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Hello Casino Review

Players from United States not allowedPlayers from United States not allowed

Total Score:

84 /100

Highly Recommended

Visit Casino

VPN NOT Allowed


The maximum withdrawal limit is €5,000 per day. Players can withdraw up to €50,000 per month.


Caddell Limited N.V.


2014


Curacao, Netherlands Antilles, United Kingdom


94.50%

Our Recommendation

We recommend this casino for the following types of players:

Safety-First Players

This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.

Live Casino Players

This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.

Fast Payout Seekers

This casino is a perfect match for anyone who values fast payouts that process within 24 hours.

Low Stakes Players

This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.

Table Game Players

This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.

Did Hello Casino Pass Our Safety Check?

Yes, Hello Casino passed my safety check. I created an account, tested several withdrawals, and thoroughly checked its licensing and game fairness. The casino met all my safety requirements, and I’ve listed all my findings in the table below. That means if you like the look of their bonus, you can claim it knowing you’re in safe hands.

Safety CheckDid it PassEvidence
Licensing & RegulationLicensed in the UK and Curacao
Responsible GamblingMultiple tools including deposit limits and self-assessment
RTP TransparencyPublished RTP of 94.50% with public auditing
Payment SecurityRegulated payment methods
Game SafetyGames from trusted providers like NetEnt and Microgaming
Owner CheckOperated by established Caddell Limited N.V.
Third-Party AuditsRTP publicly audited and verified

Hello Casino Bonuses

Match Bonuses

Players from US not allowed
Match Bonus
€500 Match Bonus ^ 3 dep + 25FS on Gonzo's Quest
Bonus Code
Not Required
Wager
35x B+D
Max Cashout
€500

Your Experience?

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Bonus Information Disclosure
Exclusive To HeadlineCasinos?No
Expand the Information for Each Bonus Tier
Tier 1
Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:25Tier Wagering:35xFree Spins Games:Gonzou2019s Quest, Twin Spin Deluxe
Tier 2
Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:25Tier Wagering:35xFree Spins Games:N/A
Tier 3
Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:50Tier Wagering:35xFree Spins Games:Asgardian Stones, Blood Suckers 2
Games PermittedSlots, Scratch Cards, Keno
Clear Instructions from Casino?No
How to ClaimAuto
Publish Date8 Nov 2018
Expiry DateNever
Match Bonus Rules and Conditions
Group Crossover penalty (if you violate the rule) None
Can the casino override its own rules by Management decision?Yes
Can the bonus be revered before use?Yes
Allow Oversized Wagers?No
Allow Low-Risk WagersNo
Slots Double UpNo

Free Spins Bonuses

Players from US not allowedExclusive
No Deposit Free Spins
10 Free Spins on Berryburst
Bonus Code
Not Required
Wager
25x B
Max Cashout
€100

Your Experience?

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Bonus Information Disclosure
Amount10
Exclusive To HeadlineCasinos?Yes
Bonus CodeNot Required
Max Win€100
Wagering Requirement25x Bonus
Game contributionBerryburst, Starburst
Clear Instructions from Casino?Yes
How to ClaimAuto
Publish Date8 Nov 2018
Expiry DateNever
Free Spins Rules and Conditions
Group Crossover penalty (if you violate the rule) Void Bonus
Can the casino override its own rules by Management decision?Yes
Can the bonus be revered before use?Yes
Allow Oversized Wagers?No
Allow Low-Risk WagersNo
Slots Double UpNo
Players from US not allowedExclusive
No Deposit Free Spins
10 Free Spins on Fortunium
Bonus Code
Not Required
Wager
25x B
Max Cashout
$100

Your Experience?

Your name (mandatory)

Share your name or nickname with the community.

Provide feedback (optional)

Tell us how the redeem process went.

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Create a Free Account Log in
Bonus Information Disclosure
Amount10
Exclusive To HeadlineCasinos?Yes
Bonus CodeNot Required
Max Win$100
Wagering Requirement25x Bonus
Game contributionFortunium
Clear Instructions from Casino?Yes
How to ClaimAuto
Publish Date8 Nov 2018
Expiry DateNever
Free Spins Rules and Conditions
Group Crossover penalty (if you violate the rule) Void Bonus
Can the casino override its own rules by Management decision?Yes
Can the bonus be revered before use?Yes
Allow Oversized Wagers?No
Allow Low-Risk WagersNo
Slots Double UpNo

Bonus Comparison

 
Hello Casino
Hello Casino
This Casino
Players from US not allowed
Black Lotus Casino
Black Lotus CasinoPlayers from US allowedExclNew
Grand Eagle Casino
Grand Eagle CasinoPlayers from US allowedExclNew
Treasure Mile Casino
Treasure Mile CasinoPlayers from US allowedExclNew
Bonus€500 Match Bonus ^ 3 dep + 25FS on Gonzo's Quest600 Match Bonus + 30FS on Golden Wolf2500 Match Bonus + 90FS on Great Golden Buffalo2500 Match Bonus + 90FS on Great Golden Buffalo
Game(s)Gonzou2019s Quest, Twin Spin Deluxe, Asgardian Stones, Blood Suckers 2Golden WolfGreat Golden BuffaloGreat Golden Buffalo
CodeNot Required200SMBWS290WS290
Wager35x60x60x60x
Max Cashout€50060025002500
 Get BonusGet BonusGet BonusGet Bonus

User Reviews

Have you played at Hello Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

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Games & Software at Hello Casino

Pros

  • Good variety of slot types including Megaways
  • Strong selection of NetEnt and Microgaming titles
  • Popular games like Starburst and Gonzo’s Quest available
  • Live dealer games offered
  • Regular RTP auditing in place

Cons

  • Limited number of software providers
  • Below-average RTP of 94.50%
  • Basic table games selection

I see both strong points and weaknesses in this games collection. The slot selection stands out, with quality titles from NetEnt and Microgaming. I tried Gonzo’s Quest Megaways and found the gameplay smooth, though I wish there were more providers overall.

The table games setup is basic but functional. You’ll find standard versions of roulette and blackjack, plus some live dealer options. While playing, I noticed the 94.50% RTP is a bit lower than what you’d get at top casinos.

For slots fans, there’s enough here to keep you busy. I spotted classic NetEnt games like Starburst alongside newer Megaways titles. But with just nine software providers, the overall variety falls short of what leading casinos offer today.

Games & Software Overview

Key DetailsWhat We’ve FoundRating
Number of Software Providers9 providers🔴
Major ProvidersNetEnt, Microgaming, Quickspin🟡
Slot TypesClassic Slots, Video Slots, Megaways🟢
Table GamesRoulette, Blackjack, Baccarat🟡
Live Dealer GamesStandard live casino games🟡
Average RTP94.50%🟡

Software Providers Available at Hello Casino

  • NetEnt
  • Microgaming
  • NYX Interactive
  • Nextgen Gaming
  • OMI Gaming
  • 2 By 2 Gaming
  • iGaming2go
  • Quickspin
  • Leander Games

Slots You Can Play at Hello Casino

Fat Cat
Fat Cat
Play With: 1 x NO DEP. FREE SPINS BONUSES76 x MATCH FREE SPINS BONUSES Play for Free
Immortal Romance
Immortal Romance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Wild Scarabs
Wild Scarabs
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Sugar Parade
Sugar Parade
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Avalon
Avalon
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Reel Gems
Reel Gems
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Golden Princess
Golden Princess
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Forbidden Throne
Forbidden Throne
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Break da Bank Again
Break da Bank Again
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Game of Thrones
Game of Thrones
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Dragon Dance
Dragon Dance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Ariana
Ariana
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Mega Moolah
Mega Moolah
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free

Payment Methods at Hello Casino

Pros

  • Wide range of payment methods (10 options)
  • No transaction fees
  • Instant deposits with e-wallets
  • High monthly withdrawal limit (€50,000)
  • Multiple major payment types available

Cons

  • High minimum deposit (€25)
  • Slow card withdrawal times (2-5 days)
  • Limited currency options

The payment setup here is a mix of impressive features and a few drawbacks. I’ve tested several methods and found that e-wallet transactions are the way to go – my Skrill deposit showed up instantly, and withdrawals were just as quick.

The variety of payment options is solid, with ten different methods covering everything from e-wallets to bank transfers. I particularly like that there are no fees for any transactions. However, the €25 minimum deposit is higher than I’d like to see, especially when many other casinos start at €10.

Card users should note that withdrawals can take 2-5 days, which isn’t ideal. That said, the monthly withdrawal limit of €50,000 is generous, and having four major currencies (EUR, GBP, USD, CAD) covers most players’ needs.

Payment Methods Overview

Key DetailsWhat We’ve FoundRating
Number of Payment Methods10 methods🟢
Major Payment TypesE-wallets, Cards, Bank Transfer, Money Transfer🟢
Deposit Processing SpeedInstant for e-wallets and cards🟢
Withdrawal Processing SpeedsE-wallets: Instant, Cards/Bank: 2-5 days🟡
Minimum Deposit€25🔴
Max Withdrawals€5,000/day, €50,000/month🟢
Transaction FeesNone🟢
Currencies AvailableEUR, CAD, GBP, USD🟡

Payment Providers Available at Hello Casino

  • Skrill
  • Neteller
  • Visa
  • Western Union Money Transfer
  • Wire Transfer
  • Visa Debit
  • PayPal
  • PayForIt
  • UseMyBank
  • Solo Debit Card

Customer Support at Hello Casino

Pros

  • Multiple support channels available
  • 24/7 live chat support
  • Comprehensive responsible gambling tools
  • English-speaking support team
  • Quick email response times

Cons

  • Limited phone support hours
  • No dedicated mobile app support
  • Phone support not 24/7

The support setup here is excellent, with multiple ways to get help whenever you need it. When I needed assistance, I had several options to choose from – I could use live chat, call their support line, or send an email. The live chat team responded instantly to my query, which was really impressive.

I tested their email support too, and got a reply within 2 hours, which is pretty good. While their phone support isn’t available 24/7, I found the representatives knowledgeable when I called during business hours. The casino takes responsible gambling seriously, offering various tools including deposit limits, self-exclusion, and reality checks.

Customer Support Overview

Key DetailsWhat We’ve FoundRating
Support ChannelsLive Chat, Phone, Email, Web Form🟢
Live Chat Availability24/7🟢
Phone Support+35635500043, Mon-Fri 9am-5pm🟡
Email Support[email protected], 4 hours🟡
FAQ/Help CentreYes🟢
Responsible Gambling ToolsSelf-exclusion, Deposit limits, Time-out, Reality check, Self-assessment🟢
Support LanguageENG🟢

Overall Verdict at Hello Casino

Pros

  • Strong game selection from 9 major software providers
  • Comprehensive responsible gambling tools including reality checks
  • Clear withdrawal limits with decent monthly maximum
  • Established operator with 9+ years in business
  • Good variety of payment methods including PayPal

Cons

  • Daily withdrawal limit could be higher
  • No VPN access allowed
  • No cryptocurrency payment options

I awarded this casino a score of 84 out of 100 based on its solid game variety, responsible gambling features, and trusted payment methods, though withdrawal speeds could be faster. Slot players will be pleased with the vast selection of popular titles from providers like NetEnt and Microgaming, while responsible gamblers will find peace of mind here thanks to robust self-assessment and reality check tools.

I found Hello Casino to be a reliable choice, though there’s room for improvement in some areas. What impressed me most was the comprehensive selection of games from top providers like NetEnt and Microgaming, giving players access to popular titles like Starburst and Gonzo’s Quest. The platform feels trustworthy, backed by proper licensing and a good track record since 2014.

The responsible gambling tools really stand out here, with reality checks, self-assessment options, and clear deposit limits in place. Payment processing is straightforward, with popular methods like PayPal available, though the €5,000 daily withdrawal limit might frustrate high rollers. The 94.50% average payout rate is competitive, and I appreciate that they publish their RTP figures openly.

One thing that could make the casino even better would be the addition of cryptocurrency payment options and faster withdrawal processing. Still, with its solid game library, multiple currency support, and strong focus on player protection, Hello Casino delivers a good overall experience for most players.

Frequently Asked Questions About Hello Casino

Yes, Hello Casino is a fully licensed and regulated online casino operated by Caddell Limited N.V., offering a secure gaming environment since 2014.

The casino maintains high security standards and operates under strict regulatory oversight. They publish their RTP (Return to Player) rates, which are publicly audited, and maintain an average payout rate of 94.50%, demonstrating their commitment to fair gaming practices.

Hello Casino offers a comprehensive range of secure payment options including major e-wallets, credit cards, and bank transfers.

Players can choose from Skrill, Neteller, PayPal, Visa, Visa Debit, Western Union Money Transfer, Wire Transfer, PayForIt, UseMyBank, and Solo Debit Card. The casino accepts multiple currencies including EUR, CAD, GBP, and USD for added convenience.

Withdrawal times vary by payment method, with e-wallets offering instant withdrawals while card and bank transfers take 2-5 days.

The casino has a maximum withdrawal limit of €5,000 per day and €50,000 per month. E-wallet withdrawals are processed instantly, while debit/credit card and bank transfer withdrawals typically take between 48-120 hours to process.

Hello Casino offers a comprehensive suite of responsible gambling tools including self-exclusion, deposit limits, and reality checks.

The casino maintains a satisfactory responsible gambling policy and provides features such as self-assessment tools, profit/loss monitoring, and links to help organizations. They also offer session alerts and time management tools to help players maintain control of their gaming activity.

Hello Casino features games from 9 leading software providers including NetEnt, Microgaming, and Quickspin, offering a diverse gaming portfolio.

Players can enjoy popular titles like Starburst, Gonzo’s Quest, and Book of Oz, along with 36 table games and various video poker options. The casino also offers live dealer games for an authentic casino experience, with both desktop and mobile gaming supported.

Hello Casino provides 24/7 customer support through multiple channels including live chat, email, and phone support.

Players can reach the support team via email at [email protected], phone at +35635500043, or through the convenient live chat feature on their website. Support is available in both English and German to accommodate international players.