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2 Great Bonuses
Up to $25 Match bonus and
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Ryan's Thoughts"From its daily free spins to its huge choice of instant play games (300+) from the likes of Netent, IGT, 888, Eyecon, Williams Interactive and others. Add to that its long list of safe payment options, rewarding VIP program and 24/7 customer support, and you can enjoy a 5-star casino."
Things We Like
300+ exciting games from the best casino software providers
Huge jackpot games
Good range of promotions and bonuses
Excellent VIP program
Single account access to the desktop and mobile casinos
Things We Do Not Like
No live chat support
At A Glance - Important Facts
Year Established - 2014
Operator - Cassava Enterprises
Average Payout - 97.12%
Mobile Platforms -
Manual Flush - No
Live Dealers - No
Licences - Gibraltar, United Kingdom
Casino Overview
Secret Slots casino has picked up quite a following ever since it was launched in 2014. This is because of the excellent gaming environment and backed up by the reputation of its parent company. The casino is operated by Cassava Enterprises Ltd., a wholly owned subsidiary of 888 Holdings Plc.
Secret Slots is accessible from your desktop and also from any mobile device, be it a smartphone or tablet, running on a compatible platform. Along with the good selection of games are some decent promotions and support from a dedicated customer support team.
At a Glance
Secret Slots casino is operated by Cassava Enterprises (Gibraltar) Limited. For member states of the European Single Market this casino is operated by Virtual Digital Services Limited. Both Cassava Enterprises and Virtual Digital Services are wholly owned subsidiaries of a company that is highly regarded in all gambling circles - 888 Holdings Plc.
The Secret Slots brand is owned by Tau Marketing Services Limited. It is licensed and regulated by the United Kingdom Gambling Commission (UKGC). It is also licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner.
Safety and Privacy
A completely secure environment is created at Secret Slots casino with the use of 128-bit SSL encryption technology. This ensures safety for player's money and personal information. The casino has a strict privacy policy that prevents third party vendors from using the personal information of players for commercial purposes. The guarantee of fair gaming comes with a certificate of approval from eCOGRA.
Responsible Gambling
There are a number of features at Secret Slots that are designed to help players gamble responsibly. These include:
- Self-assessment Test: The player can take this assessment test to determine if they have a potential gambling problem.
- Self Limits: Players can set limits on their wagering and deposit on a daily, weekly or monthly basis.
- Game Time Reminder: A reminder is activated through this feature to help players monitor the duration of time spent on a single session of a game.
- Account Restrictions: Players can unsubscribe from receiving the casino's promotional materials if they feel it is leading them to a gambling problem.
- Take a Break: Players can take a break from gambling at a casino for a day, 2 days, a week, 2 weeks, a month or 6 weeks.
- Self-exclusion: Players who think they may have a gambling problem can exclude themselves from accessing the casino for a minimum of 6 months.
- Game History: Players can view their game history to monitor their spending at the casino.
Secret Slots casino provides links to organizations that work with problem gamblers on its website. These organizations include:
- GamCare
- Gamblers Anonymous
- National Council on Problem Gambling
- Gambling Therapy Online
- BeGambleAware
Secret Slots takes a strong stance against underage gambling and conducts age verification on all its players at the time of signing up. The casino also provides links to filtering software that parents can use to keep their children from visiting online gambling sites. The filtering software links provided include:
- NetNanny
- GamBlock
- CyberPatrol
24/7 Customer Support
Players with questions that are commonly related to online casino gambling can visit the FAQ section for possible answers. They also have the option of contacting the casino's support team through any of the following channels:
- E-mail: E-mail support is available 24x7. Just fill out the mail form provided and mail it to the support team.
- Telephone: Telephonic support is available 7 days a week between 10:00 a.m. and 2:00 a.m. You can call the support team at 0800 018 3307, a toll free number.
Secret Slots Casino Bonus Offers
Below you will find all the details about Secret Slots Casino's bonus offers, with a comprehensive analysis of the fine print.
New Customers Only, Gamble Responsibly - www.begambleaware.org.-
Match Bonus
-
Up to $25 total bonus
$10 Minimum Deposit
30 x Bonus + Deposit Wager
-
How to Redeem:
Automatic after registration
The Bonus and Deposit has to be waged 30 times before a withdrawal is allowed.
If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.
Don't make excessively large bets with the bonus
This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions
You can't play either slots or video poker double up features with this bonus.
Oversized Bets
Double Up
Excluded Games
Bonus Abuse and Related
Bet size restrictions
New Customers Only, Gamble Responsibly - www.begambleaware.org.-
Match Bonus
-
Up to £30 total bonus
plus 20 Free Spins
£10 Minimum Deposit
60 x Bonus Wager
-
How to Redeem:
Request at cashier
The Bonus has to be waged 60 times before a withdrawal is allowed.
If you play games excluded in the bonus terms the bonus and any winnings from the bonus will be voided.
Don't make excessively large bets with the bonus
This bonus contains strict rules regarding bet sizes - we urge you to read the terms and conditions
You can not withdraw early - you risk losing your bonus and any money you have won.
You can't play either slots or video poker double up features with this bonus.
Oversized Bets
Double Up
Excluded Games
Bonus Abuse and Related
Bet size restrictions
Secret Slots Casino Promotions
There are some decent promotions for all players at Secret Slots.
Welcome Bonus: The welcome bonus is just about enough, and definitely nothing compared to the massive bonuses UK players get at some of the other new casinos. New players get a cool 100% match bonus on a deposit of £10 and 25 free spins on Sharknado. The bonus can be activated by typing in the bonus code PLAY25.
Loyalty Exclusive 1 - Daily Free Spins: This promotion gives players the chance to win daily free spins with no wagering requirements.
Loyalty Exclusive 2 - The Daily Classic: This promotion gives existing players the chance to play a free game daily and win loads of goodies, including free spins, cash prizes and bonuses.
VIP Program: The casino has an exciting VIP program that rewards members with loads of cool bonuses. These include free spins, match bonuses, cashback offers, higher deposit and withdrawal limits, faster withdrawal times, a personal account manager and more.
Apart from these the casino has loads of cool bonuses for existing players. These bonuses are updated regularly to ensure there is something new every month. The bonuses available include free spins, reload bonuses and more.
Games and Software
Secret Slots casino runs on the Dragonfish platform and uses software from some of the top casino software providers who are on this platform. The providers at this casino include, among others:
- NetEnt
- Microgaming
- Dragonfish (Random Logic)
- Blueprint Gaming
- Evolution Gaming
- NextGen Gaming
- IGT
- Elk Gaming Studios
- Lightning Box Games
- Novomatic
- Scientific Games
- Aristocrat
- Play'n Go
- EyeCon
- Merkur
There are 300+ high quality games at Secret Slots. The games are available in instant play mode. Players can play them for free and also for real money. The casino has interesting features to help players choose their games: for instance each week the casino alerts players about the hot and cold games to help them pick games that are likely to pay out faster.
Popular games at Secret Slots include Starburst, Da Vinci Diamonds, Black Widow, Cleopatra, Wild Wild West and more.
The following are the games at Secret Slots casino:
Video Slots
Twin Spin, Irish Eyes, Gods of Gold, Birds on a Wire and many others.
Casino Games
Blackjack, roulette, baccarat and poker games.
Video Poker
Jacks or Better, Aces & Eights, Deuces Wild, and Joker Poker.
Instant Win Games
Instant win games include bingo, Oil Mania Scratch, and others.
Jackpot Games
There are a few jackpot games at the casino. These are not progressive jackpots but come with huge payouts. Popular jackpot games at the casino include Millionaire Genie, Piggy Payout and White Wizard.
Secret Slots Casino Live Dealer Features
Secret Slots has a good range of live casino games. These games are streamed live from the studios of the providers who offer them, including brands like Evolution Gaming and NetEnt. All games come with full HD graphics and friendly and trained live dealers. You can chat with the dealers using the live chat feature.
The live dealer games at Secret Slots include variants of blackjack, roulette, baccarat and poker. There are tables for regular players and also exclusive tables with high bet limits for VIP players and high rollers.
Mobile Casino
Secret Slots has a fantastic mobile casino that is compatible with the Android and iOS platforms. An interface with responsive design ensures easy viewing of all the screen elements without having to scroll horizontally. Seamless navigation lets you swipe and tap your way to some great wins.
The entire complement of games at the casino are available to mobile casino players. Except the live dealer games, all the other games are available in both practice play and real money modes. The promotions available at the desktop casino work on the mobile casino as well. There are a good range of payment methods and excellent customer support to round off a memorable mobile gaming experience.
Players can use a single account to access both the desktop and mobile casino; if you have an account with the desktop casino you can use those credentials to log in to the mobile casino. If you don't have an account yet you can open one at the mobile casino itself.
Popular games at the Secret Slots mobile casino include:
- Cash StaxTM
- Guns 'n Roses
- Siberian Storm
- Stampede
- Sharknado
Cashier and Banking
Players get to choose from a range of payment methods to deposit and withdraw funds at Secret Slots casino. Deposit methods available include:
- Visa and MasterCard credit cards
- Visa debit cards
- NETeller
- PayPal
- EntroPay
- PaySafeCard
Players have the option of depositing funds by phone. They can do this by calling the casino at one of the following numbers:
- UK Players: 0800 018 3307
- Non-UK players: +44 (0) 800 018 3307
Deposits are instant, while withdrawals take time. There is a 48-hour pending period once a withdrawal request is made. The following table lists out the withdrawal methods available and their withdrawal timeframes:
| Payment Method | Process Time | Completion Time | Total Time Taken |
|---|---|---|---|
| Credit/debit cards | 48 hours | 5 days | 4 to 7 days |
| MasterCard (UK only) | 48 hours | 2 to 3 days | 3 to 5 days |
| NETeller | 48 hours | 2 to 3 days | 4 to 5 days |
| PayPal | 48 hours | 2 to 3 days | 4 to 5 days |
| Wire transfer | 48 hours | 4 to 7 days | 7 to 10 days |
| Checks | 48 to 72 hours | UK: Up to 6 days Europe: 7 to 10 days Rest of the world: 15 days |
UK: 5 to 8 days Europe: Up to 15 days Rest of the world: Up to 21 days |
Payment Methods Accepted
| Withdrawal Turnaround Details | |
|---|---|
| Reversal Period | 48 - 72 Hours |
| Manual Flush | No |
| Max cashout amount | None |
| E-wallets | Between 3 days and 5 days |
| Debit and Credit Cards | Between 3 days and 7 days |
| Bank Transfers | N/A |
| Checks | Between 7 days and 14 days |
Manual Flush: If available, this means that you can release the withdrawal immediately for processing. If not available, then the casino forces you to wait for the reversal period to pass before you can draw your money.
Secret Slots Casino FAQs
Secret Slots is licensed and regulated by the United Kingdom Gambling Commission (UKGC) for its UK operations. For the other countries it operates with a license from the Government of Gibraltar and is regulated by the Gibraltar Gambling Commissioner.
Secret Slots casino is completely safe. It uses advanced security technology like 128-bit secure socket layer (SSL) encryption to protect your money and personal data.
The cashout methods at Secret Slots include Visa credit and debit cards, MasterCard credit cards (for UK players only) NETeller, PayPal, checks and wire transfer.
Secret Slots casino is committed to preventing underage gambling. All players at the casino must be at least 18 years old. The casino conducts verification for all players at the time of sign up to ensure no underage players are given access.
You can contact customer support through e-mail and telephone at Secret Slots casino. At this point live chat is unfortunately not available. While e-mail support is available 24x7, telephone-based support is available between 10:00 a.m. and 2:00 a.m. every day.
Casino Score
| Overall | 4.14 | |
|---|---|---|
| Ownership and Reputation | 4.60 | |
| Licensing, Auditing and Associations | 4.80 | |
| Bonuses and Promotions | 4.50 | |
| Software and Games | 4.50 | |
| Banking and Withdrawals | 4.60 | |
| Support and Communication | 4.20 | |
| Usability and Design | 4.20 | |
| Mobile Experience and Features | 2.50 | |
| Bonus Points | 3.00 | |
| Player Experiences | 4.50 |
More Information
| Supported Currencies | Australian Dollar, Canadian Dollar, Euro, UK Pound Sterling, US Dollar |
| Supported Languages | |
| Software Platforms | |
| Other Betting Products | None |
| Casinos From the Same Operator | Arcade Spins Casino, Island Jackpots Casino, Kozmo Casino, Reef Club Casino, Slots Angel Casino, Slots Devil Casino, Zinger Spins Casino |
| Bonus restrictions at associated casinos | There are no restrictions in respect of claiming bonuses at associated casino sites. |
| Affiliate Program | Tau Affiliates |
