
Cloud Casino Review
Total Score:
47 /100
Marginally Recommended
VPN NOT Allowed
Players can withdraw up to £2,000 per day and £5,000 per month.
Nektan (Gibraltar) Ltd.
2016
Gibraltar, United Kingdom
96.98%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Low Stakes Players
This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Bonus Hunters
This casino is a good match for players who love to choose from a variety of bonus types.
New Players
This casino is ideal for new players, offering 24/7 live chat support, a no-deposit bonus, and low minimum withdrawals.
Did Cloud Casino Pass Our Safety Check?
Yes, Cloud Casino passed my thorough safety check. I personally went through the signup process, made test withdrawals, and checked its UK license and game fairness certifications. The table below shows everything I checked and the evidence I found. This means you can claim the bonus with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Full suite of tools including deposit limits and self-exclusion | |
| RTP Transparency | RTP publicly published and audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from certified providers like NetEnt | |
| Owner Check | Operated by established Nektan Ltd | |
| Third-Party Audits | Independent RTP auditing confirmed |
Cloud Casino Bonuses
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Bonus Comparison
![]() Cloud Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | £1000 Match Bonus ^ 3 dep + 50FS on Leprechaun Song | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | Leprechaun Song | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 30x | 60x | 60x | 60x |
| Max Cashout | £1000 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Cloud Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Cloud Casino
Pros
- High average RTP of 96.98%
- NetEnt’s popular games available
- Megaways slots included
- Some table games present
- Mobile-friendly platform
Cons
- Very limited software provider selection
- No live dealer games
- Basic table game variety
I cannot say this games library meets today’s casino standards. With just three software providers, the selection falls far short of what players expect in 2024. While having NetEnt gives access to hits like Starburst and Gonzo’s Quest, the overall game variety is thin.
I found some bright spots during my testing. The slots work well on mobile, and the 96.98% average RTP is actually quite good. Nextgen Gaming adds some Megaways titles to mix things up. But with no live dealer games and only basic table gaming options, serious players will likely want more.
The lack of choice really shows when you compare it to other online casinos. Most decent sites today offer 20+ providers, not just three. While the games that are here work fine, there simply aren’t enough of them to make this a primary gaming destination.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 3 providers | 🔴 |
| Major Providers | NetEnt | 🔴 |
| Slot Types | Video Slots, Megaways | 🟡 |
| Table Games | Roulette, Blackjack | 🟡 |
| Live Dealer Games | None available | 🔴 |
| Average RTP | 96.98% | 🟢 |
Software Providers Available at Cloud Casino
Slots You Can Play at Cloud Casino
Payment Methods at Cloud Casino
Pros
- Wide range of payment methods (10 options)
- Instant deposits for most methods
- No transaction fees
- Fast e-wallet withdrawals (24 hours)
- Multiple e-wallet options (PayPal, Skrill, Neteller)
Cons
- Only GBP currency accepted
- Slow card withdrawals (3-5 days)
- Monthly withdrawal limit could be higher
The payment setup at Cloud Casino has both strong points and weaknesses. I’ve tested several methods here and found the deposit process smooth and straightforward. When I used Skrill to fund my account, the money showed up instantly, and I had no trouble making a withdrawal through the same method, which reached me within 24 hours.
The variety of payment options is impressive, with ten different methods including popular e-wallets and major cards. I particularly like that they accept PayPal, which isn’t always available at online casinos. However, I was disappointed to find they only accept British pounds, which limits the site’s appeal for international players.
While e-wallet withdrawals are processed quickly, I noticed card withdrawals can take up to 5 days to reach your account. The absence of fees is a definite plus, though the £5,000 monthly withdrawal limit might frustrate high-rollers.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 10 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Mobile Payments | 🟢 |
| Deposit Processing Speed | Instant for most methods | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24 hours / Cards: 3-5 days | 🟡 |
| Minimum Deposit | £10 (e-wallets) | 🟢 |
| Max Withdrawals | £2,000/day, £5,000/month | 🟡 |
| Transaction Fees | None | 🟢 |
| Currencies Available | GBP only | 🔴 |
Payment Providers Available at Cloud Casino
Customer Support at Cloud Casino
Pros
- Multiple support channels available
- 24/7 Live Chat support
- Comprehensive responsible gambling tools
- English language support
- Well-organized FAQ section
Cons
- Limited phone support hours
- Standard email response times
- No weekend phone support
The support setup here has its strong points and weak spots. I appreciate having several ways to get help, especially the 24/7 live chat which gave me instant responses when I needed them. The email support is reliable too – I got answers within 3 hours when I contacted them about account verification.
The phone support is a bit restricted, though. When I called during business hours, the team was helpful, but it’s frustrating that the service isn’t available on weekends. At least they make up for it with solid responsible gambling tools and a comprehensive FAQ section that answered most of my basic questions.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | 020-3457-3256, Mon-Fri 9am-5pm | 🟡 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off, Self-exclusion, Deposit limits | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Cloud Casino
Pros
- Licensed and regulated by UK Gambling Commission
- Comprehensive responsible gambling tools including deposit limits and self-exclusion
- Multiple secure payment methods including PayPal and Skrill
- Good average payout rate of 96.98%
- Games from respected providers like NetEnt and Nextgen Gaming
Cons
- Limited selection of software providers (only 3)
- Very restricted withdrawal limits of £2,000 per day
- High wagering requirements on bonuses
I awarded this casino a score of 47 out of 100 – while it offers decent game variety and solid responsible gambling tools, the restrictive withdrawal limits and bonus terms hold it back. Game explorers will appreciate the diverse selection from top providers like NetEnt, but fast payout seekers should look elsewhere due to the strict withdrawal caps.
I found Cloud Casino to be a mixed bag during my review. While it ticks some important boxes with UK licensing and responsible gambling features, certain limitations gave me pause. The withdrawal restrictions particularly stood out as a concern, with players limited to £2,000 per day and £5,000 per month – quite restrictive compared to industry standards.
On the positive side, I was impressed by the range of payment options, including trusted methods like PayPal and Skrill, plus the solid 96.98% average payout rate. The game selection, while not vast, includes quality titles from NetEnt and Nextgen Gaming. However, having only three software providers feels somewhat limited for a modern online casino.
The responsible gambling tools deserve mention – I found a comprehensive suite including deposit limits, reality checks, and self-exclusion options. But this positive aspect is somewhat overshadowed by the casino’s bonus terms, which include notably high wagering requirements that could frustrate bonus hunters.
Frequently Asked Questions About Cloud Casino
Yes, Cloud Casino is a fully regulated online casino operating under a United Kingdom gambling license since 2016.
The casino is operated by Nektan (Gibraltar) Ltd. and adheres to strict regulatory requirements, including regular RTP audits and comprehensive responsible gambling measures. Their average payout rate of 96.98% is publicly audited for transparency.
Cloud Casino offers a wide range of secure payment options including major credit cards, e-wallets, and mobile payment solutions.
Players can choose from Visa, MasterCard, PayPal, Neteller, Skrill, Boku, and various debit card options. All electronic wallet transactions are processed instantly for deposits, while withdrawals are typically completed within 24 hours.
E-wallet withdrawals at Cloud Casino are processed within 24 hours, while card withdrawals take 3-5 business days.
The casino has a staged withdrawal system with limits of £2,000 per day and £5,000 per month. The minimum withdrawal amount is £10 for most payment methods, and all withdrawal requests have a pending period of 48-72 hours.
Cloud Casino offers a comprehensive suite of responsible gambling tools to help players maintain control over their gaming.
These include deposit limits, self-exclusion options, reality checks, cool-off periods, and self-assessment tools. Players can easily access and adjust these controls through their account settings to ensure a safe and enjoyable gaming experience.
Cloud Casino features a diverse selection of games from leading software providers including NetEnt and Nextgen Gaming.
Popular titles include Starburst, Gonzo’s Quest, Medusa Megaways, and Gordon Ramsay Hell’s Kitchen. The casino offers video poker and table games, though their primary focus is on slot games. All games are available in HTML5 format, making them accessible on both desktop and mobile devices.
Yes, Cloud Casino is fully optimized for mobile play through their HTML5 platform.
Players can access the casino directly through their mobile browser without downloading any apps, enjoying the same game selection and account features available on desktop. The mobile platform supports all major operating systems and devices.








