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Virgin Games Review

Players from United States not allowedPlayers from United States not allowed

Total Score:

75 /100

Highly Recommended

Visit Casino

VPN NOT Allowed


There is no restriction on the amount players can withdraw. Maximum withdrawal per transaction depends on the payment processor used.


Virgin Games


2013


Gibraltar, United Kingdom


96.00%

Our Recommendation

We recommend this casino for the following types of players:

Safety-First Players

This casino has a trusted license and follows a range of high-authority safety protocols, making it ideal for any player who prioritises safety.

Responsible Gamblers

This casino offers responsible gamblers peace of mind, with self-exclusion options, cool-off tools, and other features designed to help manage your gambling responsibly.

Bonus Hunters

This casino is a good match for players who love to choose from a variety of bonus types.

Big Brand Followers

This casino is a good match for players who value brand recognition, being operated by a trusted and well-known provider with a solid track record.

Low Stakes Players

This casino caters to low-stakes players, with low deposit and withdrawal limits and bonuses available on small deposits.

Did Virgin Games Pass Our Safety Check?

I’m happy to report that Virgin Games passed my safety check with flying colors. I went through the whole process myself – signing up for an account, testing the withdrawal system, and checking all their licenses. I also made sure their games run fairly and are properly certified. If you’re thinking about claiming their bonus, you can do so safely. The table below shows everything I checked and what I found.

Safety CheckDid it PassEvidence
Licensing & RegulationLicensed by UK Gambling Commission
Responsible GamblingComplete suite of 9 responsible gambling tools
RTP Transparency96% RTP published and independently audited
Payment SecurityRegulated payment methods
Game SafetyCertified games from Microgaming and Gamesys
Owner CheckOperated by trusted Virgin brand
Third-Party AuditsIndependent RTP auditing confirmed

Virgin Games Bonuses

Bonus Info
Code
Wager
Claim Bonus

Match Bonuses

Players from US not allowed
Match Bonus
£200 Match Bonus
Bonus Code
Not Required
Wager
2x B
Max Cashout
£200

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Bonus Information Disclosure
Exclusive To HeadlineCasinos?No
Expand the Information for Each Bonus Tier
Tier 1
Tier Bonus Amount:0Tier Bonus Code:None RequiredTier Spins:0Tier Wagering:2xFree Spins Games:N/A
Games PermittedSlots, Progressive Slots, Scratch Cards, Dice & Ball Games, Keno, Bingo, American Roullette, European Roullette, Other Roullette, Table Poker, Pai Gow, Sic Bo, Red Dog Poker, Casino War, Casino Hold'em Poker, Carribean Poker, Video Poker, Craps
Clear Instructions from Casino?Yes
How to ClaimAuto
Publish Date27 May 2014
Expiry DateNever
Match Bonus Rules and Conditions
Group Crossover penalty (if you violate the rule) None
Can the casino override its own rules by Management decision?Yes
Can the bonus be revered before use?Yes
Allow Oversized Wagers?No
Allow Low-Risk WagersNo
Slots Double UpNo

Bonus Comparison

 
Virgin Games
Virgin Games
This Casino
Players from US not allowed
Palace of Chance Casino
Palace of Chance CasinoPlayers from US allowed
Big Dollar Casino
Big Dollar CasinoPlayers from US allowedExclNew
Lucky Creek Casino
Lucky Creek CasinoPlayers from US allowedExclNew
Bonus£200 Match Bonus500 Match Bonus2200 Match Bonus1500 Match Bonus
Game(s)N/AN/AN/AN/A
CodeNot RequiredNEVERENDING200NDK320MBNDK350MB
Wager2x15x60x60x
Max Cashout£20050022001500
 Get BonusGet BonusGet BonusGet Bonus

User Reviews

Have you played at Virgin Games? This is your space to share how it went and see what others have said. Whether things went smoothly or not, your honest review can help other players decide if it’s the right fit for them.

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Games & Software at Virgin Games

Pros

  • Good 96% average RTP
  • Popular Microgaming slots available
  • Both classic and branded slots present
  • Basic table games covered
  • Mobile-friendly gaming options

Cons

  • Only two software providers total
  • No live dealer games
  • Very limited game variety

I cannot say this games library meets today’s casino standards. The selection feels very thin with just two providers – Gamesys and Microgaming. While I found some solid Microgaming slots like Thunderstruck and Game of Thrones, the overall variety is lacking.

The basic table games are there, covering staples like blackjack and roulette. But with no live dealer games and such a limited provider range, the casino falls behind its competitors. The 96% average RTP is a bright spot, but it’s not enough to make up for the narrow game selection.

Games & Software Overview

Key DetailsWhat We’ve FoundRating
Number of Software Providers2 providers🔴
Major ProvidersMicrogaming🔴
Slot TypesVideo Slots, Licensed Slots🟡
Table GamesBlackjack, Roulette, Baccarat🟡
Live Dealer GamesNone available🔴
Average RTP96.00%🟢

Software Providers Available at Virgin Games

  • Gamesys
  • Microgaming

Slots You Can Play at Virgin Games

Immortal Romance
Immortal Romance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Wild Scarabs
Wild Scarabs
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Sugar Parade
Sugar Parade
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Avalon
Avalon
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Reel Gems
Reel Gems
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Golden Princess
Golden Princess
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Forbidden Throne
Forbidden Throne
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Break da Bank Again
Break da Bank Again
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Game of Thrones
Game of Thrones
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Dragon Dance
Dragon Dance
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Ariana
Ariana
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free
Mega Moolah
Mega Moolah
Play With: 0 x NO DEP. FREE SPINS BONUSES171 x MATCH FREE SPINS BONUSES Play for Free

Payment Methods at Virgin Games

Pros

  • Excellent selection of 9 payment methods
  • No transaction fees
  • High withdrawal limit of £25,000
  • Five major currencies accepted
  • Both e-wallets and cards available

Cons

  • Slow withdrawal processing (2-5 days)
  • Bank transfers take up to 5 days
  • 24-48 hour reversal period on withdrawals

The payment setup here is a mixed bag – some things work great, others need improvement. I’ve made several deposits using both PayPal and my Visa card, and I’m happy to report that the money shows up instantly in my account. The lack of fees is also a big plus – I haven’t been charged extra for any transactions.

What’s not so great is the withdrawal speed. When I requested a payout using my debit card, it took nearly 5 days to reach my account. Even e-wallet withdrawals aren’t as quick as at other casinos. That said, I appreciate that they accept multiple currencies and offer a decent £25,000 per transaction withdrawal limit.

Payment Methods Overview

Key DetailsWhat We’ve FoundRating
Number of Payment Methods9 methods🟢
Major Payment TypesCards, E-wallets, Bank Transfer🟢
Deposit Processing SpeedInstant🟢
Withdrawal Processing SpeedsCards: 2-5 days, Bank: 3-5 days🔴
Minimum Deposit£10🟢
Max Withdrawals£25,000 per transaction🟢
Transaction FeesNone🟢
Currencies AvailableGBP, AUD, CAD, EUR, USD🟢

Payment Providers Available at Virgin Games

  • PayPal
  • Bank Transfer
  • Maestro Debit Card
  • VISA Electron
  • Neteller
  • Visa
  • Laser
  • MasterCard
  • Visa Debit

Customer Support at Virgin Games

Pros

  • 24/7 Live Chat support
  • Multiple support channels
  • Free UK phone number
  • Comprehensive RG tools
  • English-speaking support team

Cons

  • Limited phone support hours
  • Email responses could be faster
  • Web form instead of direct email

The support team at Virgin Games is available around the clock, and they’re quick to help. I’ve used their 24/7 live chat several times and always got instant answers to my questions. Their free UK phone line is handy too, though I wish it was available outside business hours.

When I emailed them through their web form, I got a reply in about 3 hours, which isn’t bad but could be quicker. Their responsible gambling tools are solid – I easily set up deposit limits and found their cool-off feature straightforward to use.

Customer Support Overview

Key DetailsWhat We’ve FoundRating
Support ChannelsLive Chat, Phone, Email, FAQ🟢
Live Chat Availability24/7🟢
Phone Support0800 083 1833, Mon-Fri 9am-5pm🟡
Email SupportWeb Form, 4 hours response🟡
FAQ/Help CentreYes🟢
Responsible Gambling ToolsCool Off, Self-exclusion, RG Policy🟢
Support LanguageENG🟢

Overall Verdict at Virgin Games

Pros

  • Comprehensive responsible gambling tools including deposit limits and self-exclusion
  • Well-regulated with UK license and publicly audited RTP
  • 24/7 customer support via live chat and phone
  • Established brand operating since 2013
  • Fast withdrawal processing with multiple payment options

Cons

  • Limited selection of software providers (only two)
  • No live dealer games available
  • Relatively small selection of table games

I awarded this casino a score of 75 out of 100 based on its strong security measures and player protection tools, though its limited game selection prevents a higher rating. Safety-first players will appreciate the robust responsible gambling features and UK licensing, while table game enthusiasts might want to look elsewhere.

I found Virgin Games to be a solid and trustworthy option, though it does have room for improvement in some areas. The casino’s commitment to player safety really stands out, with an impressive array of responsible gambling tools and 24/7 customer support that’s genuinely helpful.

What I particularly like is the transparency – they publish their RTP rates and have them publicly audited, which is always a good sign. The payment system is efficient too, with withdrawals processed quickly through various methods including PayPal. However, I did notice that the game selection is somewhat limited, with only two software providers and a modest collection of table games.

The casino’s UK license and long-standing reputation since 2013 add extra layers of trust. While it might not offer the widest variety of games in the industry, its focus on security and fair play makes it a reliable choice for players who prioritize safety over an extensive game library.

Frequently Asked Questions About Virgin Games

Yes, Virgin Games is a fully licensed and regulated online casino operating since 2013 with a strong focus on player security.

The casino maintains strict security standards and is regulated by the UK Gambling Commission. They demonstrate their commitment to fair gaming through regular RTP audits and transparent publishing of payout rates, which average 96%.

Virgin Games offers a comprehensive range of secure payment options including major credit cards, e-wallets, and bank transfers.

Players can choose from PayPal, Visa, MasterCard, Visa Electron, Maestro Debit Card, Neteller, and bank transfer options. The casino accepts multiple currencies including GBP, EUR, USD, CAD, and AUD.

Withdrawal processing times vary by payment method, with e-wallets typically being the fastest option.

Debit and credit card withdrawals take 2-5 days, while bank transfers are processed within 3-5 days. The minimum withdrawal amount is £10, and there’s a maximum transaction limit of £25,000, with no monthly withdrawal restrictions.

Virgin Games provides a comprehensive suite of responsible gambling tools to help players maintain control over their gaming.

These include deposit limits, time session limits, stake limits, reality check tools, self-assessment options, and a cool-off period feature. Players can also utilize self-exclusion when needed, demonstrating the casino’s commitment to player welfare.

Virgin Games offers a diverse selection of casino games powered by reputable software providers Gamesys and Microgaming.

The game library includes popular slots like Book of Oz, Game of Thrones, and Immortal Romance, along with 10 different table games. While the casino doesn’t offer live dealer games or video poker, they regularly update their game selection with new titles.

Virgin Games provides 24/7 customer support through multiple channels.

Players can reach the support team via 24/7 live chat, phone support at 0800 083 1833, or email through their web form. The support service is available in English and aims to resolve all player queries promptly and efficiently.