Prime Slots Review

Match Bonuses

Match Bonus

$200 Match Bonus ^ 3 dep + 30FS on Slots with exclusions

Bonus Code

Not Required

Wager

35x B

Max Cashout

$200

Get Bonus

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Bonus Information Disclosure

Exclusive To HeadlineCasinos?No

Expand the Information for Each Bonus Tier

Tier 1

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:30Tier Wagering:35xFree Spins Games:Slots with exclusions

Tier 2

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:70Tier Wagering:35xFree Spins Games:Slots with exclusions

Tier 3

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:110Tier Wagering:35xFree Spins Games:Slots with exclusions

Games PermittedSlots, Scratch Cards

Clear Instructions from Casino?Yes

How to ClaimAuto

Publish Date18 Jul 2019

Expiry DateNever

Match Bonus Rules and Conditions

Group Crossover penalty (if you violate the rule) None

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Free Spins Bonuses

Exclusive

No Deposit Free Spins

110 Welcome Spins on Big Bad Wolf

Bonus Code

Not Required

Wager

50x B

Max Cashout

$100

Get Bonus

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Your Experience?

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More Details

Bonus Information Disclosure

Amount110

Exclusive To HeadlineCasinos?Yes

Bonus CodeNot Required

Max Win$100

Wagering Requirement50x Bonus

Game contributionBig Bad Wolf

Clear Instructions from Casino?Yes

How to ClaimAuto

Publish Date18 Jul 2019

Expiry DateNever

Free Spins Rules and Conditions

Group Crossover penalty (if you violate the rule) None

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Bonus Comparison

	Prime Slots This Casino	Black Lotus CasinoExclNew	Grand Eagle CasinoExclNew	Treasure Mile CasinoExclNew
Bonus	$200 Match Bonus ^ 3 dep + 30FS on Slots with exclusions	600 Match Bonus + 30FS on Golden Wolf	2500 Match Bonus + 90FS on Great Golden Buffalo	2500 Match Bonus + 90FS on Great Golden Buffalo
Game(s)	Slots with exclusions	Golden Wolf	Great Golden Buffalo	Great Golden Buffalo
Code	Not Required	200SMB	WS290	WS290
Wager	35x	60x	60x	60x
Max Cashout	$200	600	2500	2500
	Get Bonus	Get Bonus	Get Bonus	Get Bonus

Have you played at Prime Slots? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strong points and limitations in this games collection. The slots section impresses me with titles like Starburst, Gonzo’s Quest, and Book of Dead from top developers like NetEnt and Play’n GO. I particularly enjoyed trying some of the Megaways games from iSoftbet, including Aztec Gold Megaways.

The 96.40% average RTP is better than most casinos I review, which is good news for players. Evolution Gaming handles the live dealer games, bringing their full suite of live roulette, blackjack, and game shows. However, having just one live provider limits the variety.

The biggest weakness is the modest provider count – just ten in total. While these include quality names like Microgaming and Red Tiger, many casinos now offer 30+ providers. The table games selection also feels thin with just one main provider.

Games & Software Overview

I have to say, the payment options here are pretty disappointing. With just four payment methods available, and all of them being alternative payment services, I found myself wishing for basic options like credit cards or e-wallets.

Making a deposit requires at least €20, which is on the high side. While I appreciate that there are no fees charged, the withdrawal times are frustratingly slow, taking 3-5 days for most methods and up to two weeks for checks. The one bright spot is the decent monthly withdrawal limit of €10,000, and I do like that they support nine different currencies.

The 24-hour withdrawal reversal window is helpful, but it doesn’t make up for the limited payment options. I really can’t recommend this payment setup when other casinos offer more methods and faster processing times.

Payment Methods Overview

The customer support setup has its strengths and weaknesses, based on my experience. When I tested the live chat during operating hours, I got quick replies, though it’s worth noting that the service only runs from 6 AM to 11 PM GMT.

I sent an email to their support team and got a response within 3 hours, which was decent. The phone line is helpful when you need to speak to someone directly, though I found the hours somewhat limited. While they offer multiple ways to get in touch, there’s room for improvement in terms of round-the-clock availability.

One positive aspect is that support is available in English, making communication straightforward. The self-exclusion policy shows they take responsible gambling seriously, though they could expand their range of player protection tools.

Customer Support Overview

I awarded this casino a score of 76 out of 100 based on its solid game variety, strong security measures, and responsible gambling tools, though processing times and support hours could be better. Slot players will benefit from the vast selection of popular titles from top providers like NetEnt and Microgaming, while responsible gamblers will find peace of mind here thanks to robust self-assessment and reality check tools.

My time at Prime Slots left me feeling generally positive, though I did spot some areas needing improvement. The impressive game library really stands out, with titles from ten major providers including NetEnt, Microgaming, and Play’n GO. I particularly appreciated the clear focus on player protection, with reality checks and self-assessment tools showing they take responsible gambling seriously.

The casino’s 96.40% average payout rate is excellent, and having Evolution Gaming’s live dealer games adds real value for table game fans. However, I was less impressed with the support hours – live chat only runs from 6:00 to 23:00 GMT, which could leave night-time players stranded. The 3-5 day withdrawal processing isn’t the fastest I’ve seen either, though the monthly withdrawal limit of €10,000 should satisfy most players.

What really convinced me about Prime Slots was their clear regulatory compliance and UK licensing. While they might not be perfect in every area, they’ve built a trustworthy operation that’s been running successfully since 2011. The combination of top-tier games, solid security, and player protection tools makes this a casino I’m comfortable recommending – just be prepared for those withdrawal waiting times.