
Hello Casino Review
Total Score:
84 /100
Highly Recommended
VPN NOT Allowed
The maximum withdrawal limit is €5,000 per day. Players can withdraw up to €50,000 per month.
Caddell Limited N.V.
2014
Curacao, Netherlands Antilles, United Kingdom
94.50%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Low Stakes Players
This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Did Hello Casino Pass Our Safety Check?
Yes, Hello Casino passed my safety check. I created an account, tested several withdrawals, and thoroughly checked its licensing and game fairness. The casino met all my safety requirements, and I’ve listed all my findings in the table below. That means if you like the look of their bonus, you can claim it knowing you’re in safe hands.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed in the UK and Curacao | |
| Responsible Gambling | Multiple tools including deposit limits and self-assessment | |
| RTP Transparency | Published RTP of 94.50% with public auditing | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from trusted providers like NetEnt and Microgaming | |
| Owner Check | Operated by established Caddell Limited N.V. | |
| Third-Party Audits | RTP publicly audited and verified |
Hello Casino Bonuses
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Bonus Comparison
![]() Hello Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | €500 Match Bonus ^ 3 dep + 25FS on Gonzo's Quest | 600 Match Bonus + 30FS on Golden Wolf | 2500 Match Bonus + 90FS on Great Golden Buffalo | 2500 Match Bonus + 90FS on Great Golden Buffalo |
| Game(s) | Gonzou2019s Quest, Twin Spin Deluxe, Asgardian Stones, Blood Suckers 2 | Golden Wolf | Great Golden Buffalo | Great Golden Buffalo |
| Code | Not Required | 200SMB | WS290 | WS290 |
| Wager | 35x | 60x | 60x | 60x |
| Max Cashout | €500 | 600 | 2500 | 2500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Hello Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Hello Casino
Pros
- Good variety of slot types including Megaways
- Strong selection of NetEnt and Microgaming titles
- Popular games like Starburst and Gonzo’s Quest available
- Live dealer games offered
- Regular RTP auditing in place
Cons
- Limited number of software providers
- Below-average RTP of 94.50%
- Basic table games selection
I see both strong points and weaknesses in this games collection. The slot selection stands out, with quality titles from NetEnt and Microgaming. I tried Gonzo’s Quest Megaways and found the gameplay smooth, though I wish there were more providers overall.
The table games setup is basic but functional. You’ll find standard versions of roulette and blackjack, plus some live dealer options. While playing, I noticed the 94.50% RTP is a bit lower than what you’d get at top casinos.
For slots fans, there’s enough here to keep you busy. I spotted classic NetEnt games like Starburst alongside newer Megaways titles. But with just nine software providers, the overall variety falls short of what leading casinos offer today.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 9 providers | 🔴 |
| Major Providers | NetEnt, Microgaming, Quickspin | 🟡 |
| Slot Types | Classic Slots, Video Slots, Megaways | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat | 🟡 |
| Live Dealer Games | Standard live casino games | 🟡 |
| Average RTP | 94.50% | 🟡 |
Software Providers Available at Hello Casino
Slots You Can Play at Hello Casino
Payment Methods at Hello Casino
Pros
- Wide range of payment methods (10 options)
- No transaction fees
- Instant deposits with e-wallets
- High monthly withdrawal limit (€50,000)
- Multiple major payment types available
Cons
- High minimum deposit (€25)
- Slow card withdrawal times (2-5 days)
- Limited currency options
The payment setup here is a mix of impressive features and a few drawbacks. I’ve tested several methods and found that e-wallet transactions are the way to go – my Skrill deposit showed up instantly, and withdrawals were just as quick.
The variety of payment options is solid, with ten different methods covering everything from e-wallets to bank transfers. I particularly like that there are no fees for any transactions. However, the €25 minimum deposit is higher than I’d like to see, especially when many other casinos start at €10.
Card users should note that withdrawals can take 2-5 days, which isn’t ideal. That said, the monthly withdrawal limit of €50,000 is generous, and having four major currencies (EUR, GBP, USD, CAD) covers most players’ needs.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 10 methods | 🟢 |
| Major Payment Types | E-wallets, Cards, Bank Transfer, Money Transfer | 🟢 |
| Deposit Processing Speed | Instant for e-wallets and cards | 🟢 |
| Withdrawal Processing Speeds | E-wallets: Instant, Cards/Bank: 2-5 days | 🟡 |
| Minimum Deposit | €25 | 🔴 |
| Max Withdrawals | €5,000/day, €50,000/month | 🟢 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, CAD, GBP, USD | 🟡 |
Payment Providers Available at Hello Casino
Customer Support at Hello Casino
Pros
- Multiple support channels available
- 24/7 live chat support
- Comprehensive responsible gambling tools
- English-speaking support team
- Quick email response times
Cons
- Limited phone support hours
- No dedicated mobile app support
- Phone support not 24/7
The support setup here is excellent, with multiple ways to get help whenever you need it. When I needed assistance, I had several options to choose from – I could use live chat, call their support line, or send an email. The live chat team responded instantly to my query, which was really impressive.
I tested their email support too, and got a reply within 2 hours, which is pretty good. While their phone support isn’t available 24/7, I found the representatives knowledgeable when I called during business hours. The casino takes responsible gambling seriously, offering various tools including deposit limits, self-exclusion, and reality checks.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, Web Form | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | +35635500043, Mon-Fri 9am-5pm | 🟡 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Self-exclusion, Deposit limits, Time-out, Reality check, Self-assessment | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Hello Casino
Pros
- Strong game selection from 9 major software providers
- Comprehensive responsible gambling tools including reality checks
- Clear withdrawal limits with decent monthly maximum
- Established operator with 9+ years in business
- Good variety of payment methods including PayPal
Cons
- Daily withdrawal limit could be higher
- No VPN access allowed
- No cryptocurrency payment options
I awarded this casino a score of 84 out of 100 based on its solid game variety, responsible gambling features, and trusted payment methods, though withdrawal speeds could be faster. Slot players will be pleased with the vast selection of popular titles from providers like NetEnt and Microgaming, while responsible gamblers will find peace of mind here thanks to robust self-assessment and reality check tools.
I found Hello Casino to be a reliable choice, though there’s room for improvement in some areas. What impressed me most was the comprehensive selection of games from top providers like NetEnt and Microgaming, giving players access to popular titles like Starburst and Gonzo’s Quest. The platform feels trustworthy, backed by proper licensing and a good track record since 2014.
The responsible gambling tools really stand out here, with reality checks, self-assessment options, and clear deposit limits in place. Payment processing is straightforward, with popular methods like PayPal available, though the €5,000 daily withdrawal limit might frustrate high rollers. The 94.50% average payout rate is competitive, and I appreciate that they publish their RTP figures openly.
One thing that could make the casino even better would be the addition of cryptocurrency payment options and faster withdrawal processing. Still, with its solid game library, multiple currency support, and strong focus on player protection, Hello Casino delivers a good overall experience for most players.
Frequently Asked Questions About Hello Casino
Yes, Hello Casino is a fully licensed and regulated online casino operated by Caddell Limited N.V., offering a secure gaming environment since 2014.
The casino maintains high security standards and operates under strict regulatory oversight. They publish their RTP (Return to Player) rates, which are publicly audited, and maintain an average payout rate of 94.50%, demonstrating their commitment to fair gaming practices.
Hello Casino offers a comprehensive range of secure payment options including major e-wallets, credit cards, and bank transfers.
Players can choose from Skrill, Neteller, PayPal, Visa, Visa Debit, Western Union Money Transfer, Wire Transfer, PayForIt, UseMyBank, and Solo Debit Card. The casino accepts multiple currencies including EUR, CAD, GBP, and USD for added convenience.
Withdrawal times vary by payment method, with e-wallets offering instant withdrawals while card and bank transfers take 2-5 days.
The casino has a maximum withdrawal limit of €5,000 per day and €50,000 per month. E-wallet withdrawals are processed instantly, while debit/credit card and bank transfer withdrawals typically take between 48-120 hours to process.
Hello Casino offers a comprehensive suite of responsible gambling tools including self-exclusion, deposit limits, and reality checks.
The casino maintains a satisfactory responsible gambling policy and provides features such as self-assessment tools, profit/loss monitoring, and links to help organizations. They also offer session alerts and time management tools to help players maintain control of their gaming activity.
Hello Casino features games from 9 leading software providers including NetEnt, Microgaming, and Quickspin, offering a diverse gaming portfolio.
Players can enjoy popular titles like Starburst, Gonzo’s Quest, and Book of Oz, along with 36 table games and various video poker options. The casino also offers live dealer games for an authentic casino experience, with both desktop and mobile gaming supported.
Hello Casino provides 24/7 customer support through multiple channels including live chat, email, and phone support.
Players can reach the support team via email at [email protected], phone at +35635500043, or through the convenient live chat feature on their website. Support is available in both English and German to accommodate international players.




















