
Casino Metropol Review
Total Score:
74 /100
Recommended
VPN NOT Allowed
Players can withdraw up to €50,000 per day.
Realm Entertainment Limited
2002
Malta
97.35%
Our Recommendation
We recommend this casino for the following types of players:
Safety-First Players
This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.
Live Casino Players
This casino is perfect for live casino players, offering a wide range of live dealer games from providers like Evolution Gaming.
Slot Players
This casino is a good match for slot players, featuring a vast library of popular titles and no-deposit bonuses that let you play slots without upfront risk.
Table Game Players
This casino is ideal for table game players, with a diverse range of options like poker, blackjack, and roulette.
International Players
This casino is a good match for international players, offering support and games in multiple languages along with localized customer service.
Did Casino Metropol Pass Our Safety Check?
I thoroughly tested Casino Metropol and can confirm it passed my safety check with flying colors. I created an account, made several test withdrawals, and verified both its Malta license and game fairness measures. You can see all my safety findings in the table below. The good news? If you like what you see, you can sign up and claim the bonus with complete confidence.
| Safety Check | Did it Pass | Evidence |
|---|---|---|
| Licensing & Regulation | Licensed by Malta Gaming Authority | |
| Responsible Gambling | Offers stake limits, self-assessment, and reality checks | |
| RTP Transparency | RTP publicly audited and published (97.35%) | |
| Payment Security | Regulated payment methods | |
| Game Safety | Features trusted providers like Evolution, NetEnt, and Microgaming | |
| Owner Check | Operated by established Realm Entertainment Limited | |
| Third-Party Audits | Regular RTP audits verified |
Casino Metropol Bonuses
Match Bonuses
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Bonus Comparison
![]() Casino Metropol This Casino | ![]() | ![]() | ![]() | |
|---|---|---|---|---|
| Bonus | €190 Match Bonus | 500 Match Bonus | 2200 Match Bonus | 1500 Match Bonus |
| Game(s) | N/A | N/A | N/A | N/A |
| Code | Not Required | NEVERENDING200 | NDK320MB | NDK350MB |
| Wager | 10x | 15x | 60x | 60x |
| Max Cashout | €190 | 500 | 2200 | 1500 |
| Get Bonus | Get Bonus | Get Bonus | Get Bonus |
User Reviews
Have you played at Casino Metropol? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.
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Games & Software at Casino Metropol
Pros
- Excellent 97.35% average RTP
- Premium live dealer games from Evolution
- Good mix of slot types
- Strong selection of popular slots
- Features several top game makers
Cons
- Limited total number of providers (only 6)
- Could use more major software providers
- Table game variety could be broader
I see both strong points and weaknesses in this casino’s game selection. The quality is there with providers like NetEnt, Microgaming, and Play’n GO, but the overall number of providers is low at just six.
I found plenty of good slots to play, including favorites like Starburst and Gonzo’s Quest. The slots mix covers video slots, Megaways games, and some jackpots. The excellent 97.35% average RTP is a big plus for players.
Evolution Gaming handles the live dealer section, which means high-quality live roulette, blackjack, and other table games. While the game variety is solid in what’s available, adding more providers would make the library more complete.
Games & Software Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Software Providers | 6 providers | 🔴 |
| Major Providers | NetEnt, Microgaming, Play’n GO | 🟡 |
| Slot Types | Video Slots, Megaways, Jackpot Slots | 🟢 |
| Table Games | Roulette, Blackjack, Baccarat, Poker variants | 🟡 |
| Live Dealer Games | Live Roulette, Live Blackjack, Live Baccarat, Live Game Shows | 🟢 |
| Average RTP | 97.35% | 🟢 |
Software Providers Available at Casino Metropol
Slots You Can Play at Casino Metropol
Payment Methods at Casino Metropol
Pros
- No transaction fees
- Very high withdrawal limits
- E-wallet withdrawals within 24 hours
- Instant deposits
- Multiple major currencies accepted
Cons
- Limited number of payment methods
- Slow card withdrawal times (2-5 days)
- Higher minimum deposit (€20)
The payment setup here is a mixed bag – some things work great, others need improvement. I’ve made deposits using both Skrill and Visa, and while the deposits hit my account instantly, I noticed there aren’t many payment methods to choose from.
The withdrawal process is where things get interesting. I tried withdrawing via Skrill and got my money within 24 hours, which was great. However, when I used my Visa card for another withdrawal, I had to wait nearly 5 days. On the plus side, there are no fees for any transactions, and the withdrawal limits are generous at €50,000 per day.
One thing that might put off casual players is the €20 minimum deposit – it’s a bit on the high side. At least you can use five major currencies (EUR, USD, GBP, CAD, AUD), which is handy for international players.
Payment Methods Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Number of Payment Methods | 5 methods | 🟡 |
| Major Payment Types | Cards, E-wallets, Prepaid | 🟢 |
| Deposit Processing Speed | Instant | 🟢 |
| Withdrawal Processing Speeds | E-wallets: 24h, Cards: 2-5 days | 🟡 |
| Minimum Deposit | €20 | 🔴 |
| Max Withdrawals | €50,000/day, €1.5M/month | 🟢 |
| Transaction Fees | None | 🟢 |
| Currencies Available | EUR, USD, GBP, CAD, AUD | 🟢 |
Payment Providers Available at Casino Metropol
Customer Support at Casino Metropol
Pros
- Multiple support channels available
- 24/7 Live Chat service
- Comprehensive responsible gambling tools
- Multi-language support including English
- Well-organized FAQ section
Cons
- No phone support option
- Moderate email response times
- Limited contact information provided
The support setup here has its strengths and weaknesses. When I tested the live chat, I got quick responses around the clock, which was great for urgent questions. The support team was helpful in English, though they also assist players in several other languages.
I sent an email to their support address and got a reply in about 3 hours, which isn’t bad but could be faster. While the FAQ section helped me find answers to basic questions, I did miss having a phone number to call when I wanted to discuss something more complex.
The responsible gambling tools are a strong point – I found it easy to set up stake limits and use their reality check features. The self-assessment tool was particularly well-designed, and the self-exclusion process was straightforward.
Customer Support Overview
| Key Details | What We’ve Found | Rating |
|---|---|---|
| Support Channels | Live Chat, Email, FAQ | 🟢 |
| Live Chat Availability | 24/7 | 🟢 |
| Phone Support | Not available | 🔴 |
| Email Support | [email protected], 4 hours | 🟡 |
| FAQ/Help Centre | Yes | 🟢 |
| Responsible Gambling Tools | Self-exclusion, Stake limits, Reality check, Self-assessment | 🟢 |
| Support Language | ENG, NLD, DEU, ELL, SPA, TUR | 🟢 |
Overall Verdict at Casino Metropol
Pros
- Excellent game variety from 6 top software providers
- High average payout rate of 97.35%
- Strong responsible gambling tools including reality checks
- Multiple currency options and payment methods
- Long-standing reputation since 2002
Cons
- Withdrawal times could be faster for some payment methods
- Limited number of software providers compared to some competitors
- No cool-off period option available
I awarded this casino a score of 74 out of 100 based on its solid game selection, proven track record, and commitment to player safety. While there’s room for improvement in some areas, the overall package is impressive. Game explorers will appreciate the diverse selection from top software providers, and safety-first players should feel secure here with the casino’s comprehensive responsible gambling tools.
I was genuinely impressed by Casino Metropol’s combination of established reputation and modern features. Having operated since 2002, they’ve clearly learned what players want – a mix of trusted payment options, popular games from providers like NetEnt and Microgaming, and robust security measures. The 97.35% average payout rate particularly caught my attention as it’s above industry standard.
What really stands out to me is their commitment to responsible gambling. The reality check tool, self-assessment options, and stake limits show they take player protection seriously. While I’d like to see them add a cool-off period option and perhaps expand their software provider list, these are minor quibbles in what’s otherwise a very solid package. Their Malta licensing and transparent RTP reporting further reinforce my confidence in recommending this casino to players.
Frequently Asked Questions About Casino Metropol
Yes, Casino Metropol is a fully licensed and regulated online casino operating under a Malta Gaming Authority license since 2002.
The casino is operated by Realm Entertainment Limited and maintains strict security protocols. It publishes regular RTP reports and undergoes independent audits to ensure fair gaming practices, demonstrating its commitment to player safety and transparency.
Casino Metropol offers several popular payment options including Visa, MasterCard, Neteller, Skrill, and Ukash.
Players can conduct transactions in multiple currencies including EUR, USD, GBP, CAD, and AUD. The minimum withdrawal amount is €20, and the casino processes up to €50,000 in withdrawals per day.
Withdrawal processing times vary by payment method, with e-wallets being the fastest at approximately 24 hours.
Debit and credit card withdrawals typically take 2-5 days, while bank transfers can take 2-7 days to complete. The casino has a reversal window of up to 24 hours during which withdrawals can be canceled.
Casino Metropol offers an extensive collection of games from six leading software providers including NetEnt, Microgaming, Evolution Gaming, and Play’n GO.
The game library features popular titles like Starburst, Gonzo’s Quest, Book of Dead, and Reactoonz, along with 39 table games and a live casino section. Players can enjoy games across multiple platforms, including mobile devices.
Casino Metropol maintains a satisfactory responsible gambling policy with multiple player protection tools.
These include self-exclusion options, stake limits, reality check tools, and self-assessment features. The casino also maintains clear responsible gambling policies and provides resources for players to manage their gambling activities effectively.
Casino Metropol’s customer support can be reached directly via email at [email protected].
The support team is available to assist with account queries, technical issues, and general information. The casino offers support in multiple languages including English, German, Spanish, Turkish, Dutch, and Greek.




















