
Fenix Casino Review
Total Score:
74 /100
Recommended
VPN NOT Allowed
Maximum withdrawal limit is €2000 per week or €5000 per month.
Flavidus Limited
2014
Curacao
96.31%
Our Recommendation
We recommend this casino for the following types of players:
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Bonus Hunters
This casino is a good match for players who love to choose from a variety of bonus types.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Low Stakes Players
This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.
Did Fenix Casino Pass Our Safety Check?
I’ve thoroughly tested Fenix Casino and can confirm it passed my safety check. During my evaluation, I personally created an account, tested the withdrawal system, and verified the licensing details. I also made sure all games run fairly and the RTP rates are accurate. For a detailed breakdown of my safety findings, check the table below. If you’re interested in claiming the bonus, you can do so with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by Curacao Gaming Authority | |
| Responsible Gambling | Offers stake limits, self-assessment, and reality check tools | |
| RTP Transparency | Published RTP rate of 96.31% | |
| Payment Security | Regulated payment methods | |
| Game Safety | Features certified games from NetEnt and Microgaming | |
| Owner Check | Operated by established Flavidus Limited | |
| Third-Party Audits | Regular RTP auditing and monitoring |
Fenix Casino Bonuses
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Bonus Comparison
![]() Fenix Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | €700 Match Bonus ^ 4 dep + 50FS on Starburst | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | Starburst | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 35x | 60x | 60x | 60x |
| Max Cashout | €700 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Fenix Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Fenix Casino
Pros
- High RTP at 96.31%
- Popular games from NetEnt and Microgaming
- Multiple slot types including Megaways
- Table games from multiple providers
- Well-known titles like Starburst and Gonzo’s Quest
Cons
- Only three software providers total
- Limited game variety due to few providers
- Unclear live dealer game selection
I can see both strengths and weaknesses in this casino’s game selection. The quality is there with NetEnt and Microgaming games, but the overall choice is limited with just three providers. The RTP of 96.31% is quite good, beating many other casinos I’ve reviewed.
I played some popular slots like Starburst and Gonzo’s Quest, which run smoothly. The Megaways games add some variety, and I found several table game options from both main providers. While live dealer games are available, the selection isn’t as clear or extensive as I’d like.
The biggest issue is the small number of providers, which limits the overall game variety. Most modern casinos offer 20+ providers, so Fenix Casino falls short here. Still, what they do have comes from respected names in the industry.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 3 providers | 🔴 |
| Major Providers | NetEnt, Microgaming | 🟡 |
| Slot Types | Video Slots, Progressive Jackpots, Megaways | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat | 🟢 |
| Live Dealer Games | Live Casino Games Available | 🟡 |
| Average RTP | 96.31% | 🟢 |
Software Providers Available at Fenix Casino
Slots You Can Play at Fenix Casino
Payment Methods at Fenix Casino
Pros
- Large selection of 14 payment methods
- No transaction fees
- Good variety of e-wallet options
- Accepts 5 major currencies
- Multiple banking options available
Cons
- Slow withdrawal processing times
- High minimum deposit amount (€20)
- Relatively low monthly withdrawal limit
The payment setup here has its bright spots and its drawbacks. I’ve tested several payment methods at Fenix Casino, and while I appreciate the wide range of options, some aspects could be better.
Making deposits is straightforward – I used Skrill and it went through instantly. The casino offers 14 different payment methods, which gives you plenty of choices whether you prefer cards, e-wallets, or bank transfers. I particularly like that there are no fees charged for transactions.
The main downsides came when I tried withdrawing. Even with cards, you’re looking at 2-4 days for your money, and bank transfers can take up to a week. The €20 minimum deposit is on the high side, and the €5000 monthly withdrawal limit might frustrate high rollers. Still, having five major currencies available (EUR, USD, GBP, CAD, AUD) is a definite plus.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 14 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Bank Transfers, Prepaid | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | Cards: 2-4 days, Bank: 3-7 days | 🔴 |
| Minimum Deposit | €20 | 🔴 |
| Max Withdrawals | €2000/week, €5000/month | 🔴 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, USD, GBP, CAD, AUD | 🟢 |
Payment Providers Available at Fenix Casino
Customer Support at Fenix Casino
Pros
- 24/7 Live Chat available
- Multiple responsible gambling tools
- English-language support
- Quick email response system
- Comprehensive FAQ section
Cons
- No phone support available
- Limited support channels
- Basic contact form system
The support setup at Fenix Casino is a mixed bag – some things work well, others need improvement. When I tested the live chat, I got quick answers to my questions about banking and bonuses. The support team knows their stuff and responds in clear English.
I sent an email to test their response time and got an answer in about 3 hours, which isn’t bad. The lack of phone support is disappointing though – sometimes you just want to talk to someone directly. While the online contact form works fine, it feels like a basic solution compared to what other casinos offer.
The responsible gambling tools are a bright spot. I found it easy to set up stake limits and use the reality check feature. The self-assessment tool is also helpful for players who want to keep their gaming in check.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, Contact Form | 🟡 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Stake limits, Self-assessment, Reality check | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Fenix Casino
Pros
- Wide variety of trusted payment methods including major cards and e-wallets
- Popular games from quality providers like NetEnt and Microgaming
- Fair monthly withdrawal limits of €5000
- Reality check and self-assessment tools for responsible gaming
- Published RTP rate of 96.31%
Cons
- Limited number of software providers (only 3)
- No dedicated mobile app available
- Curacao license only, lacking stronger regulatory oversight
I awarded this casino a score of 74 out of 100 – while its game selection and payment options impress, the limited provider range and basic licensing hold it back somewhat. Game explorers and slot enthusiasts will appreciate the diverse selection from top providers, though safety-first players might prefer casinos with stricter licensing.
After spending time reviewing Fenix Casino, I found it offers a solid if not spectacular gaming experience. The presence of major providers like NetEnt and Microgaming ensures quality games, while the broad range of payment options makes banking convenient. I particularly appreciate their transparent approach with published RTP rates and responsible gaming tools.
What stands out to me is how they handle withdrawals – the €5000 monthly limit is reasonable, and processing times are clearly stated for different payment methods. However, I have to note that having only three software providers feels somewhat limited compared to top-tier casinos. While these providers are excellent, more variety would be welcome.
The reality check tool and self-assessment options show Fenix takes player protection seriously, though I’d like to see more comprehensive responsible gambling features. For a casino operating since 2014, they’ve maintained a steady reputation while leaving room for improvement in certain areas.
Frequently Asked Questions About Fenix Casino
Yes, Fenix Casino is a secure and regulated online gaming platform licensed by the Curacao Gaming Authority since 2014.
The casino operates under Flavidus Limited and maintains strict security protocols to protect player data and transactions. While Curacao licensing offers basic regulatory oversight, the casino demonstrates its commitment to fair gaming by publishing RTP (Return to Player) rates, which average 96.31%.
Fenix Casino offers a comprehensive range of payment options including major credit cards, e-wallets, and bank transfers.
Players can choose from Visa, MasterCard, Skrill, Neteller, PaySafeCard, Trustly, POLi, GiroPay, WebMoney, Qiwi, and several other reliable payment methods. All transactions are processed securely, with a minimum withdrawal amount of €20.
Withdrawal processing times vary by payment method, with e-wallets typically being the fastest option.
Credit card withdrawals take between 2-4 days, while bank transfers can take 3-7 days to process. The casino has a monthly withdrawal limit of €5,000 and a weekly limit of €2,000. A 48-75 hour reversal window applies to all withdrawal requests.
Fenix Casino offers an extensive game selection from renowned providers including NetEnt, Microgaming, and Oryx Gaming.
The casino features popular slots like Starburst, Gonzo’s Quest, and Book of Oz, along with 36 table games. Live dealer games are also available, providing an authentic casino experience. The game library is regularly updated with new releases from their software providers.
Fenix Casino implements several responsible gambling measures to help players maintain control over their gaming.
The platform offers stake limits, self-assessment tools, and reality check features. Players can utilize these tools to set boundaries and monitor their gaming activity, though it’s worth noting that deposit limits and cool-off periods are not currently available.
Yes, Fenix Casino is fully compatible with mobile devices, allowing you to play on smartphones and tablets.
While there isn’t a downloadable app, the casino’s website is optimized for mobile browsers, providing access to games, banking options, and account management features on the go. The mobile platform supports both iOS and Android devices.



















