Metro Play Casino Review

Accepts players from United StatesAccepts players from United States

Total Score:

68 /100

Recommended

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VPN NOT Allowed


Requests of over £10,000 are paid in in monthly instalments of up to £10,000.


Metroplay Limited


2013


Alderney, United Kingdom


98.00%

Our Recommendation

We recommend this casino for the following types of players:

Safety-First Players

This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.

Fast Payout Seekers

This casino is a perfect match for anyone who values fast payouts that process within 24 hours.

High Rollers

This casino is a great fit for high-rollers, providing large match bonuses, high cash-out limits, and VIP services.

Slot Players

This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.

Table Game Players

This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.

Did Metro Play Casino Pass Our Safety Check?

Yes, Metro Play Casino passed my safety check with flying colors. I took the time to register an account, run several withdrawal tests, and check all their licenses and game certifications myself. Everything checked out perfectly. The table below shows all my findings in detail, and I’m happy to report that if you want to claim their bonus, you can do so safely and with complete peace of mind.

Safety CheckDid it PassEvidence
Licensing & RegulationLicensed by UK Gambling Commission
Responsible GamblingFeatures stake limits, self-assessment, and reality checks
RTP TransparencyRTP publicly audited and published
Payment SecurityRegulated payment methods
Game SafetyPowered by certified Microgaming software
Owner CheckOperated by regulated Metroplay Limited
Third-Party AuditsIndependent RTP auditing confirmed

Metro Play Casino Bonuses

Bonus Info
Code
Wager
Claim Bonus

Match Bonuses

Players from US allowed
Match Bonus
$250 Match Bonus
Bonus Code
Copied !PLAYNOW
Wager
25x B+D
Max Cashout
$250

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Bonus Information Disclosure
Exclusive To HeadlineCasinos?No
Expand the Information for Each Bonus Tier
Tier 1
Tier Bonus Amount:0Tier Bonus Code:PLAYNOWTier Spins:0Tier Wagering:25xFree Spins Games:N/A
Games PermittedSlots, Progressive Slots, Scratch Cards, Dice & Ball Games, Keno, Bingo, American Roullette, European Roullette, Other Roullette, Classic Blackjack, Other Blackjack, Table Poker, Pai Gow, Sic Bo, Red Dog Poker, Casino War, Casino Hold'em Poker, Carribean Poker, Baccarat, Video Poker, Craps
Clear Instructions from Casino?Yes
How to ClaimCode
Publish Date27 May 2014
Expiry DateNever
Match Bonus Rules and Conditions
Group Crossover penalty (if you violate the rule)Not Available
Can the casino override its own rules by Management decision?Yes
Can the bonus be revered before use?Yes
Allow Oversized Wagers?No
Allow Low-Risk WagersNo
Slots Double UpNo

Bonus Comparison

 
Metro Play Casino
Metro Play Casino
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Players from US allowed
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Palace of Chance CasinoPlayers from US allowed
Big Dollar Casino
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Lucky Creek Casino
Lucky Creek CasinoPlayers from US allowedExclNew
Bonus$250 Match Bonus500 Match Bonus2200 Match Bonus1500 Match Bonus
Game(s)N/AN/AN/AN/A
CodePLAYNOWNEVERENDING200NDK320MBNDK350MB
Wager25x15x60x60x
Max Cashout$25050022001500
 Get BonusGet BonusGet BonusGet Bonus

User Reviews

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Games & Software at Metro Play Casino

Pros

  • High 98% average RTP
  • Popular Microgaming slots available
  • Three distinct slot types
  • Well-known titles like Thunderstruck and Game of Thrones
  • Basic table games covered

Cons

  • Only one software provider (Microgaming)
  • No live dealer games
  • Limited game variety overall

I cannot say this games collection meets today’s casino standards. The casino runs entirely on Microgaming software, which means you get just one provider’s games. While Microgaming makes good games, most modern casinos offer much more variety.

I found some solid titles while testing the slots section. Games like Thunderstruck, Jurassic Park, and Game of Thrones show they have Microgaming’s best titles. The table games section covers the basics with roulette and blackjack, but there’s no live dealer games at all.

The 98% average RTP is actually quite good, but it doesn’t make up for the limited choice. Most players today expect multiple providers and live games, and Metro Play falls short here.

Games & Software Overview

Key DetailsWhat We’ve FoundRating
Number of Software Providers1 provider🔴
Major ProvidersMicrogaming only🔴
Slot TypesVideo Slots, Classic Slots, Progressive Jackpots🟢
Table GamesRoulette, Blackjack, Baccarat, Poker variants🟡
Live Dealer GamesNone available🔴
Average RTP98.00%🟢

Software Providers Available at Metro Play Casino

  • Microgaming

Slots You Can Play at Metro Play Casino

Immortal Romance
Immortal Romance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Wild Scarabs
Wild Scarabs
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Sugar Parade
Sugar Parade
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Avalon
Avalon
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Reel Gems
Reel Gems
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Golden Princess
Golden Princess
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Forbidden Throne
Forbidden Throne
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Break da Bank Again
Break da Bank Again
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Game of Thrones
Game of Thrones
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Dragon Dance
Dragon Dance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Ariana
Ariana
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Mega Moolah
Mega Moolah
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free

Payment Methods at Metro Play Casino

Pros

  • Good variety of 9 payment methods
  • No transaction fees
  • Instant deposits
  • Five major currencies accepted
  • Multiple e-wallet options

Cons

  • Relatively slow card withdrawal times (2-5 days)
  • Monthly withdrawal limit of £10,000
  • No crypto payment options

The payment setup here has its strengths and weaknesses – some things I really like, others need work. I’ve made several deposits using both Skrill and my Visa card, and I can confirm they process instantly, which is great for getting started quickly.

The lack of fees is a definite plus, and I appreciate having multiple e-wallet options like Skrill and Neteller. When I made withdrawals using Skrill, the money reached my account within 48 hours, though card withdrawals are notably slower, taking up to 5 days.

One thing that might bother high-rollers is the £10,000 monthly withdrawal limit. While this won’t affect most players, it’s worth keeping in mind if you hit a big win. On the currency front, they accept five major currencies including GBP, EUR, and USD, which covers most players’ needs.

Payment Methods Overview

Key DetailsWhat We’ve FoundRating
Number of Payment Methods9 methods🟢
Major Payment TypesCards, E-wallets, Prepaid🟢
Deposit Processing SpeedInstant🟢
Withdrawal Processing SpeedsE-wallets: 24-48h, Cards: 2-5 days🟡
Minimum Deposit£10🟢
Max Withdrawals£10,000 monthly🟡
Transaction FeesNone🟢
Currencies AvailableGBP, AUD, CAD, EUR, USD🟢

Payment Providers Available at Metro Play Casino

  • PaySafeCard
  • Credit Card
  • Delta
  • Ukash
  • Switch
  • MasterCard
  • Skrill
  • Neteller
  • Visa

Customer Support at Metro Play Casino

Pros

  • Multiple support channels available
  • 24/7 live chat support
  • Free UK phone number
  • Comprehensive responsible gambling tools
  • English-speaking support team

Cons

  • Limited phone support hours
  • Email response could be faster
  • No weekend phone support

The support setup here really works well for players – I can always get help when I need it. When I used the live chat feature, I got connected to an agent right away, which was great. The support team speaks English, making communication clear and straightforward.

I called their free UK number during business hours and spoke with a helpful representative, though it’s worth noting that phone support isn’t available 24/7. When I sent an email query, I got a response in about 3 hours, which isn’t bad but could be quicker. The casino also offers solid responsible gambling tools, including stake limits and reality checks.

Customer Support Overview

Key DetailsWhat We’ve FoundRating
Support ChannelsLive Chat, Phone, Email, FAQ/Help Centre🟢
Live Chat Availability24/7🟢
Phone Support+44-800-011-9495, Mon-Fri 9am-5pm🟡
Email Support[email protected], 4 hours🟡
FAQ/Help CentreYes🟢
Responsible Gambling ToolsStake limits, Self-assessment, Reality check, Alerts🟢
Support LanguageENG🟢

Overall Verdict at Metro Play Casino

Pros

  • Licensed by UK Gambling Commission for maximum security
  • Fast e-wallet withdrawals processed within 24-48 hours
  • High 98% average payout rate
  • Popular Microgaming titles like Thunderstruck and Game of Thrones
  • Comprehensive responsible gambling tools including reality checks

Cons

  • Limited to just one software provider (Microgaming)
  • Monthly withdrawal limit of £10,000 may restrict high rollers
  • No live dealer games available

I awarded this casino a score of 68 out of 100 – its secure UK licensing, responsible gambling tools, and efficient payment processing earn it solid marks, though there’s room for improvement. Table game players will appreciate the diverse range of poker, blackjack, and roulette options, while slots enthusiasts have access to premium Microgaming titles.

I found Metro Play Casino to be a reliable option, though it does have some limitations worth noting. The casino’s UK licensing and commitment to player safety immediately caught my attention, with features like reality checks and self-assessment tools showing they take responsible gambling seriously.

The gaming experience is somewhat mixed. While the selection includes many popular Microgaming titles like Thunderstruck and Game of Thrones, being restricted to just one provider does limit variety. That said, the high 98% average payout rate is impressive, and I particularly appreciated the quick e-wallet withdrawal times of 24-48 hours.

Banking options are comprehensive, with all major payment methods accepted including cards, e-wallets, and prepaid options. However, the £10,000 monthly withdrawal limit might frustrate bigger players. For most casual players though, I think Metro Play offers a solid, secure gaming environment – especially if you’re a fan of Microgaming’s extensive catalog.

Frequently Asked Questions About Metro Play Casino

Yes, Metro Play Casino is a fully licensed and regulated online casino operating under UK jurisdiction since 2013.

The casino maintains high security standards and follows strict regulatory requirements. They publish their RTP (Return to Player) rates publicly with an impressive average payout rate of 98%, demonstrating their commitment to transparency and fair gaming practices.

Metro Play Casino offers a comprehensive range of secure payment options including major credit cards, e-wallets, and prepaid solutions.

Players can choose from Visa, MasterCard, Skrill, Neteller, PaySafeCard, Delta, Switch, and Ukash. The casino supports multiple currencies including GBP, EUR, USD, CAD, and AUD, making it convenient for international players.

Withdrawal processing times vary by payment method, with e-wallets being the fastest option at 24-48 hours.

For other methods, debit and credit card withdrawals typically take 2-5 days, bank transfers take 3-7 days, and checks require 14-21 days. The casino has a monthly withdrawal limit of £10,000, with larger amounts paid in monthly installments.

Metro Play Casino offers comprehensive responsible gambling features including stake limits, self-assessment tools, and reality checks.

The platform maintains a satisfactory responsible gambling policy and provides various tools to help players manage their gambling activity effectively. These measures help ensure a safe and controlled gaming environment for all players.

Metro Play Casino features a diverse selection of games powered by Microgaming, including 27 table games and numerous popular slots.

Players can enjoy famous titles such as Book of Oz, Game of Thrones, Jurassic Park, Immortal Romance, and Tomb Raider Secret of the Sword. The casino also offers mobile gaming capabilities, allowing players to enjoy their favorite games on the go.

Yes, Metro Play Casino provides comprehensive customer support through multiple channels, including 24/7 assistance.

Players can reach the support team via UK toll-free phone (0800-011-9495), email ([email protected]), and live chat on the website. The support service is available in English and aims to resolve all player queries promptly and efficiently.