Lucky31 Review

Match Bonuses

Match Bonus

€100 Match Bonus

Bonus Code

Not Required

Wager

30x B+D

Max Cashout

€100

Get Bonus

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More Details

Bonus Information Disclosure

Exclusive To HeadlineCasinos?No

Expand the Information for Each Bonus Tier

Tier 1

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:30xFree Spins Games:N/A

Games PermittedSlots, Scratch Cards, Keno, Video Poker

Clear Instructions from Casino?Yes

How to ClaimAuto

Publish Date14 Dec 2013

Expiry DateNever

Match Bonus Rules and Conditions

Group Crossover penalty (if you violate the rule) None

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Bonus Comparison

	Lucky31 This Casino	Palace of Chance Casino	Big Dollar CasinoExclNew	Lucky Creek CasinoExclNew
Bonus	€100 Match Bonus	500 Match Bonus	2200 Match Bonus	1500 Match Bonus
Game(s)	N/A	N/A	N/A	N/A
Code	Not Required	NEVERENDING200	NDK320MB	NDK350MB
Wager	30x	15x	60x	60x
Max Cashout	€100	500	2200	1500
	Get Bonus	Get Bonus	Get Bonus	Get Bonus

Have you played at Lucky31? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strengths and weaknesses in this casino’s game selection. The slot games stand out as the main draw, with top providers like NetEnt, Microgaming, and Yggdrasil delivering popular titles. I played several rounds of Gonzo’s Quest Megaways and Starburst, which ran smoothly.

The table game section needs work. While you’ll find basic options like roulette and blackjack, the selection is limited to what Visionary iGaming offers. The same goes for live dealer games – they’re available, but with just one provider, you won’t find the variety that bigger casinos offer.

Having only four software providers total is a real weakness. Most good online casinos today work with 20 or more providers. Still, the 95.43% average RTP is fair, and the slot selection makes up for some shortcomings.

Games & Software Overview

The payment setup here is a mixed bag – strong in some areas but needs work in others. I’m impressed by the wide range of payment options, with 20 different methods including all major credit cards, e-wallets, and bank transfers. I’ve made deposits using Skrill, and they process instantly without any fees, which is great.

However, withdrawals are slower than I’d like. When I requested a payout via card, it took nearly 5 days to reach my account. That’s too long compared to other casinos. The $20 minimum deposit is also on the high side, and having only three currencies (EUR, GBP, USD) feels limiting.

The monthly withdrawal limit of $20,000 is generous, and I appreciate the variety of payment types available. But they really need to work on those withdrawal speeds and consider lowering the minimum deposit requirement.

Payment Methods Overview

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The support setup at Lucky31 has its strengths and weaknesses. When I tested their Live Chat, I got quick responses around the clock, which was great for solving urgent issues. The support team handled my questions in clear English, though they also offer help in several other languages.

I sent them an email and got a reply in about 3 hours, which isn’t bad but nothing special. While the FAQ section helped me find answers to basic questions, I was disappointed that there’s no phone support for those times when you really want to talk to someone.

What impressed me most was their responsible gambling tools. They’ve got everything from deposit limits to reality checks, showing they take player protection seriously. The support team was knowledgeable about these features when I asked about them.

Customer Support Overview

I awarded this casino a score of 73 out of 100 based on its solid game selection, responsible gambling features, and transparent RTP reporting, though its licensing and withdrawal limits hold it back somewhat. Table game enthusiasts will appreciate the diverse range of poker, blackjack, and roulette options, while responsible gamblers will find peace of mind here thanks to robust self-exclusion and cooling-off tools.

I found Lucky31 to be a reliable mid-tier casino with several noteworthy strengths. The presence of games from major providers like NetEnt and Microgaming ensures quality entertainment, while the publicly audited RTP of 95.43% demonstrates a commitment to transparency that I appreciate.

What really stands out to me is the comprehensive suite of responsible gambling tools. From stake limits and reality checks to self-assessment options and cooling-off periods, Lucky31 takes player protection seriously. The banking setup is decent too, with multiple payment methods available, though I should note that the staged withdrawal system might frustrate players who prefer faster payouts.

While the Curacao license isn’t ideal, the casino compensates with strong security measures and clear policies. The interface works well across different devices, and support is available through live chat and email. Just keep in mind that monthly withdrawal limits cap at €20,000, which might not suit everyone’s needs.