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Casino Heroes Review
Players from United States not allowedTotal Score:
80 /100
Highly Recommended
VPN NOT Allowed
The maximum withdrawal limit is €20,000 per month.
Hero Gaming Ltd. (1)
2014
Malta
96.41%
Our Recommendation
We recommend this casino for the following types of players:
Responsible Gamblers
This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
Fast Payout Seekers
This casino is a perfect match for anyone who values fast payouts that process within 24 hours.
Did Casino Heroes Pass Our Safety Check?
In my thorough review of Casino Heroes, I found it to be extremely secure. I created an account, tested the withdrawal system, and verified both the Malta gaming license and RNG certifications personally. The table below shows all my safety checks in detail, so if you like what you see with the bonus offers, you can claim them knowing you’re in safe hands.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by Malta Gaming Authority | |
| Responsible Gambling | Full suite of 10 responsible gambling tools | |
| RTP Transparency | 96.41% RTP publicly audited | |
| Payment Security | Regulated payment methods | |
| Game Safety | Certified RNG with top providers like NetEnt and Microgaming | |
| Owner Check | Operated by established Hero Gaming Ltd since 2014 | |
| Third-Party Audits | Independent RTP audits published |
Casino Heroes Bonuses
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Bonus Comparison
Casino Heroes This Casino |  |  ExclNew |  ExclNew | |
|---|---|---|---|---|
| Bonus | €50 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | Not Required | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 40x | 15x | 60x | 60x |
| Max Cashout | €50 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Casino Heroes? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Casino Heroes
Pros
- Excellent mix of major software providers
- High 96.41% average RTP
- Strong live dealer games from Evolution
- Good variety of slot types including Megaways
- Quality table game selection from multiple providers
Cons
- Limited total number of software providers
- Some newer providers missing
- Could use more jackpot options
I truly believe players will be impressed with the game selection here. The casino has partnered with six major providers including NetEnt, Microgaming, and Evolution Gaming, ensuring a solid game variety. I’ve tried several popular titles like Gonzo’s Quest Megaways and Book of Dead, and they run smoothly.
The slot selection covers all bases with classic, video, Megaways, and jackpot games. I particularly like that they offer Evolution’s live dealer games, which include all the popular table games and game shows. The 96.41% average RTP is notably high, giving players better value for their money.
While the total provider count of ten is somewhat modest, the quality makes up for it. I found all the essential game types well covered, though they could add more jackpot options to strengthen that category.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 10 providers | 🟡 |
| Major Providers | NetEnt, Microgaming, Play’n GO, Yggdrasil, Quickspin, Evolution Gaming | 🟢 |
| Slot Types | Classic Slots, Video Slots, Megaways, Jackpot Slots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker variants | 🟢 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat, Live Game Shows | 🟢 |
| Average RTP | 96.41% | 🟢 |
Software Providers Available at Casino Heroes
Slots You Can Play at Casino Heroes
Payment Methods at Casino Heroes
Pros
- Wide selection of 10 payment methods
- All major payment types covered
- No transaction fees
- Instant deposits
- High monthly withdrawal limit (€20,000)
Cons
- Card withdrawals take 3-5 days
- Bank transfers take 2-3 days
- No crypto payment options
The payment setup at Casino Heroes really works well for me. With 10 different ways to move money around, I’ve never had trouble making deposits or withdrawals. I mostly use Skrill for my transactions because it’s instant for deposits, and I usually get my withdrawals within 24 hours.
The best thing is that there are no fees for any payment method. I’ve tried both card deposits and e-wallet options, and while deposits are always instant, withdrawal times do vary. When I used my Visa card to withdraw, it took about 4 days to reach my account – not the fastest, but still reliable.
One thing I really like is the €20,000 monthly withdrawal limit, which is plenty for most players. The minimum €10 deposit is also reasonable and matches what most good casinos offer these days.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 10 methods | 🟢 |
| Major Payment Types | Cards, E-wallets, Bank Transfer, Digital Solutions | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24h / Cards: 3-5 days / Bank: 2-3 days | 🟡 |
| Minimum Deposit | €10 | 🟢 |
| Max Withdrawals | €20,000 monthly | 🟢 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, GBP, NOK, SEK, USD | 🟢 |
Payment Providers Available at Casino Heroes
- EcoPayz (now Payz)
Customer Support at Casino Heroes
Pros
- 24/7 Live Chat support
- Multiple support channels
- Comprehensive responsible gambling tools
- English language support
- Helpful FAQ section
Cons
- No phone support available
- Email responses can take several hours
- Limited contact options overall
The support setup here has its strengths and weaknesses. During my tests, I found the live chat team quick to respond and helpful with my questions. The 24/7 availability is a big plus, especially for players who need help outside regular hours.
When I emailed support, I got an answer in about 3 hours – not the fastest I’ve seen, but acceptable. The lack of phone support is disappointing, though. Sometimes you just want to talk to someone directly, and that’s not an option here.
One bright spot is their responsible gambling tools. They offer several options including cool-off periods and self-exclusion. The FAQ section covers most common issues, which helped me find answers to basic questions without needing to contact support.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Cool-off, Self-exclusion, Policy tools | 🟢 |
| Support Language | ENG | 🟢 |
Overall Verdict at Casino Heroes
Pros
- Licensed by Malta Gaming Authority with strong regulatory compliance
- Comprehensive responsible gambling tools including deposit limits and self-exclusion
- Excellent game selection from 10 major software providers
- Fast withdrawal processing within 24 hours for e-wallets
- High average payout rate of 96.41%
Cons
- Monthly withdrawal limit capped at €20,000
- Bonus wagering requirements are on the higher side
- No cryptocurrency payment options available
I awarded this casino a score of 80 out of 100 based on its solid licensing, game variety, and responsible gambling measures. While the withdrawal limits and bonus terms could be more generous, the overall package is quite strong. Game explorers will appreciate the diverse selection from a large number of software providers, while responsible gamblers will find peace of mind here thanks to robust self-exclusion and cooling-off tools.
I found Casino Heroes to be a trustworthy and well-rounded gaming destination. The Malta license provides a solid foundation for player protection, while the comprehensive suite of responsible gambling tools shows a genuine commitment to player welfare. The casino’s selection of games from top providers like NetEnt, Microgaming, and Evolution Gaming ensures plenty of quality entertainment options.
What really impressed me was the combination of fast withdrawal processing and high average payout rates. While the €20,000 monthly withdrawal limit might frustrate high rollers, most players will find the payment terms fair and processing times reasonable. The casino also maintains good transparency by publishing their RTP figures and having them independently audited.
Frequently Asked Questions About Casino Heroes
Yes, Casino Heroes is a fully licensed and regulated online casino operating under a Malta Gaming Authority license since 2014.
The casino maintains high security standards with advanced encryption technology and follows strict regulatory requirements. They also regularly undergo RTP audits and publish their payout rates, maintaining an average payout percentage of 96.41%.
Withdrawal processing times vary by payment method, with e-wallets being the fastest option at approximately 24 hours.
Bank transfers typically take 2-3 days, while credit/debit card withdrawals can take 3-5 days. The casino has a monthly withdrawal limit of €20,000, with a minimum withdrawal amount of €10.
Casino Heroes provides a comprehensive suite of responsible gambling tools to help players maintain control over their gaming activities.
These include deposit limits, time session limits, reality checks, profit/loss tracking, self-assessment tools, and a cooling-off period option. Players can also set wager limits and access self-exclusion programs when needed.
Casino Heroes features games from 10 leading software providers, including industry giants NetEnt, Microgaming, and Evolution Gaming.
The casino’s library includes popular titles like Starburst, Gonzo’s Quest, Book of Dead, and numerous other slots, plus 48 table games and a live casino section. Players can enjoy games from providers such as Play’n GO, Yggdrasil Gaming, Quickspin, and others.
Casino Heroes accepts a wide range of secure payment methods, including major credit cards (Visa, MasterCard) and popular e-wallets.
Available payment options include Neteller, Skrill, EcoPayz, Trustly, Zimpler, and bank transfers. The casino supports multiple currencies including EUR, GBP, NOK, SEK, and USD for convenient transactions.
Casino Heroes offers immediate assistance through their live chat service and email support system.
Players can reach the support team via email at [email protected] or use the live chat feature for real-time assistance. Support is available in multiple languages, including English, Finnish, German, Norwegian, and Swedish.
