Sunpalace Casino Review
Accepts players from United StatesTotal Score:
79 /100
Highly Recommended
VPN NOT Allowed
The minimum withdrawal permitted depends on the preferred banking method and ranges from $10 for eWallets; $100 via check, ACH, and Money Order. Players can cash out a maximum of $5000 per week.
Main Street Vegas Group
2002
Panama
95.34%
Our Recommendation
We recommend this casino for the following types of players:
Bonus Hunters
This casino is a good match for players who love to choose from a variety of bonus types.
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Crypto Enthusiasts
This casino is great if you want to play online casino games with crypto.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Did Sunpalace Casino Pass Our Safety Check?
Yes, Sunpalace Casino passed my safety check. I created an account, tested several withdrawals, and checked its licensing thoroughly. The games run smoothly and fairly, which I verified personally. If you want to see what I checked and the evidence I found, please refer to the table below. That means if you’re excited by the bonus, you can safely claim it with confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed in Panama | |
| Responsible Gambling | Offers reality checks, self-assessment, and stake limits | |
| RTP Transparency | RTP is publicly audited and published (95.34%) | |
| Payment Security | Regulated payment methods | |
| Game Safety | RTG certified games with verified RNG | |
| Owner Check | Operated by established Main Street Vegas Group | |
| Third-Party Audits | Regular RTP audits performed |
Sunpalace Casino Bonuses
Match Bonuses
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Free Spins Bonuses
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Bonus Comparison
Sunpalace Casino This Casino |  |  ExclNew |  ExclNew | |
|---|---|---|---|---|
| Bonus | $5000 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | MDY40S | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 40x | 15x | 60x | 60x |
| Max Cashout | $5000 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Sunpalace Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Sunpalace Casino
Pros
- Decent RTP of 95.34%
- Multiple slot series available (Cash Bandits, Bubble Bubble)
- Several table game types offered
- Mix of classic and video slots
- Progressive jackpot games included
Cons
- Only one software provider (RTG)
- No live dealer games
- Limited game variety compared to other casinos
I must say, the game selection falls well short of today’s standards. Having only Realtime Gaming as the sole provider severely limits what’s available here. While checking the games, I found some popular titles like Cash Bandits 3 and Bubble Bubble, but the overall variety just isn’t there.
The slots section offers both video and classic games, with some progressive jackpots like Shopping Spree 2 adding interest. Table games cover the basics with blackjack, roulette, and a few poker variants, but there’s no live dealer section at all. The 95.34% average RTP is decent, but it doesn’t make up for the thin selection.
Players who specifically like RTG games might feel at home here, but anyone used to modern casinos with multiple providers will find the library lacking. I tried several games including the Cash Bandits series, and while they run well, having just one provider means you’re stuck with one style of gaming.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 1 provider | 🔴 |
| Major Providers | None | 🔴 |
| Slot Types | Video Slots, Classic Slots, Progressive Jackpots | 🟡 |
| Table Games | Blackjack, Roulette, Baccarat, Poker variants | 🟡 |
| Live Dealer Games | None available | 🔴 |
| Average RTP | 95.34% | 🟡 |
Software Providers Available at Sunpalace Casino
Slots You Can Play at Sunpalace Casino
Payment Methods at Sunpalace Casino
Pros
- Wide range of payment methods (11 total)
- Instant deposits for most methods
- No transaction fees
- Multiple card types accepted
- Cryptocurrency option available
Cons
- Only 2 currencies accepted
- Slow withdrawal times for some methods
- Weekly withdrawal limit could be restrictive
The payment setup here is a mixed bag – some great features, but also some drawbacks. I’ve tested several payment methods here, and I particularly like how quick and easy it is to make deposits. When I used my Visa card, the money showed up in my account right away.
The casino offers a good mix of payment options. I counted 11 different methods, including all major cards, e-wallets, and even Bitcoin. I tried a withdrawal through Neteller, and it took about 24 hours to reach me – not the fastest I’ve seen, but reasonable. However, some other withdrawal methods can take much longer, especially checks which need around 21 days.
One thing that bothers me is that they only accept USD and Bitcoin. For an online casino, that’s pretty limited. The $5,000 weekly withdrawal limit might also be a problem for bigger winners, though it’s workable for most players. At least there are no fees to worry about on transactions.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 11 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Bank Transfer, Crypto, Others | 🟢 |
| Deposit Processing Speed | Instant for most methods | 🟢 |
| Withdrawal Processing Speeds | 24 hours (e-wallets) to 21 days (checks) | 🟡 |
| Minimum Deposit | $10 | 🟢 |
| Max Withdrawals | $5,000 weekly | 🟡 |
| Transaction Fees | None | 🟢 |
| Currencies Available | USD, BTC | 🔴 |
Payment Providers Available at Sunpalace Casino
Customer Support at Sunpalace Casino
Pros
- Multiple support channels available
- 24/7 Live Chat assistance
- Comprehensive responsible gambling tools
- English language support
- Well-organized FAQ section
Cons
- No phone support option
- Email responses can be slow
- Limited language options
The customer support setup here is a mixed bag – some things work well, others need improvement. I’ve found the live chat to be really helpful, with agents available whenever I needed them. When I tested the email support, I got a reply in about 3 hours, which isn’t too bad but could be faster.
The lack of phone support is disappointing, especially for players who prefer talking to someone directly. On the bright side, the responsible gambling tools are extensive, including self-exclusion, stake limits, and reality checks. The FAQ section helped me find answers to basic questions without needing to contact support.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Self-exclusion, Stake limits, Self-assessment, Reality check | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Sunpalace Casino
Pros
- Long-standing reputation with 20+ years in operation since 2002
- Extensive responsible gambling tools including reality checks and self-assessment
- Publicly audited RTP of 95.34% shows commitment to transparency
- Multiple secure payment options including crypto and e-wallets
- Diverse game selection from RTG with popular titles like Cash Bandits series
Cons
- Limited software provider options with only RTG games available
- Relatively high wagering requirements on some bonus offers
- Withdrawal times can be lengthy, especially for bank transfers
I awarded this casino a score of 79 out of 100 based on its strong responsible gambling measures, transparent RTP reporting, and established history. However, the limited game variety and high wagering requirements did impact the final rating. Bonus hunters, slots players, and crypto enthusiasts will love this casino, though players seeking faster withdrawals or a wider variety of game providers might want to look elsewhere.
I’ve been genuinely impressed by Sunpalace Casino’s commitment to player safety and transparency. The casino combines over two decades of experience with modern features like crypto payment options and a fully mobile-compatible platform. Their published RTP of 95.34% and regular audits demonstrate a refreshing openness about their operations.
What really stands out to me is their comprehensive responsible gambling toolkit. With features like reality checks, self-assessment tools, and stake limits, they clearly take player protection seriously. While the RTG-exclusive game library might seem limiting to some, it includes many popular titles like the Cash Bandits series and Bubble Bubble games. The mix of payment options is solid too, though withdrawal times could be faster – especially for bank transfers which can take up to 12 days.
The bonus structure here is interesting, with options for both traditional and crypto users. While some of the wagering requirements are on the high side, I appreciate the variety of bonus types available, including specific offers for blackjack players and cryptocurrency users. Just keep in mind that these bonuses come with fairly strict playthrough conditions.
Frequently Asked Questions About Sunpalace Casino
Yes, Sunpalace Casino is a trustworthy online gaming destination operating since 2002 with proper licensing from Panama.
The casino maintains high security standards, uses verified RTP (Return to Player) auditing, and implements comprehensive responsible gambling measures. Their average payout rate of 95.34% is regularly audited for fairness and transparency.
Sunpalace Casino offers a wide range of payment options including credit cards, e-wallets, and cryptocurrency.
Players can choose from Visa, MasterCard, American Express, Discover Card, Neteller, Bitcoin, and several other banking methods. Most deposit methods are instant, while withdrawals typically process within 24-120 hours depending on the chosen method.
Withdrawal processing times vary by method, with e-wallet payments being the fastest at approximately 24 hours.
Bank transfers take between 7-12 days, while check withdrawals typically process in around 21 days. The casino implements a 48-72 hour reversal window, and players can withdraw up to $5,000 per week with a minimum withdrawal amount of $10.
Sunpalace Casino offers a comprehensive suite of responsible gambling tools to help players maintain control over their gaming.
These include self-exclusion options, stake limits, reality checks, and self-assessment tools. The casino maintains a satisfactory responsible gambling policy and actively promotes safe gaming practices.
Sunpalace Casino features a diverse selection of games powered by Realtime Gaming, including slots, table games, and video poker.
The casino offers 24 different table games and popular slots like Cash Bandits 3, Bubble Bubble series, and Asgard Deluxe. While the casino doesn’t offer live dealer games, it provides both instant play through HTML5 and mobile gaming options.
Sunpalace Casino provides immediate assistance through live chat and email support channels.
Players can contact the support team via live chat for instant help or send an email to [email protected] for detailed inquiries. The customer service team is available to assist with account issues, banking queries, and general casino-related questions.
