Grand Hotel Casino Review

Match Bonuses

Match Bonus

£560 Match Bonus ^ 4 dep

Bonus Code

Not Required

Wager

30x B

Max Cashout

£560

Get Bonus

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More Details

Bonus Information Disclosure

Exclusive To HeadlineCasinos?No

Expand the Information for Each Bonus Tier

Tier 1

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:30xFree Spins Games:N/A

Tier 2

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:30xFree Spins Games:N/A

Tier 3

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:30xFree Spins Games:N/A

Tier 4

Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:30xFree Spins Games:N/A

Games PermittedSlots, Progressive Slots, Scratch Cards, Dice & Ball Games, Keno, Bingo, American Roullette, European Roullette, Other Roullette, Classic Blackjack, Other Blackjack, Table Poker, Pai Gow, Sic Bo, Red Dog Poker, Casino War, Casino Hold'em Poker, Carribean Poker, Baccarat, Video Poker, Craps

Clear Instructions from Casino?No

How to ClaimAuto

Publish Date22 May 2014

Expiry DateNever

Match Bonus Rules and Conditions

Group Crossover penalty (if you violate the rule) Void Bonus And Deposit

Can the casino override its own rules by Management decision?Yes

Can the bonus be revered before use?Yes

Allow Oversized Wagers?No

Allow Low-Risk WagersNo

Slots Double UpNo

Bonus Comparison

	Grand Hotel Casino This Casino	Palace of Chance Casino	Big Dollar CasinoExclNew	Lucky Creek CasinoExclNew
Bonus	£560 Match Bonus ^ 4 dep	500 Match Bonus	2200 Match Bonus	1500 Match Bonus
Game(s)	N/A	N/A	N/A	N/A
Code	Not Required	NEVERENDING200	NDK320MB	NDK350MB
Wager	30x	15x	60x	60x
Max Cashout	£560	500	2200	1500
	Get Bonus	Get Bonus	Get Bonus	Get Bonus

Have you played at Grand Hotel Casino? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

I see both strong and weak points in this casino’s game selection. The entire library comes from Microgaming, which means quality is consistent but variety is limited. I played several popular titles like Thunderstruck and Jurassic Park, and they run smoothly.

The slots selection is actually quite good, with video slots, licensed games, and classics all available. The 96.54% average RTP is better than most casinos I review. However, table game players only get basic variants of blackjack, roulette, and poker, and there’s no live dealer section at all.

For slots fans who like Microgaming’s style, this casino works well. But if you want a modern casino with multiple providers and live dealer games, you’ll need to look elsewhere.

Games & Software Overview

The payment setup here is a mixed bag – some things work great while others need improvement. I’m impressed by the huge variety of payment options, with 29 different methods covering everything from cards to e-wallets and bank transfers. When I made deposits using Skrill, the money showed up instantly in my account, and there were no extra fees to worry about.

However, withdrawals aren’t as smooth as I’d like. While card withdrawals took about 24-72 hours in my experience, bank transfers can drag on for up to 10 days. There’s also a weekly withdrawal limit of $4,000, which might frustrate high rollers. The $20 minimum deposit is a bit higher than what I’ve seen at other casinos, though it’s still reasonable for most players.

The currency support is solid, with USD, EUR, GBP, CAD, and AUD all available. I particularly appreciate the range of payment types – whether you prefer traditional banking methods or modern e-wallets, you’ll find something that works for you.

Payment Methods Overview

The support setup at Grand Hotel Casino has its strengths and weaknesses. I found that while the options are somewhat limited, what’s available works well enough. When I emailed the support team, I got a reply within 3 hours, which isn’t bad at all.

The casino’s strong point is definitely its language coverage – they handle support in multiple languages including English, which is great for international players. I particularly appreciate their robust responsible gambling tools, including self-exclusion, stake limits, and reality checks.

The main drawback is the lack of phone support, which can be frustrating when you need immediate help. Still, the email support system is reliable, and the FAQ section covers most common questions. If you’re okay with not having instant voice support, the existing setup should meet your basic needs.

Customer Support Overview

I awarded this casino a score of 73 out of 100 based on its solid security measures and proven track record, though some limitations hold it back from excellence. Game explorers will appreciate the diverse selection from Microgaming, including popular titles like Thunderstruck and Immortal Romance. However, live casino players should look elsewhere since there’s no live dealer section.

I’ve spent considerable time examining Grand Hotel Casino, and while it’s not perfect, it definitely has some strong points worth highlighting. The casino’s longevity since 2001 speaks volumes about its reliability, and I particularly appreciate their commitment to transparency with eCOGRA certification and published payout rates.

What really stands out to me is the comprehensive banking setup, with a wide variety of payment methods catering to different preferences. The responsible gambling tools are also well implemented, with features like reality checks and self-assessment options that show they take player protection seriously.

That said, I did notice some limitations that might affect certain players. The restriction to Microgaming-only games, while ensuring quality, means you won’t find the variety available at multi-provider casinos. The $4,000 weekly withdrawal limit could also be restrictive for bigger winners. Despite these drawbacks, I found the overall experience to be solid and trustworthy, even if there’s room for improvement in some areas.