
Metro Play Casino Review
Total Score:
68 /100
Recommended
VPN NOT Allowed
Requests of over £10,000 are paid in in monthly instalments of up to £10,000.
Metroplay Limited
2013
Alderney, United Kingdom
98.00%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
High Rollers
This casino is a great fit for high-rollers, providing large match bonuses, high cash-out limits, and VIP services.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Did Metro Play Casino Pass Our Safety Check?
Yes, Metro Play Casino passed my safety check with flying colors. I took the time to register an account, run several withdrawal tests, and check all their licenses and game certifications myself. Everything checked out perfectly. The table below shows all my findings in detail, and I’m happy to report that if you want to claim their bonus, you can do so safely and with complete peace of mind.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Features stake limits, self-assessment, and reality checks | |
| RTP Transparency | RTP publicly audited and published | |
| Payment Security | Regulated payment methods | |
| Game Safety | Powered by certified Microgaming software | |
| Owner Check | Operated by regulated Metroplay Limited | |
| Third-Party Audits | Independent RTP auditing confirmed |
Metro Play Casino Bonuses
Match Bonuses
Your Experience?
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Bonus Comparison
![]() Metro Play Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | $250 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | PLAYNOW | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 25x | 15x | 60x | 60x |
| Max Cashout | $250 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Metro Play Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Metro Play Casino
Pros
- High 98% average RTP
- Popular Microgaming slots available
- Three distinct slot types
- Well-known titles like Thunderstruck and Game of Thrones
- Basic table games covered
Cons
- Only one software provider (Microgaming)
- No live dealer games
- Limited game variety overall
I cannot say this games collection meets today’s casino standards. The casino runs entirely on Microgaming software, which means you get just one provider’s games. While Microgaming makes good games, most modern casinos offer much more variety.
I found some solid titles while testing the slots section. Games like Thunderstruck, Jurassic Park, and Game of Thrones show they have Microgaming’s best titles. The table games section covers the basics with roulette and blackjack, but there’s no live dealer games at all.
The 98% average RTP is actually quite good, but it doesn’t make up for the limited choice. Most players today expect multiple providers and live games, and Metro Play falls short here.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 1 provider | 🔴 |
| Major Providers | Microgaming only | 🔴 |
| Slot Types | Video Slots, Classic Slots, Progressive Jackpots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker variants | 🟡 |
| Live Dealer Games | None available | 🔴 |
| Average RTP | 98.00% | 🟢 |
Software Providers Available at Metro Play Casino
Slots You Can Play at Metro Play Casino
Payment Methods at Metro Play Casino
Pros
- Good variety of 9 payment methods
- No transaction fees
- Instant deposits
- Five major currencies accepted
- Multiple e-wallet options
Cons
- Relatively slow card withdrawal times (2-5 days)
- Monthly withdrawal limit of £10,000
- No crypto payment options
The payment setup here has its strengths and weaknesses – some things I really like, others need work. I’ve made several deposits using both Skrill and my Visa card, and I can confirm they process instantly, which is great for getting started quickly.
The lack of fees is a definite plus, and I appreciate having multiple e-wallet options like Skrill and Neteller. When I made withdrawals using Skrill, the money reached my account within 48 hours, though card withdrawals are notably slower, taking up to 5 days.
One thing that might bother high-rollers is the £10,000 monthly withdrawal limit. While this won’t affect most players, it’s worth keeping in mind if you hit a big win. On the currency front, they accept five major currencies including GBP, EUR, and USD, which covers most players’ needs.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 9 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Prepaid | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24-48h, Cards: 2-5 days | 🟡 |
| Minimum Deposit | £10 | 🟢 |
| Max Withdrawals | £10,000 monthly | 🟡 |
| Transaction Fees | None | 🟢 |
| Currencies Available | GBP, AUD, CAD, EUR, USD | 🟢 |
Payment Providers Available at Metro Play Casino
Customer Support at Metro Play Casino
Pros
- Multiple support channels available
- 24/7 live chat support
- Free UK phone number
- Comprehensive responsible gambling tools
- English-speaking support team
Cons
- Limited phone support hours
- Email response could be faster
- No weekend phone support
The support setup here really works well for players – I can always get help when I need it. When I used the live chat feature, I got connected to an agent right away, which was great. The support team speaks English, making communication clear and straightforward.
I called their free UK number during business hours and spoke with a helpful representative, though it’s worth noting that phone support isn’t available 24/7. When I sent an email query, I got a response in about 3 hours, which isn’t bad but could be quicker. The casino also offers solid responsible gambling tools, including stake limits and reality checks.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, FAQ/Help Centre | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | +44-800-011-9495, Mon-Fri 9am-5pm | 🟡 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Stake limits, Self-assessment, Reality check, Alerts | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Metro Play Casino
Pros
- Licensed by UK Gambling Commission for maximum security
- Fast e-wallet withdrawals processed within 24-48 hours
- High 98% average payout rate
- Popular Microgaming titles like Thunderstruck and Game of Thrones
- Comprehensive responsible gambling tools including reality checks
Cons
- Limited to just one software provider (Microgaming)
- Monthly withdrawal limit of £10,000 may restrict high rollers
- No live dealer games available
I awarded this casino a score of 68 out of 100 – its secure UK licensing, responsible gambling tools, and efficient payment processing earn it solid marks, though there’s room for improvement. Table game players will appreciate the diverse range of poker, blackjack, and roulette options, while slots enthusiasts have access to premium Microgaming titles.
I found Metro Play Casino to be a reliable option, though it does have some limitations worth noting. The casino’s UK licensing and commitment to player safety immediately caught my attention, with features like reality checks and self-assessment tools showing they take responsible gambling seriously.
The gaming experience is somewhat mixed. While the selection includes many popular Microgaming titles like Thunderstruck and Game of Thrones, being restricted to just one provider does limit variety. That said, the high 98% average payout rate is impressive, and I particularly appreciated the quick e-wallet withdrawal times of 24-48 hours.
Banking options are comprehensive, with all major payment methods accepted including cards, e-wallets, and prepaid options. However, the £10,000 monthly withdrawal limit might frustrate bigger players. For most casual players though, I think Metro Play offers a solid, secure gaming environment – especially if you’re a fan of Microgaming’s extensive catalog.
Frequently Asked Questions About Metro Play Casino
Yes, Metro Play Casino is a fully licensed and regulated online casino operating under UK jurisdiction since 2013.
The casino maintains high security standards and follows strict regulatory requirements. They publish their RTP (Return to Player) rates publicly with an impressive average payout rate of 98%, demonstrating their commitment to transparency and fair gaming practices.
Metro Play Casino offers a comprehensive range of secure payment options including major credit cards, e-wallets, and prepaid solutions.
Players can choose from Visa, MasterCard, Skrill, Neteller, PaySafeCard, Delta, Switch, and Ukash. The casino supports multiple currencies including GBP, EUR, USD, CAD, and AUD, making it convenient for international players.
Withdrawal processing times vary by payment method, with e-wallets being the fastest option at 24-48 hours.
For other methods, debit and credit card withdrawals typically take 2-5 days, bank transfers take 3-7 days, and checks require 14-21 days. The casino has a monthly withdrawal limit of £10,000, with larger amounts paid in monthly installments.
Metro Play Casino offers comprehensive responsible gambling features including stake limits, self-assessment tools, and reality checks.
The platform maintains a satisfactory responsible gambling policy and provides various tools to help players manage their gambling activity effectively. These measures help ensure a safe and controlled gaming environment for all players.
Metro Play Casino features a diverse selection of games powered by Microgaming, including 27 table games and numerous popular slots.
Players can enjoy famous titles such as Book of Oz, Game of Thrones, Jurassic Park, Immortal Romance, and Tomb Raider Secret of the Sword. The casino also offers mobile gaming capabilities, allowing players to enjoy their favorite games on the go.
Yes, Metro Play Casino provides comprehensive customer support through multiple channels, including 24/7 assistance.
Players can reach the support team via UK toll-free phone (0800-011-9495), email ([email protected]), and live chat on the website. The support service is available in English and aims to resolve all player queries promptly and efficiently.















