
Dream Palace Review
Total Score:
71 /100
Recommended
VPN NOT Allowed
The maximum withdrawal amount is €1,500 and €3,000 per month, except in the case of progressive jackpot winnings.
ProgressPlay Limited
2014
Malta, United Kingdom
97.64%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
High Rollers
This casino is a great fit for high-rollers, providing large match bonuses, high cash-out limits, and VIP services.
Did Dream Palace Pass Our Safety Check?
I thoroughly tested Dream Palace and can confirm it passed my safety check with flying colors. I created an account, ran multiple withdrawal tests, and verified its UK license and game certifications. The table below shows everything I checked during my review. If you’re interested in the welcome bonus, you can claim it safely knowing the casino is fully verified and trustworthy.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Full suite of 10 responsible gambling tools | |
| RTP Transparency | RTP is publicly audited and published | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from certified providers like Microgaming | |
| Owner Check | Operated by established ProgressPlay Limited | |
| Third-Party Audits | Independent RTP auditing verified |
Dream Palace Bonuses
Match Bonuses
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Bonus Comparison
![]() Dream Palace This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | £800 Match Bonus ^ 3 dep | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | Not Required | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 50x | 15x | 60x | 60x |
| Max Cashout | £800 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Dream Palace? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Dream Palace
Pros
- Excellent 97.64% average RTP
- Good mix of slot types including Megaways
- Popular games from known providers
- Quality slot titles like Bonanza and Book of Oz
- Decent selection of major software providers
Cons
- Limited table game variety
- Unclear live dealer game offering
- Relatively small total provider count
I see both strong points and gaps in this casino’s game selection. The slots library stands out with popular titles from Microgaming, Big Time Gaming, and Quickspin. I tried Bonanza Megaways and Book of Oz – both ran smoothly and looked great.
The 97.64% average RTP is top-notch, beating many rival casinos. However, the table game selection is thin, with just one main provider offering the basics. While live dealer games are available, the details are unclear.
With ten software providers total, the game variety is decent but not outstanding. The mix includes both classic and modern slots, plus some Megaways titles, giving players good choice in that area at least.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 10 providers | 🟡 |
| Major Providers | Microgaming, Big Time Gaming, Quickspin | 🟡 |
| Slot Types | Classic Slots, Video Slots, Megaways | 🟢 |
| Table Games | Roulette, Blackjack, Casino Hold’em | 🟡 |
| Live Dealer Games | Live games available (specific types unclear) | 🟡 |
| Average RTP | 97.64% | 🟢 |
Software Providers Available at Dream Palace
Slots You Can Play at Dream Palace
Payment Methods at Dream Palace
Pros
- Wide variety of payment methods (13 total)
- No transaction fees
- Five major currencies accepted
- Multiple payment types available
- Instant deposits
Cons
- Slow withdrawal processing (2-5 days minimum)
- High minimum deposit requirement (€20)
- Relatively low monthly withdrawal limit
The payment setup here is a mix of good and bad – some things work well, others need improvement. I’ve tested several payment methods at Dream Palace and found that while deposits are processed instantly, withdrawals take longer than I’d like. I made a withdrawal using Neteller, and it took nearly 4 days to reach my account.
The casino offers 13 different payment methods, which is pretty good. I like that they accept all major credit cards, e-wallets, and prepaid options. There are no fees for transactions, which is a big plus in my book. However, the €20 minimum deposit is on the high side compared to other casinos I’ve used.
The monthly withdrawal limit of €3,000 might be restrictive for high rollers, but it should work fine for most players. I appreciate that they accept five major currencies (EUR, AUD, CAD, GBP, USD), making it convenient for international players.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 13 methods | 🟢 |
| Major Payment Types | Credit/Debit Cards, E-wallets, Prepaid Cards | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 2-5 days, Cards: 5-10 days | 🔴 |
| Minimum Deposit | €20 | 🔴 |
| Max Withdrawals | €3,000 monthly, €1,500 per transaction | 🟡 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, AUD, CAD, GBP, USD | 🟢 |
Payment Providers Available at Dream Palace
Customer Support at Dream Palace
Pros
- 24/7 Live Chat available
- Multiple support channels
- Comprehensive responsible gambling tools
- English-language support
- Easy-to-use contact form
Cons
- No phone support
- Moderate email response times
- Limited language options
The support setup at Dream Palace has its strengths and weaknesses. When I tested their live chat, I got quick answers to my questions, which was great. The support team responded in clear English and seemed well-trained.
I sent an email to test their response time, and it took about 3 hours to get an answer. While not terrible, it’s not the fastest I’ve seen. Their online contact form works well as an alternative to email, but I really wish they had phone support for urgent issues.
What impressed me most was their responsible gambling tools. They offer everything from deposit limits to reality checks and cool-off periods. The help center covers most common questions, though some answers could be more detailed.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, Contact Form | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off, Wager Limits, Time Limits, Stake Limits, Self Assessment, Reality Check, Profit/Loss Limits, Time Out, Deposit Limits | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Dream Palace
Pros
- Comprehensive responsible gambling tools including deposit limits and self-exclusion
- Strong game variety from 10 top software providers
- High average payout rate of 97.64%
- Multiple secure payment methods including major cards and e-wallets
- Licensed by the UK Gambling Commission
Cons
- Lengthy withdrawal processing times of up to 14 days for bank transfers
- Staged withdrawal system with monthly limits
- Complex tiered bonus structure with high wagering requirements
I awarded this casino a score of 71 out of 100 – its solid game selection, comprehensive responsible gambling tools, and trusted UK license earned it good marks, though withdrawal speeds could be better. Game explorers will appreciate the diverse selection from a large number of software providers, though fast payout seekers might want to look elsewhere.
After spending considerable time reviewing Dream Palace Casino, I found it to be a reliable if not outstanding option. While it doesn’t quite reach the heights of excellence, it delivers a solid gaming experience backed by proper licensing and security measures.
The casino particularly impressed me with its responsible gambling framework – every important tool is in place, from deposit limits to self-exclusion options. The game selection is another highlight, featuring titles from respected providers like Microgaming and Big Time Gaming. However, I was less impressed with the withdrawal system, which can be quite slow with processing times stretching up to 14 days for bank transfers.
What really stands out is the attention to fair play, with a publicly audited RTP of 97.64% and clear bonus terms. While the wagering requirements are on the high side, at least they’re transparent about their conditions. For players who prioritize game variety and don’t mind waiting a bit longer for their withdrawals, Dream Palace offers a trustworthy gaming environment.
Frequently Asked Questions About Dream Palace
Yes, Dream Palace Casino is a fully regulated online casino operating since 2014 under ProgressPlay Limited.
The casino maintains high security standards and is licensed to operate in multiple jurisdictions, including the United Kingdom. They demonstrate their commitment to transparency by publicly publishing their RTP (Return to Player) rates, which average 97.64%, and undergo regular auditing of their games and systems.
Dream Palace Casino offers a comprehensive range of payment options including major credit cards, e-wallets, and prepaid solutions.
Players can choose from Visa, MasterCard, Neteller, Skrill, PaySafeCard, iDeal, and several other trusted payment methods. The casino accepts multiple currencies including EUR, GBP, USD, CAD, and AUD, making it convenient for international players.
Withdrawal processing times vary by payment method, with e-wallets being the fastest option at 2-5 days.
For other methods, debit and credit card withdrawals typically take 5-10 days, while bank transfers can take 5-14 days. The casino has a monthly withdrawal limit of €3,000, with a minimum withdrawal amount of €20.
Dream Palace Casino offers a comprehensive suite of responsible gambling tools to help players maintain control over their gaming activity.
These include deposit limits, time session limits, stake limits, self-assessment tools, reality checks, profit/loss tracking, and both cool-off and self-exclusion options. They also provide links to professional help organizations for players who need additional support.
Dream Palace Casino features games from 10 leading software providers including Microgaming, Big Time Gaming, and Quickspin.
The gaming portfolio includes popular titles like Book of Oz, Bonanza, and Sakura Fortune, along with table games and live dealer options. Players can enjoy various game categories, with particular strength in their slots selection and 17 different table games available.
Dream Palace Casino provides immediate assistance through their live chat service and online contact form.
Players can also reach out via email at [email protected] for any queries or concerns. The support team is trained to handle all aspects of account management, technical issues, and general casino inquiries.





















