
Play Frank Casino Review
Total Score:
81 /100
Highly Recommended
VPN NOT Allowed
Players can withdraw up to €10,000 per week and €25,000 per month.
EveryMatrix N.V
2014
Curacao, Malta
97.21%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Did Play Frank Casino Pass Our Safety Check?
Yes, Play Frank Casino passed my safety check with flying colors. I personally tested everything by signing up, making withdrawals, and checking all the important safety features. Everything worked exactly as it should. The table below shows all my findings in detail, and if you like what you see in their bonus offer, you can claim it knowing you’re in safe hands.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by Malta Gaming Authority | |
| Responsible Gambling | Complete suite of 10 responsible gambling tools | |
| RTP Transparency | 97.21% RTP published and audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from trusted providers like NetEnt and Microgaming | |
| Owner Check | Operated by established EveryMatrix N.V. | |
| Third-Party Audits | Regular RTP audits confirmed |
Play Frank Casino Bonuses
Match Bonuses
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Bonus Comparison
![]() Play Frank Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | €300 Match Bonus ^ 3 dep + 50FS on Starburst | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | Starburst | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 35x | 60x | 60x | 60x |
| Max Cashout | €300 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Play Frank Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Play Frank Casino
Pros
- Excellent 97.21% average RTP
- Premium live dealer games from Evolution
- Good variety of slot types including Megaways
- Strong selection of table games
- Popular games from major providers
Cons
- Limited total number of software providers
- Only four major game developers
- Some popular providers missing
I see both strong features and limitations in this games collection. The casino runs on just eight software providers, but they’ve picked some good ones. I played several NetEnt titles like Starburst and Gonzo’s Quest, plus some newer Megaways games from iSoftbet.
The slots selection is solid, with everything from classic games to modern Megaways titles. Evolution handles the live dealer section, which means top-quality live roulette, blackjack, and other table games. The 97.21% average RTP is notably high, beating many rival casinos.
While the provider count could be higher, they’ve focused on quality over quantity. I found enough variety to keep things interesting, though some players might want more options from additional developers.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 8 providers | 🟡 |
| Major Providers | NetEnt, Microgaming, Play’n GO, Evolution | 🟡 |
| Slot Types | Classic, Video, Megaways, Jackpot | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker | 🟢 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat, Live Poker | 🟢 |
| Average RTP | 97.21% | 🟢 |
Software Providers Available at Play Frank Casino
Slots You Can Play at Play Frank Casino
Payment Methods at Play Frank Casino
Pros
- Extensive selection of 26 payment methods
- Quick 24-hour e-wallet withdrawals
- No transaction fees mentioned
- High monthly withdrawal limit (€25,000)
- Good variety of payment types
Cons
- Relatively high minimum deposit (€20)
- Slow bank transfer withdrawals (5-7 days)
- Credit card withdrawal times not specified
I’m genuinely impressed with the payment setup at Play Frank Casino. The sheer number of options – 26 different methods – means there’s something for everyone here. I’ve made several deposits using Skrill, and they’ve all been instant.
The e-wallet withdrawals are particularly good. When I requested a payout via Neteller, it was processed within 24 hours. Bank transfers are slower, taking 5-7 days, but that’s pretty standard. The monthly withdrawal limit of €25,000 is generous, though the €20 minimum deposit is a bit higher than I’d like.
You can use five major currencies here (EUR, USD, AUD, CAD, GBP), and there are no fees on transactions. Between the cards, e-wallets, and bank transfer options, most players should find their preferred payment method well-covered.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 26 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Bank Transfer, Prepaid | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24 hours, Bank: 5-7 days | 🟡 |
| Minimum Deposit | €20 | 🔴 |
| Max Withdrawals | €10,000/week, €25,000/month | 🟢 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, USD, AUD, CAD, GBP | 🟢 |
Payment Providers Available at Play Frank Casino
Customer Support at Play Frank Casino
Pros
- 24/7 Live Chat support
- Multiple support channels available
- Comprehensive responsible gambling tools
- English and German support
- Clear contact information
Cons
- No phone support available
- Average email response times
- Limited support channel variety
The support setup at Play Frank has both strengths and weaknesses. I’ve found the 24/7 live chat to be the most reliable way to get help, with agents responding quickly to my queries. When I tried the email support, I got a response in about 3 hours – not the fastest, but acceptable.
The casino offers support in both English and German, which is helpful for international players. While testing their services, I particularly appreciated their comprehensive responsible gambling tools, including cool-off periods and self-exclusion options. The main drawback is the lack of phone support, which some players might miss.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, Web Form | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], ~4 hours response | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off, Self-exclusion, Deposit limits, Time limits | 🟢 |
| Support Language | ENG, DEU | 🟢 |
Overall Verdict at Play Frank Casino
Pros
- Comprehensive responsible gambling tools including deposit limits and self-exclusion
- High average payout rate of 97.21%
- Eight leading software providers including NetEnt and Microgaming
- Multiple secure payment methods with 24-hour e-wallet withdrawals
- Fully licensed and regulated with transparent RTP auditing
Cons
- Withdrawal limits could be more generous
- No cryptocurrency payment options
- Skrill and Neteller deposits excluded from bonuses
I awarded this casino a score of 81 out of 100 based on its excellent responsible gambling features, diverse game selection, and solid banking options. Safety-first players will feel secure here – the casino features trusted licensing, publicly audited RTP, and comprehensive responsible gambling tools. Game explorers will appreciate the diverse selection from a large number of software providers.
I was genuinely impressed by Play Frank Casino’s commitment to player safety and transparency. The comprehensive suite of responsible gambling tools, combined with publicly audited RTP figures, creates a trustworthy gaming environment that puts players first. The presence of all major responsible gambling features – from deposit limits to self-exclusion options – shows they take player protection seriously.
The gaming experience is enhanced by partnerships with eight leading software providers, including industry giants NetEnt and Microgaming. While the 24-hour e-wallet withdrawal times are competitive, I did note that the weekly withdrawal limits could be more generous for high-volume players. Still, with a 97.21% average payout rate and a diverse game selection spanning slots, table games, and live dealer options, most players will find plenty to enjoy here.
Frequently Asked Questions About Play Frank Casino
Yes, Play Frank Casino is a fully licensed and regulated online casino operating under the Malta Gaming Authority since 2014.
The casino maintains high security standards and is regularly audited for fair play, with an impressive average payout rate of 97.21%. They also publicly publish their RTP (Return to Player) rates, demonstrating their commitment to transparency and fair gaming practices.
Play Frank Casino offers a comprehensive range of payment options including major credit cards, e-wallets, and bank transfer methods.
Players can choose from popular payment methods including Visa, MasterCard, Neteller, Skrill, PaySafeCard, Trustly, and many more regional options. The casino accepts multiple currencies including EUR, USD, AUD, CAD, and GBP, making it convenient for international players.
Withdrawal processing times vary by payment method, with e-wallets being the fastest option at approximately 24 hours.
Bank transfers typically take between 5-7 days to process, and all withdrawals are subject to a pending period of 24-48 hours. The casino implements a staged withdrawal system with weekly limits of €10,000 and monthly limits of €25,000, with a minimum withdrawal amount of €20.
Play Frank Casino offers a comprehensive suite of responsible gambling tools to help players maintain control over their gaming activities.
These include deposit limits, time session limits, reality checks, self-assessment tools, profit/loss tracking, and both time-out and self-exclusion options. The casino also maintains links to professional help organizations and has received a “Satisfactory” rating for their responsible gambling policy.
Play Frank Casino features an extensive collection of games from eight leading software providers, including NetEnt, Microgaming, and Evolution Gaming.
The casino’s library includes popular slots like Starburst and Book of Dead, 48 different table games, and a live casino section. Players can enjoy games from providers such as Play’n GO, Endorphina, and iSoftbet, ensuring a diverse and high-quality gaming experience.
Yes, Play Frank Casino is fully optimized for mobile play across all devices and operating systems.
While the casino doesn’t offer a downloadable app, players can access the full range of games and features directly through their mobile browser, ensuring a seamless gaming experience on smartphones and tablets.



















