You don’t have to visit Sin City to be a hero, as you’ll discover at Vegas Hero Casino.
1 Great Bonus
Up to $1000 Match bonus + 50 Free Spins.
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Ryan's Thoughts"I love how the hero seems to jump out at you at this Vegas-themed online casino which sets the scene for all the online + mobile gaming action to follow. Like its namesake, you get to be a Vegas Hero as you negotiate its bonuses and promotions, games and banking methods. A highly appealing site."
Things We Like
Fantastic interface
1300+ games from top providers
Massive welcome bonus package of £1000 and 50 free spins
Millions of Pounds worth of jackpots
Excellent range of live dealer games
Multi-device access with single account
Things We Do Not Like
Live chat support is not available 24x7
At A Glance - Important Facts
Year Established - 2017
Operator - Genesis Global Limited Casinos
Average Payout - 97.00%
Mobile Platforms -
Manual Flush - No
Live Dealers - Yes
Licences - Malta, United Kingdom
Casino Overview
Vegas Hero casino has been a hot gambling destination for online casino fans across the world right from its launch in 2017. All the boxes are ticked when you come to this casino - a superb interface, easy navigation, exciting games, fantastic promotions, mouth-watering jackpots, good range of payment methods and excellent customer support through multiple channels.
The game range is huge at this casino because the casino uses software from a number of top online casino software providers. The casino is available in English, German, Swedish, Finnish and Norwegian. This makes it easy for even those players who speak only these languages and not English to play for real money here without experiencing any discomfort.
Vegas Hero is themed on a super hero who is determined to create a new casino experience that gives players exciting promotions and superfast withdrawals, something that most online casinos usually fail to deliver.
At a Glance
Vegas Hero online casino is owned and operated by Genesis Global Limited. The casino is licensed by the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Some of the software providers powering the casino are licensed by the Government of Curacao; that is why you will see the logo of Curacao eGaming at the bottom of each page of the casino's website.
Safety, Security, and Customer Care
Vegas Hero uses 128-bit secure socket layer (SSL) encryption technology to guarantee total safety and security for your money and personal information. The casino uses a RNG that has been certified for fair gaming and randomness by independent third party testing and certification agencies. That is not all; the casino guarantees complete transparency by listing out the payouts for all games on its website for all players to go through.
Responsible Gambling
Vegas Hero encourages all its players to gamble responsibly and incorporates into its website a number of features that can help players achieve this. These features enable players to keep track of the time and money they spend gambling and also close their account if needed. The features available include:
- Self-assessment: The casino lists out questions that can help determine if a player has a gambling problem.
- Know Your Limits: This feature allows players to restrictions on the money they spend gambling online. The limits can be set daily, weekly or monthly.
- Self-exclusion: A player who realizes he has a gambling problem can exclude himself from playing at Vegas Hero online casino. The minimum self-exclusion period is 6 months.
The casino provides links to organizations that counsel players with gambling problems. You will find the logos of these organizations at the bottom of each page of the website and the links on the Responsible Gaming tab. The organizations listed include:
- Gamblers Anonymous
- GamCare
- Gambling Therapy
To ensure zero incidence of underage gambling the casino conducts age verification checks at the time of signing up. It provides links to filtering software like NetNanny and CyberPatrol to help parents keep track of their children's online activity and ensure they don't end up at an online casino.
Vegas Hero Casino Bonus Offers
Below you will find all the details about Vegas Hero Casino's bonus offers, with a comprehensive analysis of the fine print.
New Customers Only, Gamble Responsibly - www.begambleaware.org.-
Match Bonus
-
Up to $1000 total bonus
plus 50 Free Spins
4 Deposits
$10 Minimum Deposit
40 x Bonus Wager
-
How to Redeem:
Request at cashier
The Bonus has to be waged 40 times before a withdrawal is allowed.
Slots
100%
Scratch Cards
100%
Blackjack
20%
Excluded Games: : Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade, Blood suckers, Ch
If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.
Don't make excessively large bets with the bonus
This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions
You can not withdraw early - you risk losing your bonus and any money you have won.
You can't play either slots or video poker double up features with this bonus.
Oversized Bets
Double Up
Excluded Games
Bonus Abuse and Related
Bet size restrictions
Vegas Hero Casino Promotions
Vegas Hero has fantastic promotions and bonuses for all its players. The casino sends information about all the bonuses and promotions through e-mail; so ensure you add it to your Safe Sender's list to avoid missing out on these e-mails.
Welcome Offer: The casino offers 2 fantastic welcome bonuses, one for all the regular games and another specifically for live casino games:
Regular welcome bonus: This offer gives you up to £1000 and 50 free spins on your first 4 deposits:
- 1st deposit: 100% match bonus up to £200 and 50 free spins that you can use to play Neon Staxx, Stickers, Dazzle Me, Sparks, Glow or Stickers. You get the free spins across 5 consecutive days, at the rate of 10 spins a day.
- 2nd deposit: 50% match bonus up to £200 using the bonus code WHERO2.
- 3rd deposit: 25% match bonus up to £300 using the bonus code WHERO3.
- 4th deposit: 25% match bonus up to £300 using the bonus code WHERO4.
Live Casino Welcome Bonus: This offer gives new players at the live casino a 100% match bonus up to £100 on the first deposit. This bonus is applicable only to select live casino games.
Weekend Smash: This promotion gives you fantastic bonuses each weekend between Thursday and Saturday. All you have to do is make a deposit in the previous 7 days and wait for the casino to send you details of the promotions available through e-mail.
Tuesday Bonus: This promotion gives you a 25% match bonus up to £100 every Tuesday.
VIP Program: Vegas Hero casino has a fantastic VIP program that gives you access to loads of exciting promotions, bonuses and freebies. The benefits available include:
- Exclusive bonuses
- Access to exclusive VIP events
- Personalized birthday gifts
- Personal withdrawal service
- Holiday packages
- Flights to Las Vegas
- Dedicated account manager
Games and Software
Vegas Hero casino is powered by software from some of the best providers in the online casino industry. You get games from software providers of the caliber of:
- NetEnt
- Microgaming
- Evolution Gaming
- NYX Gaming Group
- Quickspin
- Play'n Go
Vegas Hero has 1300+ high quality online casino games with exceptional quality of graphics and animations. Most of the games are slots, but you also get table games, roulette, video poker, jackpots and live casino games.
Here is a brief overview of the gaming portfolio:
Slots
You get classic slots, video slots and progressive slots at Vegas Hero casino. Popular slots include Gonzo's Quest, Rich Wilde and the Book of Dead, Viking Runecraft and Scruffy Duck.
Progressive Jackpots
There are 15+ jackpot games at Vegas Hero casino. Some of the most popular are Hall of Gods, Mega Moolah, mega Moolah Isis, Fruit Fiesta and Divine Fortune.
Roulette
There are a number of roulette games at Vegas Hero casino including popular games like European Roulette Gold, Multi Wheel Roulette Gold and French Roulette. You get low limit as well as high limit games here.
Table Games
There are over 75 table games including variants of baccarat, blackjack, baccarat and poker.
Video Poker
Vegas Hero casino has a superb range of video poker games including titles like Jacks or Better, Jokers Wild, Deuces Wild, Deuces & Joker, and Louisiana Double.
Vegas Hero Casino Live Dealer Features
Vegas Hero casino has a fantastic live casino lobby that comes with a sensational interface and loads of cool live casino games. The games are from top providers like Evolution Gaming and NetEnt. The games are streamed live from the studios of the providers.
There are close to 80 live casino games at Vegas Hero casino. All these games are run by trained and friendly live dealers and croupiers. You can chat with the dealers and with other players through live chat. The games available at the casino include:
- Blackjack
- Baccarat
- Roulette
- Dream Catcher
- Casino Hold'em
- Texas Hold'em Ultimate
- Caribbean Stud Poker
- Three Card Poker
There are tables for regular players as well as exclusive tables for high rollers at this casino.
Mobile Casino
Vegas Hero has an excellent mobile casino that is compatible with the Android as well as iOS platforms. The interface is excellent. All games are available in instant play mode directly from the browser of your smartphone or tablet. There are hundreds of exciting games at Vegas Hero mobile casino. You get slots, table games, roulette, video poker, live casino games and also jackpots.
The promotions at the desktop casino can be accessed from the mobile casino as well. You get a good range of payment methods to choose from, and the casino also offers live chat support. If you already have a Vegas Hero desktop account you can use those credentials to log in and play at the mobile casino. If you don't have one you can open it directly at the mobile casino.
Popular games at Vegas Hero mobile casino include Starburst, Aloha! Cluster Pays, Roulette TouchTM, Golden Ticket, Troll Hunters, Hugo and Playboy Gold.
Cashier and Banking
Vegas Hero casino supports a wide range of payment methods. These methods include:
- Visa and MasterCard credit cards
- Visa Debit, Visa Electron and Maestro debit cards
- NETeller
- Skrill
- EcoPayz
- EntroPay
- Euteller
- GiroPay
- PaySafeCard
- EnterCash
- Trustly
- Zimpler
- Sofort
- iDeal
- Boku
All deposits at the casino are done instantly but withdrawals take a little longer. There is a 48-hour pending period for all withdrawal requests; the casino processes the withdrawal once this period is over. Once a withdrawal is approved the amount of time taken for your money to reach you depends on the method of payment chosen:
- Credit and debit cards: 1 to 3 working days after approval of withdrawal request
- E-wallets: Once the withdrawal is approved the money reaches you instantly
- Online bank transfer: Once the withdrawal is approved the money reaches you instantly
- Bank transfers: 3 to 5 working days after the approval of withdrawal request
Payment Methods Accepted
| Withdrawal Turnaround Details | |
|---|---|
| Reversal Period | 24 - 48 Hours |
| Manual Flush | No |
| Max cashout amount | $22000 |
| E-wallets | Approximately 24 hours |
| Debit and Credit Cards | Between 4 days and 5 days |
| Bank Transfers | Between 2 days and 3 days |
| Checks | N/A |
Manual Flush: If available, this means that you can release the withdrawal immediately for processing. If not available, then the casino forces you to wait for the reversal period to pass before you can draw your money.
Vegas Hero Casino FAQs
Vegas Hero casino uses 128-bit SSL encryption to protect your money and personal details. So yes, it is completely safe. This is a reliable casino that uses a RNG that is audited and certified by reputed third party agencies. The casino also establishes total transparency by listing out the payout percentages for all the games.
Account verification at Vegas Hero is quite fast and takes a maximum of between 48-72 hours from the time the casino receives all the required documentation.
The process for correcting incorrect entries is simple:
- Log in to your account.
- Visit the My Account section.
- Select the Profile tab. Here you can make all the changes you need. The only details you cannot change, for security reasons are your name, date of birth and country of residence.
Vegas Hero casino supports multiple currencies including USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN and a few more. As a UK player you must deposit in GBPs (£).
You can visit the casino's FAQ section if your questions are of the generic variety. The other option is to contact the casino's support team. You can contact them through:
- Live chat: Available at the designated hours mentioned on the casino's website.
- Telephone: There are 2 numbers provided:
- UK players: 08001700126
- Players from other countries: 00356 27761397
- E-mail: There are 3 mail ids provided:
- [email protected] for general queries
- [email protected] for sending verification-related documents
- [email protected] for lodging any complaints you may have
Casino Score
| Overall | 3.76 | |
|---|---|---|
| Ownership and Reputation | 4.00 | |
| Licensing, Auditing and Associations | 4.80 | |
| Bonuses and Promotions | 4.20 | |
| Software and Games | 2.50 | |
| Banking and Withdrawals | 4.40 | |
| Support and Communication | 4.00 | |
| Usability and Design | 4.40 | |
| Mobile Experience and Features | 4.80 | |
| Bonus Points | 2.00 | |
| Player Experiences | 2.50 |
More Information
| Supported Currencies | Australian Dollar, Bulgarian Lev, Canadian Dollar, Croatian Kuna, Czech Koruna, Euro, Hungarian Forint, Korean Won, Lari, Mexican Peso, New Zealand Dollar, Nigerian Naira, Norwegian Krone, Peruvian Nuevo Sol, Polish Zloty, PRC Renminbi, Romanian Leu, Russian Ruble, South African Rand, Swedish Krona, Swiss Franc, Turkish Lira, UK Pound Sterling, Ukrainian Hryvnia, US Dollar |
| Supported Languages | |
| Software Platforms | |
| Other Betting Products | Live Casino |
| Casinos From the Same Operator | Sloty Casino, Spinit Casino |
| Bonus restrictions at associated casinos | There are no restrictions in respect of claiming bonuses at associated casino sites. |
| Affiliate Program | Genesis Affiliates |
