Grosvenor is part of the Rank Group, a very established player in the online casino market
Ryan's Thoughts"A solid casino all around wit the backing of a large and respected group. Offers instant play games as well as a Playtech download. Bonus terms are generally extremely fair and not having a withdrawal reversal feature is always a good thing."
Things We Like
Winner of the 2013 International Gaming Awards' Casino Operator of the Year Award
Top-rated mobile apps for casino and live casino
Brand new sports betting service
Get gaming news and updates at the Grosvenor Blog
Search option to find a land based Grosvenor Casino
Things We Do Not Like
No visible eCOGRA seal
At A Glance - Important Facts
Year Established - 2007
Operator - Rank Group
Average Payout - 96.80%
Mobile Platforms -
Manual Flush - Yes
Live Dealers - Yes
Licences - Alderney, United Kingdom
Casino Overview
Grosvenor Casinos is an online casino that does its best to replicate the experience of playing at a land based Grosvenor Casino.
Brief History
Grosvenor Casinos is one of the businesses operated by Rank Group Plc. It was launched in 1970 as County Clubs, later came to be known as Grosvenor Clubs, and finally on Jan 2, 1969 was re-branded as Grosvenor Casinos. On May 12, 2013, its parent company Rank Group Plc acquired 19 casinos from Gala Coral Group and thereby became a large land-based casino network.
The Rank Group is listed on the London Stock Exchange. In 2014 and 2015, the group won the Socially Responsible Operator of the Year Land Based Award from International Gaming Awards (IGA).
Online Casino Facts
Grosvenor Casinos bears the VeriSign logo on its website, indicating that it is a safe and secure site. The online casino also encourages its players to gamble in a responsible manner and has partnered with organizations such as GamCare and GamblingControl.org to offer assistance to problem gamblers.
In compliance with gambling regulations, Grosvenor Casinos does not accept players who are below the age of 18.
Grosvenor Casino Bonus Offers
Below you will find all the details about Grosvenor Casino's bonus offers, with a comprehensive analysis of the fine print.
Grosvenor Casino Promotions
Grosvenor Casinos welcomes new players with a welcome bonus package that includes a £20 no-deposit bonus and a free £20 deposit bonus. The online casino also offers a collection of regular and seasonal sports, casino, and live casino promotions.
Most of the promotions at Grosvenor Casinos are sports related, but a few are casino related. The Game of the Week promotion is a regular feature at the online casino. Every week, the online casino announces an online casino game as "Game of the Week" and allows players to earn double Player Points on it.
Games and Software
Grosvenor Casinos offers a library of games from multiple vendors such as Microgaming, Realistic Games, Net Entertainment (NetEnt), and IGT.
The portfolio is divided into two major sections—slots and table and card games.
Slots
The online casino has arranged its slots games in categories such as Featured, New, Jackpot, In Club, and Top 20. Players can view the slots in the form of grids or lists. Among the Top 20 slots in the library are Lucky Lady’s Charm, Book of Ra Deluxe, Dolphins Pearl Deluxe, and Twin Spin.
The slots library also includes 38 jackpot games such as Megajackpots Star Lanterns, Diamond Jackpots, Deal or No Deal: What's in Your Box?, Genie Jackpots, and Jingle Jackpot.
The online casino has recently added slots such as Fu Dao Le, Lady of Egypt, Fairytale Legends: Hansel & Gretel, and Ted to its portfolio.
Table & Card Games
Grosvenor Casinos offers five roulette games such as Roulette Advanced and Classic Roulette, five variants of blackjack such as Classic Blackjack and Perfect Pairs Blackjack, Live Baccarat, and six video pokers such as Ultimate X Ten Play Poker, 3 Card Brag, and Ten Play Draw Poker.
Grosvenor is home to top-rated instant play games that can be loaded and played in the browsers of desktops, laptops, and mobile devices. All the games are available in real play and demo modes.
Grosvenor Casino Live Dealer Features
Grosvenor Casinos has a robust live casino that operates on the Evolution Gaming software platform. In 2013, Evolution Gaming launched a special casino gaming environment for Grosvenor Casinos with games created in its state-of-the-art gaming studios in Riga. These live games are operated by native English-speaking dealers and are compatible with Mac, PC, iOS, and Android devices. Players can download the live dealer casino app at the Apple App Store. Some of the live dealer games at the live casino are Live Roulette, Live Blackjack, Live Ultimate Texas, Live 3 Card Poker, and Live Baccarat.
Mobile Casino
Grosvenor Casinos offer two native apps for iOS devices—Casino Games App and the Grosvenor Poker Live App. Players can download both these apps at the Apple Store and play on the go in demo or real play modes.
Grosvenor Casinos’ native app for Android is available for download at the Google Play Store. Players can use this app to find a Grosvenors land-based casino property nearest to their homes, send messages to their friends through Twitter and Facebook and play live a wide range of online casino and poker games.
Players can also access the games at Grosvenor Casinos through a web app. In this case, players just have to visit the casino on their mobile devices and start playing via their browser.
Loyalty
Grosvenor Casinos offers rewards for loyalty in the form of Play Points, gifts, and cards.
Collect Play Points: Players can start collecting Play Points as soon as they create a gaming account at Grosvenor Casinos. The online casino rewards players with Play Points whenever they play for real money online, at a local casino, or on mobile. Players can redeem Play Points at the rate of £1 for 100 Play Points.
Link Play Points Card: Existing Grosvenor Casino customers can link their Play Points card to their online casino. They can do this by entering their date of birth and card number on Grosvenor Casinos' Play Points page. As soon as they do this, the online casino will take them to the login page. Players' cards will be automatically linked when they login to their gaming accounts.
Play Points Gifts: Players can redeem their Play Points for gifts such as iPads, vacations at luxury hotels, television sets, and flying lessons. The online casino will deliver the gift to players' local Grosvenor Casino.
Gold Card: Players will receive a Gold Card if they collect 8000 Play Points over a period of 12 months. Grosvenor Casinos pampers Gold Card holders with large bonuses, access to customized offers and deals, customized rewards for Play Points, and birthday offers.
Black Card: Black Card is the topmost level in Grosvenor Casinos' VIP Program. Players can become Black Card members on invitation alone. If players feel that they are eligible to receive a Black Card, they can send an email to [email protected]. Black Card players can enjoy benefits such as enhanced Play Point earning, personal account manager, invitational hospitality and events, and exclusive promotions.
Cashier and Banking
Grosvenor Casinos offer payment methods such as Solo, Delta, Skrill, Visa Electron, Neteller, MasterCard, PayPal, PaySafeCard, and Laser. Whenever players deposit funds into their Grosvenors Casinos account, the transaction will appear on their statements as "Mecca/Grosvenor." Players have to make a minimum deposit of £5 at a time.
Players can withdraw their winnings whenever they please using the same card or electronic wallet they used to make a deposit. They have to withdraw a minimum of £10 at a time and will receive their winnings anytime between three and seven days depending on the withdrawal method selected. All payout requests at Grosvenors Casinos are subject to internal security checks for purposes of security.
Payment Methods Accepted
| Withdrawal Turnaround Details | |
|---|---|
| Reversal Period | 6 - 24 Hours |
| Manual Flush | Yes |
| Max cashout amount | £15000 |
| E-wallets | Between 24 hours and 2 days |
| Debit and Credit Cards | Between 2 days and 5 days |
| Bank Transfers | Between 3 days and 7 days |
| Checks | N/A |
Manual Flush: If available, this means that you can release the withdrawal immediately for processing. If not available, then the casino forces you to wait for the reversal period to pass before you can draw your money.
Grosvenor Casino FAQs
When players create an account at Grosvenor Casinos, the online casino will check their details with an independent reference agency. In case the details cannot be verified using this method, the online casino will request players to submit proof of identity such as copies of birth certificates, driving license, passport, utility bill, or card statement.
You can find specific games by using the search bar located at the top of the page just below your balance. Sometimes, Grosvenor Casinos removes old games and replaces them with newer content.
Casino Score
| Overall | 4.24 | |
|---|---|---|
| Ownership and Reputation | 4.35 | |
| Licensing, Auditing and Associations | 5.00 | |
| Bonuses and Promotions | 4.30 | |
| Software and Games | 4.50 | |
| Banking and Withdrawals | 3.05 | |
| Support and Communication | 3.60 | |
| Usability and Design | 4.85 | |
| Mobile Experience and Features | 3.35 | |
| Bonus Points | 4.45 | |
| Player Experiences | 4.90 |
More Information
| Supported Currencies | Euro, UK Pound Sterling, US Dollar |
| Supported Languages | |
| Software Platforms | |
| Other Betting Products | Live Casino, Poker |
| Affiliate Program | Grosvenor Affiliates |
