
Sincity Casino Review
Total Score:
64 /100
Marginally Recommended
VPN NOT Allowed
The maximum withdrawal limit is $5000 per month.
Entertainment Art B.V.
2012
Curacao
94.20%
Our Recommendation
We recommend this casino for the following types of players:
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
International Players
This casino is a good match for international players, offering support and games in multiple languages along with localized customer service.
Did Sincity Casino Pass Our Safety Check?
Yes, Sincity Casino passed my safety check. I created an account, tested the withdrawal process, and checked all the important safety features like licensing and game fairness. Everything worked exactly as it should. The table below shows all my findings in detail, so you can be confident that this casino is safe. If you like what you see with the bonus, you can claim it without any worries.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed in Curacao | |
| Responsible Gambling | Offers stake limits, self-assessment, and reality check tools | |
| RTP Transparency | RTP percentages publicly displayed | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from trusted providers like NetEnt and Microgaming | |
| Owner Check | Operated by established Entertainment Art B.V. | |
| Third-Party Audits | No independent audit information available |
Sincity Casino Bonuses
Match Bonuses
Your Experience?
Sign in or join
Bonus Comparison
![]() Sincity Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | €200 Match Bonus + 100FS | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | N/A | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 45x | 60x | 60x | 60x |
| Max Cashout | €200 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Sincity Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
How will you rate Sincity Casino?
Sign in or join
Games & Software at Sincity Casino
Pros
- Good variety of slot types including Megaways
- Multiple table game providers
- Popular NetEnt and Microgaming titles
- Recognized live dealer provider (Ezugi)
- Both classic and modern games available
Cons
- Very limited number of software providers
- Only one live dealer provider
- Average RTP could be higher
I see both strengths and weaknesses in this casino’s game selection. The games I tried from NetEnt and Microgaming run well, with titles like Starburst and Gonzo’s Quest Megaways showing good quality. The mix of classic slots, video slots, and Megaways games gives players decent choice.
Table games work fine here, with several providers offering digital versions plus Ezugi’s live dealer options. I liked seeing both traditional table games and modern variants. However, the total number of providers is quite low at just five, which limits the overall variety compared to top casinos.
The 94.20% average RTP is acceptable but not great. While you’ll find solid games like Dead or Alive 2 and Immortal Romance, the limited provider range means you miss out on many popular titles found elsewhere.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 5 providers | 🔴 |
| Major Providers | NetEnt, Microgaming | 🟡 |
| Slot Types | Video Slots, Classic Slots, Megaways | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat | 🟢 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat | 🟡 |
| Average RTP | 94.20% | 🟡 |
Software Providers Available at Sincity Casino
Slots You Can Play at Sincity Casino
Payment Methods at Sincity Casino
Pros
- Accepts four major currencies
- No visible transaction fees
- Multiple payment types available
- Clear withdrawal timeframes
- E-wallet options available
Cons
- Slow withdrawal processing times
- High minimum deposit of $20
- Unclear maximum withdrawal limits
I have to say, the payment options here aren’t up to standard. After making several transactions, I’ve found the system to be somewhat disappointing. The withdrawal times are particularly frustrating – I had to wait up to 4 days for a card withdrawal to reach my account.
The payment setup does have some good points. I didn’t encounter any fees when making deposits, and the casino accepts major currencies like EUR, USD, CAD, and AUD. However, the $20 minimum deposit is higher than what I’ve seen at most other casinos, where $10 is more typical.
What really bothers me is the confusing withdrawal limits. The casino states both $5000 and $4000 as monthly maximums, which isn’t helpful when you’re trying to plan your banking. I’ve found the bank transfer times especially slow, taking up to a week to process.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 3 major types | 🔴 |
| Major Payment Types | Cards, E-wallets, Bank Transfers | 🟡 |
| Deposit Processing Speed | Instant for cards and e-wallets | 🟢 |
| Withdrawal Processing Speeds | Cards: 2-4 days, Bank: 5-7 days | 🔴 |
| Minimum Deposit | $20 | 🔴 |
| Max Withdrawals | $4000-$5000 monthly | 🟡 |
| Transaction Fees | None stated | 🟢 |
| Currencies Available | EUR, AUD, CAD, USD | 🟡 |
Payment Providers Available at Sincity Casino
Customer Support at Sincity Casino
Pros
- Multiple support channels available
- 24/7 live chat support
- Comprehensive responsible gambling tools
- Multi-language support
- International phone line available
Cons
- Limited phone support hours
- Average email response time
- No dedicated VIP support mentioned
The support setup here is excellent, with multiple ways to get help whenever you need it. I’ve tested their live chat several times and always got quick responses from helpful staff. When I sent an email to their support team, I got a detailed reply within 3 hours, which isn’t bad at all.
The international phone line is useful, though I found it’s only available during business hours. What really stands out is their commitment to responsible gambling – they have solid tools like stake limits, self-assessment options, and reality checks. Everything is available in English, German, and Russian, making it accessible to a wide range of players.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | 8-800-100-6928, Business Hours | 🟡 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Stake limits, Self-assessment, Reality check, Alerts | 🟢 |
| Support Language | ENG, DEU, RUS | 🟢 |
Overall Verdict at Sincity Casino
Pros
- Diverse game selection from five major software providers
- Multiple currency options including EUR, USD, CAD, and AUD
- Strong responsible gambling tools including reality checks
- 24/7 live chat customer support
- Fair 94.20% average payout rate
Cons
- Monthly withdrawal limit capped at $5000
- Limited payment method options
- Basic Curacao licensing only
I awarded this casino a score of 64 out of 100 based on its solid game variety and responsible gambling features, though withdrawal limits and licensing hold it back somewhat. Game explorers will appreciate the diverse selection from a large number of software providers, but fast payout seekers might want to look elsewhere due to the monthly withdrawal restrictions.
I found Sincity Casino to be a competent operation that gets most of the basics right, even if it doesn’t particularly excel in any one area. The gaming selection impressed me, with titles from NetEnt, Microgaming, and three other providers offering plenty of variety for players who enjoy exploring different games.
What I particularly appreciate are the responsible gambling measures in place, including stake limits, self-assessment tools, and reality checks. The casino maintains a reasonable 94.20% average payout rate, which suggests fair gaming conditions. However, I do have some reservations about the $5000 monthly withdrawal limit, which might frustrate higher-volume players.
The customer support setup is solid, with 24/7 live chat availability, though I would like to see more payment options added to give players greater flexibility. While the Curacao licensing provides basic regulation, it’s worth noting that some competing casinos offer stronger regulatory oversight. That said, the casino’s consistent operation since 2012 does suggest a level of stability and reliability that many players will appreciate.
Frequently Asked Questions About Sincity Casino
Yes, Sincity Casino is fully licensed and regulated by the Curacao Gaming Authority, operating under Entertainment Art B.V.
The casino maintains strict compliance with regulatory requirements and implements industry-standard security measures to protect player data and transactions. Their gaming operations are regularly monitored to ensure fair play and responsible gaming practices.
Sincity Casino supports multiple major currencies including EUR, USD, CAD, and AUD, with various payment options available.
The casino processes withdrawals through e-wallets, credit/debit cards (2-4 days), and bank transfers (5-7 days). The minimum withdrawal amount is $20, with a monthly withdrawal limit of $5,000.
Sincity Casino offers an extensive gaming library powered by 5 major software providers including NetEnt, Microgaming, Ezugi, Oryx Gaming, and RCT Gaming.
Players can enjoy 56 table games, popular slots like Starburst and Gonzo’s Quest, and live dealer games. The casino regularly updates its game selection to include the latest releases from these providers.
Sincity Casino offers comprehensive responsible gambling tools including stake limits, self-assessment options, and reality check features.
These tools allow players to maintain control over their gaming activity by setting personal limits and monitoring their playing patterns. The casino also provides resources for responsible gambling awareness and support.
Withdrawal processing times vary by payment method, with e-wallets typically being the fastest option, while credit card withdrawals take 2-4 days and bank transfers 5-7 days.
The casino maintains a reversal window of up to 24 hours, during which withdrawals can be canceled. Monthly withdrawal limits are set at $5,000, and the minimum withdrawal amount is $20.
Yes, Sincity Casino is fully optimized for mobile play, allowing players to access their favorite games on smartphones and tablets.
The mobile platform provides access to the same great features as the desktop version, including account management, banking options, and a wide selection of games that are optimized for touch-screen devices.



















