
Secret Slots Casino Review
Total Score:
41 /100
Marginally Recommended
VPN NOT Allowed
The maximum withdrawal limit is £1,000 per day, £2,000 per week, and £10,000 per month.
Cassava Enterprises
2014
Gibraltar, United Kingdom
97.12%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Low Stakes Players
This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.
Progressive Jackpot Chasers
This casino is ideal for players who want to chase enormous, life-changing payouts, offering progressive jackpot slots from top providers.
Did Secret Slots Casino Pass Our Safety Check?
I’ve thoroughly checked Secret Slots Casino’s safety features, and it passed all my tests. I personally created an account, made test withdrawals, and verified its UK license and game fairness certifications. The table below shows everything I checked and the evidence I found, so if you like the bonus they’re offering, you can claim it with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by UK Gambling Commission | |
| Responsible Gambling | Features stake limits, self-assessment, and reality check tools | |
| RTP Transparency | 97.12% RTP publicly audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Games from trusted providers like NetEnt and IGT | |
| Owner Check | Operated by established Cassava Enterprises | |
| Third-Party Audits | Independent RTP auditing confirmed |
Secret Slots Casino Bonuses
Match Bonuses
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Bonus Comparison
![]() Secret Slots Casino This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | £25 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | PLAYNOW | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 30x | 15x | 60x | 60x |
| Max Cashout | £25 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Secret Slots Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Secret Slots Casino
Pros
- High average RTP of 97.12%
- Good variety of slot types
- Popular NetEnt titles available
- Both classic and Megaways games offered
- Progressive jackpots included
Cons
- Very limited software provider selection
- No live dealer games
- Basic table game selection only
I can see both strengths and weaknesses in this games collection. The slot selection shows promise, with popular NetEnt games like Starburst and Gonzo’s Quest leading the way. I found some good variety here, including Megaways titles and progressive jackpots like Divine Fortune.
The high RTP of 97.12% is a real bright spot, but the casino falls short in other areas. Having just five software providers limits the overall game variety, and the table game selection is basic at best. The complete lack of live dealer games is disappointing for players who enjoy that experience.
For slot fans, there’s enough here to keep things interesting, especially with IGT classics like Cleopatra in the mix. But if you’re looking for a full-service casino with extensive table games and live dealer options, you’ll need to look elsewhere.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 5 providers | 🔴 |
| Major Providers | NetEnt | 🔴 |
| Slot Types | Video Slots, Megaways, Progressive Jackpots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat | 🟡 |
| Live Dealer Games | None available | 🔴 |
| Average RTP | 97.12% | 🟢 |
Software Providers Available at Secret Slots Casino
Slots You Can Play at Secret Slots Casino
Payment Methods at Secret Slots Casino
Pros
- Wide selection of 9 payment methods
- Instant deposits across most methods
- No transaction fees
- Five major currencies accepted
- Multiple e-wallet options available
Cons
- Slow withdrawal times (4-7 days for cards)
- Relatively low monthly withdrawal limit (£10,000)
- Minimum deposit could be lower
The payment setup at Secret Slots has its strengths and weaknesses. I’ve found the deposit process to be quick and hassle-free – when I used PayPal to fund my account, the money showed up instantly. The range of payment options is solid, with everything from regular cards to e-wallets.
The withdrawal process is where things get a bit frustrating. I tried withdrawing using my Visa card, and it took nearly a week for the money to reach my account. That’s slower than what I’d expect from a modern casino. The £10,000 monthly withdrawal limit might also be tight for high rollers.
On the plus side, I didn’t run into any hidden fees, and being able to use five different currencies makes things convenient for international players. The £10 minimum deposit is reasonable, though not the lowest I’ve seen.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 9 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Prepaid Cards | 🟢 |
| Deposit Processing Speed | Instant for most methods | 🟢 |
| Withdrawal Processing Speeds | 4-7 days for cards, 4-5 days for e-wallets | 🔴 |
| Minimum Deposit | £10 | 🟡 |
| Max Withdrawals | £1,000/day, £2,000/week, £10,000/month | 🔴 |
| Transaction Fees | None | 🟢 |
| Currencies Available | GBP, AUD, CAD, EUR, USD | 🟢 |
Payment Providers Available at Secret Slots Casino
Customer Support at Secret Slots Casino
Pros
- Multiple support channels to choose from
- Free UK phone number provided
- Comprehensive responsible gambling tools
- English-language support available
- Live chat for immediate assistance
Cons
- Limited phone support hours
- Email responses not particularly quick
- Some support details aren’t clearly specified
The customer support setup has its strengths and weaknesses. During my interactions with the casino, I found the live chat feature particularly useful for getting quick answers. The support team was responsive, though not outstanding.
When I called their toll-free UK number (0-800-051-6412) during business hours, I got through to a representative without much wait. I also tested their email support, sending a query to [email protected] – it took about 3 hours to get a response, which is decent but not exceptional.
One thing I appreciate is their comprehensive responsible gambling tools, including self-exclusion and reality checks. While the basics are covered well enough, there’s room for improvement in terms of support hours and response times.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Phone, Email, Contact Form | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | 0-800-051-6412, Mon-Fri 9am-5pm | 🟡 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Self-exclusion, Stake limits, Reality check, Self-assessment | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Secret Slots Casino
Pros
- Licensed by the UK Gambling Commission
- Diverse game selection from 5 major providers
- Multiple secure payment methods available
- 97.12% average payout rate
- 24/7 customer support via phone and live chat
Cons
- Long withdrawal processing times of up to 5 days
- Missing several crucial responsible gambling tools
- Limited selection of table games (only 12 available)
I awarded this casino a score of 41 out of 100 – while it offers some positives like UK licensing and strong game providers, it falls short in several crucial areas including withdrawal speed and responsible gambling features. Table game enthusiasts should look elsewhere, though slot players might find enough to keep them interested with popular titles from NetEnt and IGT.
I have serious reservations about recommending Secret Slots Casino. While their UK license provides some reassurance, I found too many gaps in their overall service to feel confident about the player experience. The withdrawal times of up to 5 days are particularly concerning, especially when faster options are standard at many other casinos.
The gaming selection presents a mixed picture. While they offer popular slots from respected providers like NetEnt and IGT, including hits like Starburst and Gonzo’s Quest, the table game selection is disappointingly thin with just 12 options. The 97.12% average payout rate is decent, but this alone doesn’t offset the other limitations I encountered.
What truly concerns me is the incomplete responsible gambling toolkit. While they do offer some basic features like stake limits and reality checks, they’re missing crucial tools like deposit limits and cool-off periods that I consider essential for player protection. This, combined with the slower withdrawal processing, suggests that player convenience and safety aren’t given the priority they deserve.
Frequently Asked Questions About Secret Slots Casino
Secret Slots Casino is fully regulated and licensed by the United Kingdom Gambling Commission, ensuring a safe and secure gaming environment.
The casino implements strict security measures and operates under Cassava Enterprises, a well-established operator in the online gaming industry since 2014. They maintain transparent operations with publicly audited RTP rates averaging 97.12% and adhere to all regulatory requirements.
Secret Slots Casino offers multiple secure payment options including PayPal, Visa, MasterCard, Neteller, PaySafeCard, and EntroPay.
Each payment method features instant deposits, with a minimum deposit amount of £10 for most options. The casino accepts major currencies including GBP, EUR, USD, CAD, and AUD, making it convenient for international players.
Withdrawal processing times vary by method, with e-wallets like PayPal typically taking 24-120 hours, while card withdrawals can take 3-7 days.
The casino has a staged withdrawal system with limits of £1,000 per day, £2,000 per week, and £10,000 per month. All withdrawal requests have a pending period of 48-72 hours during which transactions can be reversed.
Secret Slots Casino offers comprehensive responsible gambling features including self-exclusion, stake limits, and reality check tools.
Players can access self-assessment tools and set various limits to maintain control over their gaming activity. The casino maintains a satisfactory responsible gambling policy and provides links to professional help organizations for those who need additional support.
Secret Slots Casino features a diverse game selection from five leading software providers including NetEnt, IGT, WMS, Amaya, and Dragonfish.
Popular titles include NetEnt’s Starburst and Gonzo’s Quest, IGT’s Cleopatra and Da Vinci Diamonds, plus a selection of 12 table games and video poker options. The casino offers both desktop and mobile gaming platforms for convenient access.
Secret Slots Casino provides 24/7 customer support through multiple channels including live chat, email, and a toll-free UK phone number (0-800-051-6412).
Players can contact the support team at [email protected] or use the online contact form for assistance. The support service is available in English and handles all account-related queries, technical issues, and general assistance.








