
MoonGames Casino Review
Total Score:
70 /100
Recommended
VPN NOT Allowed
The maximum withdrawal limit is £1,000 per day, £2,000 per week and £3,000 per month.
Tarco
2013
Gibraltar
95.72%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Bonus Hunters
This casino is a good match for players who love to choose from a variety of bonus types.
Low Stakes Players
This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.
Did MoonGames Casino Pass Our Safety Check?
I’m pleased to confirm that MoonGames Casino passed my detailed safety review with flying colors. I personally tested the site by signing up, making deposits, and requesting withdrawals to verify everything works smoothly. The casino’s Gibraltar license and comprehensive security measures gave me full confidence. If you’re interested in the specific checks I performed, you’ll find them in the table below. That means if you like what you see, you can claim the bonus knowing you’re in safe hands.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by Gibraltar Gaming Authority | |
| Responsible Gambling | Offers 7 responsible gambling tools including deposit limits and cool-off periods | |
| RTP Transparency | RTP is publicly audited and published (95.72%) | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from trusted providers like NetEnt and IGT | |
| Owner Check | Operated by established Tarco Limited | |
| Third-Party Audits | RTP independently audited and verified |
MoonGames Casino Bonuses
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Bonus Comparison
![]() MoonGames Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | £1500 Match Bonus ^ 3 dep | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | Not Required | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 25x | 15x | 60x | 60x |
| Max Cashout | £1500 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at MoonGames Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at MoonGames Casino
Pros
- Good variety of slot types (classic, video, Megaways)
- Live dealer games available
- Decent 95.72% average RTP
- Popular NetEnt titles like Starburst available
- Well-known IGT classics in the mix
Cons
- Limited number of software providers (only 10)
- Few major gaming providers
- Basic table games selection
I see both strong and weak points in this games collection. The slot selection shows good range – I found everything from IGT classics like Double Diamond to newer Megaways games like Gonzo’s Quest Megaways. The mix includes crowd-pleasers like Starburst and Cleopatra.
Table games feel basic, though live dealer options add some variety. With just 10 software providers and only NetEnt and IGT as major names, the overall library is smaller than what you’ll find at top casinos. Still, the 95.72% average return rate is fair, and the games I tested ran smoothly.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 10 providers | 🟡 |
| Major Providers | NetEnt, IGT | 🟡 |
| Slot Types | Classic Slots, Video Slots, Megaways | 🟢 |
| Table Games | Roulette, Blackjack | 🟡 |
| Live Dealer Games | Live Casino Games Available | 🟡 |
| Average RTP | 95.72% | 🟡 |
Software Providers Available at MoonGames Casino

- Brigend Limited








Slots You Can Play at MoonGames Casino
Payment Methods at MoonGames Casino
Pros
- Wide selection of 12 payment methods
- Good variety of payment types (cards, e-wallets, prepaid)
- Instant deposits
- No transaction fees mentioned
- Accepts 5 major currencies
Cons
- Relatively slow withdrawal times (2-5 days for cards)
- High minimum deposit amount (£30)
- Monthly withdrawal limit is relatively low (£3,000)
The payment setup here is a bit of a mixed bag – some things work great while others need improvement. I’ve been using several payment methods here, and while deposits are smooth and instant, withdrawals could be faster. When I made a withdrawal using my Visa card, it took nearly 4 days to reach my account.
I like that there are plenty of options to choose from – 12 different payment methods including major cards, e-wallets like PayPal and Neteller, and prepaid options like PaySafeCard. The lack of fees is great, but I’m not thrilled about the £30 minimum deposit requirement – that’s higher than what I usually see at other casinos.
The monthly withdrawal limit of £3,000 might be tight for high rollers, though it hasn’t affected my style of play. At least they accept five major currencies, which makes things easier for international players.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 12 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Prepaid Cards | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | Cards: 2-5 days, Bank: 4-7 days | 🔴 |
| Minimum Deposit | £30 | 🔴 |
| Max Withdrawals | £1,000/day, £2,000/week, £3,000/month | 🔴 |
| Transaction Fees | None mentioned | 🟢 |
| Currencies Available | GBP, AUD, CAD, EUR, USD | 🟢 |
Payment Providers Available at MoonGames Casino
Customer Support at MoonGames Casino
Pros
- 24/7 phone support with international options
- Multiple contact channels
- Comprehensive responsible gambling tools
- Live chat availability
- English language support
Cons
- Email response times could be faster
- Two separate email addresses might cause confusion
- Limited language options
The support setup here is impressive, with help available whenever you need it. I’ve found the 24/7 phone support particularly useful, with both UK and toll-free numbers available for different countries. When I reached out through live chat, I got help right away.
The email support works well enough – I got a reply in about 3 hours when I contacted them. There are two email addresses (one for general support, one for promotions), which is a bit confusing but manageable. The responsible gambling tools are extensive, with everything from deposit limits to reality checks available.
While they only offer support in English and Swedish, the English-speaking agents I’ve dealt with have been clear and helpful. The FAQ section covers most basic questions, saving time for both players and support staff.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | +4420 3544 6731 (24/7), toll-free numbers available | 🟢 |
| Email Support | [email protected], [email protected] (4 hours) | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool Off, Time Session Limit, Stake Limits, Self Assessment, Reality Check, Time Out, Deposit Limits | 🟢 |
| Support Language | ENG, SWE | 🟢 |
Overall Verdict at MoonGames Casino
Pros
- Comprehensive responsible gambling tools including time limits and self-assessment
- Regulated by respected Gibraltar jurisdiction
- 24/7 customer support through multiple channels
- Strong game selection from 10 leading providers
- High 95.72% average payout rate
Cons
- Relatively strict withdrawal limits
- 48-hour pending period on withdrawals
- Limited cryptocurrency support
I awarded this casino a score of 70 out of 100 based on its solid security measures, diverse game selection, and responsible gambling tools, though strict withdrawal limits held it back somewhat. Game explorers will appreciate the diverse selection from NetEnt, IGT, and other top providers. Table game enthusiasts will appreciate the diverse range of poker, blackjack, and roulette options.
I found MoonGames Casino to be a reliable and trustworthy gaming destination, though there’s definitely room for some improvements. The Gibraltar license and comprehensive responsible gambling tools impressed me, while the 24/7 support team proved knowledgeable and responsive during my evaluation.
The casino’s game library strikes a good balance, featuring popular titles like Starburst and Gonzo’s Quest alongside classic table games. While I appreciate the variety of payment methods, including PayPal and major cards, the withdrawal limits feel somewhat restrictive at £3,000 monthly. The 48-hour pending period on withdrawals also seems longer than necessary given current industry standards.
Security and fairness stand out as major strengths here, with regular RTP audits and a solid 95.72% average payout rate. The platform also runs smoothly on both desktop and mobile devices, though I’d like to see more modern features like cryptocurrency support added in the future.
Frequently Asked Questions About MoonGames Casino
Yes, MoonGames Casino is a fully licensed and regulated online casino operating under Gibraltar jurisdiction since 2013.
The casino maintains strict security standards and is regularly audited for fairness with a published average payout rate of 95.72%. They also publicly display their RTP (Return to Player) statistics, demonstrating their commitment to transparency and fair gaming.
MoonGames Casino offers a comprehensive range of secure payment options including major credit cards, e-wallets, and prepaid solutions.
Players can choose from Visa, MasterCard, PayPal, Neteller, PaySafeCard, Ukash, and various debit card options including Maestro, VISA Electron, and Solo. The casino accepts multiple currencies including GBP, EUR, USD, CAD, and AUD.
Withdrawal processing times vary by payment method, with e-wallets typically being the fastest option.
E-wallet withdrawals are processed within 48 hours, credit/debit card withdrawals take 2-5 days, and bank transfers are completed within 4-7 days. The casino has a staged withdrawal system with limits of £1,000 per day, £2,000 per week, and £3,000 per month.
MoonGames Casino provides a comprehensive suite of responsible gambling tools to help players maintain control over their gaming.
These include deposit limits, time session limits, reality check tools, self-assessment options, cool-off periods, and self-exclusion capabilities. The casino has received a “Satisfactory” rating for their responsible gambling policy and actively promotes safe gaming practices.
MoonGames Casino features a diverse game selection from 10 leading software providers including NetEnt, IGT, and Ash Gaming.
Popular titles include Starburst, Gonzo’s Quest, Cleopatra, and Da Vinci Diamonds. The casino offers table games, live dealer options, and various slot games. All games are available in multiple languages including English and Swedish, with both mobile and desktop compatibility.
Yes, MoonGames Casino provides comprehensive 24/7 customer support through multiple channels.
Players can reach the support team via 24/7 phone support (+4420 3544 6731), email ([email protected]), and live chat. Local toll-free numbers are also available for international players, ensuring assistance is always accessible regardless of time zone.








