
Jackpotjoy Review
Total Score:
83 /100
Highly Recommended
VPN NOT Allowed
There is no maximum withdrawal limit. The limit depends on the payment processor used. There is a limit of £10,000 per transaction (with Paypal being the exception at £500 per transaction). However there is no limit on the number of requests per day,week, or month.
Profitable Play Ltd
2001
Gibraltar, United Kingdom
96.20%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
New Players
This casino is ideal for new players, offering 24/7 live chat support, a no-deposit bonus, and low minimum withdrawals.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Big Brand Followers
This casino is a good match for players who value brand recognition, being operated by a trusted and well-known provider with a solid track record.
Did Jackpotjoy Pass Our Safety Check?
I gave Jackpotjoy a solid thumbs up after my thorough safety evaluation. I personally tested the registration process, made withdrawal requests, and carefully checked their UK license and game fairness certifications. Below you’ll find my detailed safety findings in the table. If you’re interested in claiming their bonus, you can do so with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Comprehensive suite of 9 responsible gambling tools | |
| RTP Transparency | 96.20% RTP published and independently audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from leading providers like NetEnt and Microgaming | |
| Owner Check | Operated by established Profitable Play Ltd since 2001 | |
| Third-Party Audits | Independent RTP auditing verified |
Jackpotjoy Bonuses
Match Bonuses
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Bonus Comparison
![]() Jackpotjoy This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | £100 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | Not Required | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 4x | 15x | 60x | 60x |
| Max Cashout | £100 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Jackpotjoy? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Jackpotjoy
Pros
- Excellent selection of major software providers
- Strong variety of slot types including Megaways
- High 96.20% average RTP
- Comprehensive table game selection
- Good mix of classic and modern games
Cons
- Only one live dealer provider
- Total provider count could be higher
- Some newer game types missing
I’m confident players will find plenty to enjoy in this games collection. Testing games from NetEnt, Microgaming, and Pragmatic Play showed solid performance and variety. I particularly liked finding both new releases like Money Train 3 and classics like Starburst in the same place.
The slot selection stands out with multiple types available. Blueprint’s Megaways games add excitement, while their Jackpot King series offers big win potential. Table game fans get good coverage too, with various roulette and blackjack versions available.
The 96.20% average RTP is above industry standard, which I always like to see. While having Evolution Gaming for live dealer games is good, adding another provider would make the offering even stronger.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 32 providers | 🟡 |
| Major Providers | NetEnt, Microgaming, Pragmatic Play, Evolution Gaming, Red Tiger Gaming | 🟢 |
| Slot Types | Classic Slots, Video Slots, Megaways, Jackpots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker variants | 🟢 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat, Live Game Shows | 🟡 |
| Average RTP | 96.20% | 🟢 |
Software Providers Available at Jackpotjoy


















- Buck Stakes Entertainment




- Roxor
- Reel Kingdom

- Spin Play

- Epic Media



Slots You Can Play at Jackpotjoy
Payment Methods at Jackpotjoy
Pros
- Instant deposits with major cards
- No transaction fees
- High withdrawal limits (£25,000 per transaction)
- Accepts 5 major currencies
- Low minimum deposit of £10
Cons
- Cards are the only payment option (no e-wallets or other methods)
- Slow withdrawals (up to 7 days)
- Limited payment variety for international players
The payment setup here is a bit of a mixed bag – great in some ways, disappointing in others. I’ve made several deposits using my Visa card, and I must say the instant processing is a strong point. Never had to wait even a minute for my funds to show up in my account.
The lack of e-wallet options is frustrating though. I recently made a withdrawal, and while the £25,000 per transaction limit is generous, I had to wait nearly a week for my money to arrive. That’s longer than I’d like. At least there are no fees to worry about, which is a plus.
For basic card payments, everything works smoothly. The £10 minimum deposit is reasonable, and having five major currencies available makes things convenient for players from different countries. Still, I wish they’d add some more payment methods – relying solely on cards feels a bit outdated in 2024.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 6 methods | 🟡 |
| Major Payment Types | Cards only | 🔴 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | 2½ to 7 days | 🔴 |
| Minimum Deposit | £10 | 🟢 |
| Max Withdrawals | £25,000 per transaction, no monthly limit | 🟢 |
| Transaction Fees | None | 🟢 |
| Currencies Available | GBP, AUD, CAD, EUR, USD | 🟢 |
Payment Providers Available at Jackpotjoy
Customer Support at Jackpotjoy
Pros
- Multiple support channels available
- 24/7 live chat support
- Free UK phone number
- Comprehensive responsible gambling tools
- English-speaking support team
Cons
- Limited phone support hours
- Email response could be faster
- Phone support not 24/7
The support team at Jackpotjoy is always there when you need them, which I really appreciate. When I used their live chat, I got help right away, and the support agent knew exactly what they were talking about.
I’ve tried different ways to contact them. Their UK phone line is free, which is great, though it only works during business hours. When I sent them an email, they got back to me in about 3 hours, which isn’t bad but could be quicker. The help center has clear answers to common questions, saving me time when I needed basic information.
What stands out is how they handle responsible gambling. They have solid tools in place, including cool-off periods and self-exclusion options. Having English-speaking support staff makes everything easier to understand.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, Contact Form | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | UK: 0-800-458-0770, Int: +44-20-7287-4431, Hours: Mon-Fri 9am-5pm | 🟡 |
| Email Support | [email protected], ~4 hours response | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off Tool, Self-exclusion, Responsible Gambling Policy | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Jackpotjoy
Pros
- Comprehensive responsible gambling tools including deposit limits and self-exclusion
- Long-standing reputation since 2001 with UK licensing
- Impressive game selection from 32 different providers
- Publicly audited RTP of 96.20%
- Clear withdrawal policies with reasonable processing times
Cons
- No live dealer games available
- Limited payment method options compared to competitors
- Withdrawal times could be faster for some methods
I awarded this casino a score of 83 out of 100 based on its solid game variety, strong responsible gambling features, and established reputation, though certain areas need improvement. Table game enthusiasts will appreciate the diverse range of poker, blackjack, and roulette options, while responsible gamblers will find peace of mind here thanks to robust self-exclusion and cooling-off tools.
I found Jackpotjoy to be a reliable and trustworthy casino, though there’s definitely room for some enhancements. The platform’s two-decade track record speaks volumes, and I was particularly impressed by their comprehensive responsible gambling tools – something I always look for in a casino.
The game selection really stands out, with titles from major providers like NetEnt, Microgaming, and Pragmatic Play. While I missed having live dealer games, the table game variety helped make up for this gap. What really caught my attention was their commitment to transparency, with publicly audited RTPs and clear withdrawal policies. The payment processing could be faster, but I appreciate that they’re upfront about their timeframes.
Having tested numerous online casinos, I’d say Jackpotjoy strikes a good balance between entertainment and security. The platform isn’t perfect – they could definitely expand their payment options and speed up some processes – but they’ve got the fundamentals right with their strong licensing, game variety, and player protection measures.
Frequently Asked Questions About Jackpotjoy
Yes, Jackpotjoy is a fully licensed and regulated online casino operating under a United Kingdom gaming license since 2001.
The casino maintains strict security standards and is operated by Profitable Play Ltd. They regularly undergo RTP audits and publish their payout rates, demonstrating their commitment to transparency and fair gaming with an average payout rate of 96.20%.
Jackpotjoy accepts major payment methods including Visa, MasterCard, Visa Electron, Maestro Debit Card, and Visa Debit cards.
All deposits are processed instantly, and the casino supports multiple currencies including GBP, EUR, USD, CAD, and AUD. The minimum withdrawal amount is £10, and there are no fees charged for transactions.
Withdrawal processing times at Jackpotjoy typically range from 2 to 5 days for e-wallets, and 2½ to 7 days for credit/debit cards.
The casino has a minimum withdrawal amount of £10, with no maximum monthly limit. While there’s a £10,000 per transaction limit, players can make multiple withdrawal requests without restrictions on daily, weekly, or monthly totals.
Jackpotjoy offers an extensive gaming library powered by 32 leading software providers, including NetEnt, Microgaming, Pragmatic Play, and Evolution Gaming.
The casino features popular slots like Starburst and Gonzo’s Quest, 17 table games, and various other casino games. Players can enjoy titles from renowned developers such as IGT, Blueprint Gaming, and Red Tiger Gaming, ensuring a diverse and high-quality gaming experience.
Jackpotjoy offers a comprehensive suite of responsible gambling tools, including deposit limits, time session limits, and self-exclusion options.
The casino demonstrates its commitment to player welfare through multiple features such as reality checks, profit/loss tracking, self-assessment tools, cool-off periods, and wagering limits. These tools help players maintain control over their gambling activities and promote safer gaming practices.

























