Miami Dice Casino Review

The Miami Dice website is refreshing in its simplicity and elegance of design. Upon first glance, the site doesn't seem to have most of the features that are typical of most other casinos. A closer look at what is available however reveals that most everything that you could possibly need in order to enjoy your playing experience is provided. Clearly the casino’s designers opted to focus on simplicity and ease of use over flash.

Getting around is noticeably easy–certainly much easier than one would expect from a casino that has such a deep pool of games to draw from. All the games are of the Instant Play variety, which speeds things up even more. While you do give up some performance and functionality as compared to download games, you will be pleased to find that these games perform so smoothly that you are unlikely to miss the chance to try out downloadable versions.

Such a broad range of games can make site navigation a nightmare, but the simplicity of the Miami Dice interface again proves its worth. The games are accessed via a games tab towards the left, which opens up to reveal the titles available. Slick, streamlined, and unobtrusive, this simple and straightforward approach makes other sites clunky in comparison.

There are some sour points in this otherwise positive experience. Although there is a customer support service available, the quality of support over chat leaves a lot to be desired. Reponses are a bit slow to come, and often seem automated and unrelated to the issue when they do. There is also no phone support available, which could be a deal breaker for some.

To its credit, the support staff of the casino seems pretty active on gambling review sites, and there have been instances where customer concerns have been addressed quickly and satisfactorily. A roundabout way to go about customer support to be sure, but it at least indicates that the Miami Dice team is willing to address issues when given the opportunity to do so.