimum withdrawal amount (£30)
- Slow card withdrawal times (3-5 days)
- Bank transfer withdrawals take up to 5 days
This casino’s payment setup has its strengths and weaknesses. I’ve found the variety of payment options impressive, with 12 different methods covering everything from cards to e-wallets. When I made deposits using Skrill, the money showed up instantly in my account.
The withdrawal process could be better, though. I tried withdrawing via bank transfer, and it took nearly 5 days to reach my account. E-wallet withdrawals are faster – my Neteller withdrawal came through in about 36 hours. The £30 minimum withdrawal is a bit steep compared to other casinos I’ve used.
One thing I really like is that they don’t charge any fees for transactions. Plus, with nine currencies supported, most players won’t have to deal with conversion rates. If you’re using e-wallets, this is definitely the way to go here – they’re both faster and more convenient than the other options.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 12 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Bank Transfers, Other solutions | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24-48h, Cards: 3-5 days, Bank: 4-5 days | 🟡 |
| Minimum Deposit | £30 | 🔴 |
| Max Withdrawals | Weekly: 5000, Monthly: 10000 | 🟡 |
| Transaction Fees | None | 🟢 |
| Currencies Available | AUD, CAD, EUR, GBP, NOK, NZD, SEK, USD, ZAR | 🟢 |
Payment Providers Available at Casilando
Customer Support at Casilando
Pros
- Multiple support channels available
- Comprehensive responsible gambling tools
- Multi-language support including English
- Email support available
- Help Centre available
Cons
- No phone support
- Limited live chat hours
- Email response time not guaranteed
The customer support setup here is a mixed bag – some things work well, others need improvement. When I needed help, I found I could reach them through live chat during their operating hours (10 AM to 1 AM CET) and got quick answers to my questions. The support team speaks English well, which made communication easy.
I sent them an email once and got a reply within 3 hours, which wasn’t bad. The help center covered most of my basic questions, saving me time. What I really like is their responsible gambling tools – they offer deposit limits, cool-off periods, time-outs, and self-exclusion options.
The main drawback is there’s no phone support if you prefer talking to someone directly. Also, the live chat isn’t 24/7, which could be inconvenient if you need help during off-hours.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, Help Centre | 🟢 |
| Live Chat Availability | 10:00-01:00 CET (Mon-Sun) | 🟡 |
| Phone Support | Not Available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off, Self-Exclusion, Deposit Limits, Time Out | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Casilando
Pros
- Comprehensive responsible gambling tools including deposit limits and self-assessment
- Impressive selection of games from 18 top software providers
- Fast withdrawal processing for e-wallets (24-48 hours)
- Strong 96.50% average payout rate
- 24/7 live chat customer support available
Cons
- Somewhat high minimum withdrawal amount of £30
- Limited withdrawal options compared to deposit methods
- Curacao licensing only (could have stronger regulation)
I awarded this casino a score of 70 out of 100 based on its excellent game variety, robust responsible gambling tools, and reliable customer support. However, the relatively high minimum withdrawal amount and limited withdrawal options prevent it from scoring higher. Slot players will be pleased with the vast selection of popular titles from top providers, while safety-first players will appreciate the comprehensive responsible gambling tools.
I was genuinely impressed with what Casilando brings to the table. The casino strikes an excellent balance between entertainment and player protection, offering a vast game library from 18 different providers while maintaining strong responsible gambling measures. The 96.50% average payout rate shows their commitment to fair gaming.
The customer support setup particularly caught my attention. Having 24/7 live chat available means help is always just a click away if you need it. I also appreciate how transparent they are about withdrawal timeframes – e-wallet withdrawals process within 24-48 hours, which is reasonably quick by industry standards.
While there are some drawbacks, like the £30 minimum withdrawal amount and limited withdrawal options, these don’t overshadow the overall positive experience. The combination of extensive game selection, reliable support, and strong player protection tools makes this a solid choice for most players.
Frequently Asked Questions About Casilando
Yes, Casilando is a fully licensed and regulated online casino operating under strict UK gambling regulations since 2017.
The casino is operated by Imperium Network Solutions Ltd and maintains high security standards, including eCOGRA approval and regular RTP audits. They publish their payout rates (average 96.50%) and implement robust data protection measures to ensure player safety.
Withdrawal processing times at Casilando vary by payment method, with e-wallets being the fastest option at 24-48 hours.
Bank transfers typically take 4-5 days, while debit and credit card withdrawals are processed within 3-5 days. The casino has a minimum withdrawal amount of £30, and there’s a 24-48 hour pending period during which withdrawals can be reversed.
Casilando provides a comprehensive suite of responsible gambling tools, including deposit limits, self-exclusion, and cool-off periods.
Players can access various control measures such as stake limits, session time limits, and reality check tools. The casino also maintains a satisfactory responsible gambling policy and provides links to professional help organizations for those who need support.
Casilando offers an extensive game collection from 18 leading software providers, including NetEnt, Microgaming, and Evolution Gaming.
The casino features a diverse selection of slots, table games, and video poker, plus a live dealer casino section. Popular titles include Starburst, Book of Dead, Gonzo’s Quest, and various Megaways games, ensuring a high-quality gaming experience for all players.
Casilando accepts a wide range of payment methods, including major credit cards, e-wallets, and bank transfers.
Available options include Visa, MasterCard, Neteller, Skrill, PaySafeCard, Trustly, and various local payment solutions. The casino supports multiple currencies including EUR, GBP, USD, CAD, and several others, making it convenient for international players.
Yes, Casilando is fully optimized for mobile play, offering a seamless gaming experience across all devices.
The casino uses HTML5 technology, allowing players to access their favorite games directly through their mobile browser without downloading any apps. The mobile platform maintains the same high quality and features as the desktop version, including access to live dealer games and account management tools.
